Kustomer vs. Wyvern Magic
Kustomer vs. Wyvern Magic
Product | Rating | Most Used By | Product Summary | Starting Price |
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Kustomer | N/A | Kustomer is a customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer was acquired by Facebook in late 2020, but spun out in 2023 and re-launched as an independent entity, Kustomer, LLC. | $89 per month per user | |
Wyvern Magic | N/A | Wyvern Magic is a fully featured customer relationship management (CRM) tool focused on data building and customer strategies, from acquisition to development to retention. | N/A |
Kustomer | Wyvern Magic | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | All plans require an annual subscription and 8 users minimum. | — | ||||||||||||||
More Pricing Information |
Kustomer | Wyvern Magic | |
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Top Pros | No answers on this topic | |
Top Cons |
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Kustomer | Wyvern Magic | |||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Kustomer | Wyvern Magic | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Creatio Score 9.1 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Creatio Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Kustomer | Wyvern Magic | |
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Likelihood to Recommend | 9.0 (38 ratings) | - (0 ratings) |
Likelihood to Renew | 7.9 (2 ratings) | - (0 ratings) |
Usability | 8.4 (4 ratings) | - (0 ratings) |
Availability | 9.1 (2 ratings) | - (0 ratings) |
Performance | 6.4 (2 ratings) | - (0 ratings) |
Support Rating | 9.9 (7 ratings) | - (0 ratings) |
In-Person Training | 7.6 (2 ratings) | - (0 ratings) |
Online Training | 8.3 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.9 (2 ratings) | - (0 ratings) |
Configurability | 7.9 (2 ratings) | - (0 ratings) |
Ease of integration | 7.2 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Vendor post-sale | 8.7 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (2 ratings) | - (0 ratings) |
Kustomer | Wyvern Magic | |
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Likelihood to Recommend | Kustomer, LLC | Wyvern DM Ltd No answers on this topic |
Pros | Kustomer, LLC | Wyvern DM Ltd No answers on this topic |
Cons | Kustomer, LLC | Wyvern DM Ltd No answers on this topic |
Likelihood to Renew | Kustomer, LLC | Wyvern DM Ltd No answers on this topic |
Usability | Kustomer, LLC | Wyvern DM Ltd No answers on this topic |
Reliability and Availability | Kustomer, LLC | Wyvern DM Ltd No answers on this topic |
Performance | Kustomer, LLC | Wyvern DM Ltd No answers on this topic |
Support Rating | Kustomer, LLC | Wyvern DM Ltd No answers on this topic |
In-Person Training | Kustomer, LLC | Wyvern DM Ltd No answers on this topic |
Online Training | Kustomer, LLC | Wyvern DM Ltd No answers on this topic |
Implementation Rating | Kustomer, LLC | Wyvern DM Ltd No answers on this topic |
Alternatives Considered | Kustomer, LLC | Wyvern DM Ltd No answers on this topic |
Scalability | Kustomer, LLC | Wyvern DM Ltd No answers on this topic |
Return on Investment | Kustomer, LLC | Wyvern DM Ltd No answers on this topic |
ScreenShots | Kustomer Screenshots |