Kustomer vs. Zimplu CRM
Kustomer vs. Zimplu CRM
Product | Rating | Most Used By | Product Summary | Starting Price |
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Kustomer | N/A | Kustomer is a customer service CRM platform built for managing high support volume by optimizing experiences throughout the customer service journey. Kustomer was acquired by Facebook in late 2020, but spun out in 2023 and re-launched as an independent entity, Kustomer, LLC. | $89 per month per user | |
Zimplu CRM | N/A | Zimplu CRM is a customer relationship management (CRM) software built for lead and account management, forecasting, and analytics. | N/A |
Kustomer | Zimplu CRM | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | All plans require an annual subscription and 8 users minimum. | — | ||||||||||||||
More Pricing Information |
Kustomer | Zimplu CRM | |
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Top Pros | No answers on this topic | |
Top Cons |
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Kustomer | Zimplu CRM | |||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Kustomer | Zimplu CRM | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Salesmate Score 9.8 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Creatio Score 9.1 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Creatio Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Kustomer | Zimplu CRM | |
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Likelihood to Recommend | 9.0 (38 ratings) | - (0 ratings) |
Likelihood to Renew | 7.9 (2 ratings) | - (0 ratings) |
Usability | 8.4 (4 ratings) | - (0 ratings) |
Availability | 9.1 (2 ratings) | - (0 ratings) |
Performance | 6.4 (2 ratings) | - (0 ratings) |
Support Rating | 9.9 (7 ratings) | - (0 ratings) |
In-Person Training | 7.6 (2 ratings) | - (0 ratings) |
Online Training | 8.3 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.9 (2 ratings) | - (0 ratings) |
Configurability | 7.9 (2 ratings) | - (0 ratings) |
Ease of integration | 7.2 (2 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Vendor post-sale | 8.7 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.1 (2 ratings) | - (0 ratings) |
Kustomer | Zimplu CRM | |
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Likelihood to Recommend | Kustomer, LLC | Nexus Electronics No answers on this topic |
Pros | Kustomer, LLC | Nexus Electronics No answers on this topic |
Cons | Kustomer, LLC | Nexus Electronics No answers on this topic |
Likelihood to Renew | Kustomer, LLC | Nexus Electronics No answers on this topic |
Usability | Kustomer, LLC | Nexus Electronics No answers on this topic |
Reliability and Availability | Kustomer, LLC | Nexus Electronics No answers on this topic |
Performance | Kustomer, LLC | Nexus Electronics No answers on this topic |
Support Rating | Kustomer, LLC | Nexus Electronics No answers on this topic |
In-Person Training | Kustomer, LLC | Nexus Electronics No answers on this topic |
Online Training | Kustomer, LLC | Nexus Electronics No answers on this topic |
Implementation Rating | Kustomer, LLC | Nexus Electronics No answers on this topic |
Alternatives Considered | Kustomer, LLC | Nexus Electronics No answers on this topic |
Scalability | Kustomer, LLC | Nexus Electronics No answers on this topic |
Return on Investment | Kustomer, LLC | Nexus Electronics No answers on this topic |
ScreenShots | Kustomer Screenshots |