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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lappa

    Score8.8 out of 10
    N/ALappa (formerly LOVAT) is tax software for VAT/sales tax filing. The platform collects all tax data across any sales channel and files VAT returns.

    $44

    per month

    Vertex

    Score8.8 out of 10
    N/AVertex is global indirect tax compliance software for enterprise tax and finance teams. Indirect tax covers transaction-based obligations, such as sales and use tax, value-added tax (VAT), and goods and services tax (GST). Vertex supports tax determination, electronic invoicing (e-invoicing), reporting, filing, and audit-readiness workflows. Vertex’s official website Key Capabilities Tax determination: Calculates applicable indirect taxes…N/A
    Pricing
    LappaVertex
    Editions & Modules
    Start-Up
    $44
    per month
    Standard
    $87
    per month
    Premium
    $545
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    LappaVertex
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual billing.—
    More Pricing Information
    Features
    LappaVertex
    Type of tax
    Comparison of Type of tax features of Lappa and Vertex
    Feature
    Lappa
    9.8
    16 Ratings
    25% above category average
    Vertex
    8.2
    142 Ratings
    7% above category average
    Sales and Use Taxes9.611 Ratings9.3139 Ratings
    VAT / GST Taxes10.016 Ratings8.568 Ratings
    Cross-border Taxes00 Ratings7.945 Ratings
    Energy and Fuel Taxes00 Ratings7.311 Ratings
    Tax Reporting & Compliance
    Comparison of Tax Reporting & Compliance features of Lappa and Vertex
    Feature
    Lappa
    10.0
    16 Ratings
    25% above category average
    Vertex
    8.6
    136 Ratings
    10% above category average
    Geolocation for Tax Assessment10.015 Ratings8.6103 Ratings
    Tax Data Reporting10.016 Ratings8.7122 Ratings
    Compliance Administration Management10.015 Ratings8.786 Ratings
    Tax Document Management10.016 Ratings8.783 Ratings
    3rd-Party Software Integrations00 Ratings8.795 Ratings
    Tax Exemption Processing00 Ratings8.7100 Ratings
    Complex Tax Scenario Management00 Ratings8.096 Ratings
    Best Alternatives
    LappaVertex
    Small Businesses
    Intuit Lacerte
    Score9.4 out of 10
    Intuit Lacerte
    Score9.4 out of 10
    Medium-sized Companies
    Avalara
    Score8.4 out of 10
    Lappa
    Score8.8 out of 10
    Enterprises
    Vertex
    Score8.8 out of 10
    ADP SmartCompliance
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LappaVertex
    Likelihood to Recommend
    8.8
    (16 ratings)
    9.0
    (167 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (20 ratings)
    Usability
    8.7
    (4 ratings)
    8.6
    (63 ratings)
    Availability
    -
    (0 ratings)
    8.5
    (10 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (10 ratings)
    Support Rating
    -
    (0 ratings)
    7.5
    (25 ratings)
    In-Person Training
    -
    (0 ratings)
    8.7
    (3 ratings)
    Online Training
    -
    (0 ratings)
    8.6
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.9
    (17 ratings)
    Configurability
    -
    (0 ratings)
    9.0
    (80 ratings)
    Ease of integration
    -
    (0 ratings)
    9.9
    (7 ratings)
    Product Scalability
    -
    (0 ratings)
    8.7
    (57 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (20 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (13 ratings)
    User Testimonials
    LappaVertex
    Likelihood to Recommend
    Lappa
    You need a way to calculate VAT on your remote sales and store tax documents electronically. As part of your evaluation, I would include LOVAT as an option. With LOVAT, we can also avoid asking clients to provide additional information at check out, which keeps our conversion rate higher. It's so easy to upload tax data, calculate VAT, and submit VAT forms
    Read full review
    Vertex Inc.
    I have used Vertex since the very beginning of my career. I have always found the information clear, and easy to use. The documentation to use the product was thorough. We file returns in all 45 states that have sales / use taxes and having the ability to import data, key additional data in and print out a signature ready return has made life easy. I've never wanted to look at any other return preparation software as none of them come close to the product that Vertex created.
    Incentivized
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    Pros
    Lappa
    • Variety of subscription plans which are flexible thanks to possibilities of purchasing various add-ons.
    • Tax audit reports which are available for download is a great feature that allows us to have a deeper look to our transactions from different sales channels of ours.
    • The support team in always helped us with difficulties or questions that we had on different stages while working with LOVAT
    Read full review
    Vertex Inc.
    • Vertex does a great job of building in-house industry expertise (leasing in our case) so they truly understand the tax technical and compliance obstacles we face day to day.
    • Vertex actively solicits for and responds to customer feedback on development and product roadmap suggestions. The Leasing users group is an example where Vertex takes an active role in communicating with and taking feedback from our industry.
    • Vertex tax updates are very timely and thorough, which makes the compliance process less stressful for our team.
    Incentivized
    Read full review
    Cons
    Lappa
    • Some processes take extra time
    • It will take some time and preferably a demo call with the support team to learn how to use the software yourself
    • Unfortunately, consultation on really difficult questions can be obtained only for an additional fee
    Read full review
    Vertex Inc.
    • Reporting: Vertex VAT Compliance is not fully ready to support all EU country's requirements.
    • Data storage.
    • Online reporting in VVC: many countries require to report VAT Declaration in an electronic way. This function is still missing for some of the countries from VVC.
    Incentivized
    Read full review
    Likelihood to Renew
    Lappa
    No answers on this topic
    Vertex Inc.
    We are satisfied with the overall performance of Vertex. The software has provided my company with many efficiencies. We have shorted our audits and found that many audits are happy that we are using Vertex to calculate our taxes. We no longer need to worry about updating our rates each month since Vertex sends us a file to upload
    Incentivized
    Read full review
    Usability
    Lappa
    The functionality is very powerful, and everything works as promised. But the interface needs improvement in places - sometimes you have to search for something longer than you would like.
    Read full review
    Vertex Inc.
    Vertex itself is very good software. Its tax calculation is very accurate, and there should be no doubt whether Vertex is calculating the tax. Customer support is also good, and the response is quick. The updates are also good and easy to understand, making this an excellent application.
    Incentivized
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    Reliability and Availability
    Lappa
    No answers on this topic
    Vertex Inc.
    I have always felt VERTEX support was available when needed, and I have felt comfortable calling in some heavy hitters when needed
    Incentivized
    Read full review
    Performance
    Lappa
    No answers on this topic
    Vertex Inc.
    Our Vertex performance is good, although we are now experiencing Error 502 when adding additional data points to our transaction tester single tests. At Exchange, I was told to reach out to support....that most likely the On Demand system needed some additional CPU resource added. I have a currently open ticket, that has not yet been fixed on this matter
    Incentivized
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    Support Rating
    Lappa
    No answers on this topic
    Vertex Inc.
    Level 1 support has always been kind and understanding but times they do not always provided the technical help sometimes their response or protocol is not related. I feel that I have to beg for a developer to look over my issue. On the other hand, there have been times a Level 1 support person has taken the time to research my issue and provide valid feedback & solution
    Incentivized
    Read full review
    In-Person Training
    Lappa
    No answers on this topic
    Vertex Inc.
    By training I'm referring to our engagement with Vertex Consulting's professional services group. Each person on the engagement had prior leasing industry tax experience and most if not all used O Series before joining Vertex. Consultants with industry specific tax experience provide so much more than just "training". They are able to engage in deep tax technical discussions with actual experience while in private practice. This coupled with having visibility to how numerous other leasing peers approach similar tax issues is a huge plus on top of the standard training.
    Incentivized
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    Online Training
    Lappa
    No answers on this topic
    Vertex Inc.
    Vertex has offered multiple webinars for the products we have purchased that are informative and helpful. I've also attended a few of the Vertex annual conferences where I was able to strength my knowledge of Vertex. I also found that their online library and videos can be helpful in resolving issues and answering questions.
    Incentivized
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    Implementation Rating
    Lappa
    No answers on this topic
    Vertex Inc.
    The implementation is challenging, make no mistake but will provide much value over time. Make sure you have full support of IT and your major stakeholders in your company. I found that while many people claimed to understand tax was important, they had no idea how deep tax in entrenched throughout the lease life cycle.
    Incentivized
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    Alternatives Considered
    Lappa
    Lovat is a product which is favorable in terms of cost, unlike the many tax software which are expensive and not affordable.Also, Lovat has some flexibility, where different procedures based on the companies demands can be personalized to suit its needs. Lastly, Lovat works in hand with the many programs that are in the accounting area.
    Read full review
    Vertex Inc.
    In comparison specifically with Avalara, Vertex is better in every way. It is much more customizable and allows us to change the way our tax software is set up for our business needs. Avalara is much more constricted, and is using the SST system which can allow for simplified returns, but in our case was causing more problems. Avalara is also much more expensive than Vertex, for less capabilities. Vertex' customer support is much stronger than Avalara's, as they are focused on obtaining and retaining customers whereas Avalara was continually trying to find ways to get money from us
    Incentivized
    Read full review
    Scalability
    Lappa
    No answers on this topic
    Vertex Inc.
    There needs to be a time-consuming setup both in the Enterprise Resource Platform and in Vertex and the related tools as well but once this is all established, Vertex is very proficient at calculating Sales and Use Tax in the USA and in Canada with GST/HST, as well as several of the provinces where we are located. As we added plants in different jurisdictions via greenfield expansion and aquisition, Vertex was able to integrate those as long as the tax department is fully informed of the system.
    Incentivized
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    Return on Investment
    Lappa
    • Good functionality and regular update of the services.
    • This software is a good value for money especially taking into account a not very high price.
    • The support team is professional but available only at weekdays.
    • For the moment the support language is only English that may cause some inconvenience.
    Read full review
    Vertex Inc.
    • We use Vertex on a monthly basis to see if tax has been over-accrued or over-charged on invoices. We do save tax every month using the tool. Not at liberty to share too much more - the technology does assist the human efforts.
    Incentivized
    Read full review
    ScreenShots

    Lappa Screenshots

    Screenshot of Transactions section

    Vertex Screenshots

    Screenshot of Vertex dashboard