TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lavu

    Score6.5 out of 10
    N/ALavu is a point-of-sale software solution with features such as an intelligent combination of cloud computing, wireless technologies, and a sleek touchscreen interface for restaurant.

    $59

    per month

    Aloha Cloud

    Score7.3 out of 10
    N/AAloha POS is a point-of-sale software solution with features such as highest market share in the industry and streamline food preparation and delivery.N/A
    Pricing
    LavuAloha Cloud
    Editions & Modules
    Starter
    $59
    per month
    Growth
    $129
    per month
    Optimize
    $279
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    LavuAloha Cloud
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    LavuAloha Cloud
    Small Businesses
    Lightspeed Restaurant
    Score9.9 out of 10
    Lightspeed Restaurant
    Score9.9 out of 10
    Medium-sized Companies
    Toast Point of Sale
    Score8 out of 10
    Toast Point of Sale
    Score8 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LavuAloha Cloud
    Likelihood to Recommend
    8.0
    (3 ratings)
    8.8
    (8 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (3 ratings)
    User Testimonials
    LavuAloha Cloud
    Likelihood to Recommend
    Lavu
    For a small company with little inventory, Lavu is a great simple POS system. For a larger company or a company where items are always changing, I would not recommend Lavu as more transactions increases room for error and ultimately takes away the time one doesn't have to figure out how to reconcile something. Customer service is not always able to fix the problem right away and can take months getting back to you on the reasoning behind a discrepancy in reports.
    Incentivized
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    NCR VOYIX
    Aloha POS is well suited for any kind of full-service restaurant, from high volume establishments to low volume, intimate fine dining settings. The universality to the system makes it an asset for any operation. I don't see much need for Aloha POS when it comes to fast casual, or fast food establishments, as Aloha POS is geared more toward constant communication and planning between the front of house service and back of house prep. For counter service, I believe this would be underutilized, and these establishments would be fine with a simpler service.
    Incentivized
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    Pros
    Lavu
    • The Lavu system is incredibly easy to use in both front and back of house operations. The format of both sides is very intuitive.
    • Lavu makes it very easy to add real life application to teaching inventory control, schedule control, etc.
    • The fact that it is cloud based makes life much easier. I can make changes on the fly and they update very quickly.
    Incentivized
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    NCR VOYIX
    • Extremely user-friendly. The layout and simplicity of the program made for fast, accurate transactions. This was an easy system to learn for all of our users and made training a much more streamlined process.
    • Versatility - even in the largest of transactions, my options for payment were wide-ranging (from charging to house accounts to accepting check, cash, or card). My ability to update price keys and users was extremely helpful where other systems have proven to be difficult to navigate.
    • Great support. As we transitioned to newer versions of Aloha, we always had a great line of communication with customer support, and fast, friendly service.
    Incentivized
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    Cons
    Lavu
    • Split check credit card transactions, seem to have issues with some of the checks not closing out properly or being charged correctly
    • Servers being allowed to run server summary even though they have unpaid checks (not supposed to happen)
    • Have had the system go out on a weekend and took 20 plus minutes to get back online
    • Calling the help desk on the weekend is a joke, takes 45 to 90 minutes to get help
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    NCR VOYIX
    • Sometimes you need tech support to help add or delete tabs.
    • The programs are always growing and updating so sometimes you need assistance.
    • The tech support isn't always available or takes time for them to respond.
    Incentivized
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    Usability
    Lavu
    No answers on this topic
    NCR VOYIX
    Overall, Aloha POS's usability is phenomenal. The interface is extremely easy to navigate through. All buttons and tabs are easy to add or delete. Having a piece of software that is easy to toggle through creates a much more efficient workplace. I love the ease of use. A brand new employee can jump right into the system and use it with no issues.
    Incentivized
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    Support Rating
    Lavu
    No answers on this topic
    NCR VOYIX
    There were a lot of instances where I had to call back or a problem wasn't resolved, specifically with Aloha loyalty.
    Incentivized
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    Alternatives Considered
    Lavu
    Square has a simpler interface but lower quality reporting for accountants.
    Incentivized
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    NCR VOYIX
    Aloha is much better than Revel and MICROS. Revel is not set up to handle very large volume of transactions & use. Aloha has many more features than the other two, with more thorough reports, etc. I personally have used ALOHA at several restaurants through the years, but I have never been a part of the implementation process.
    Incentivized
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    Return on Investment
    Lavu
    • LAVU has fit perfectly into both the business and teaching usage areas for me. I feel I got an extra return on investment.
    Incentivized
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    NCR VOYIX
    • Through reprint, we were able to identify an issue around drink sales and create a plan to increase them.
    • We were able to speed up the check-out process, allowing us to move people through faster.
    Incentivized
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    ScreenShots

    Lavu Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot

    Aloha Cloud Screenshots

    Screenshot of Aloha bundle