Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lavu
Score 6.8 out of 10
N/A
Lavu is a point-of-sale software solution with features such as an intelligent combination of cloud computing, wireless technologies, and a sleek touchscreen interface for restaurant.
$59
per month
TouchBistro
Score 2.6 out of 10
N/A
TouchBistro is a complete mobile POS solution on the iPad for the restaurant industry. It allows users to manage reservations, view the menu, take orders and review sales reports with a few simple touches. Instead of servers repeatedly moving between customers and terminals for order management, servers can remain with customers and instantly submit orders to the kitchen and bar. Servers no longer need to write down an order and then enter it into a distant terminal. TouchBistro's single entry…
$25
per month
Pricing
LavuTouchBistro
Editions & Modules
Starter
$59
per month
Growth
$129
per month
Optimize
$279
per month
Gift Cards
$25
per month
Online Ordering
$50
per month
POS License
$69
per month
Reservations
$229
per month
Offerings
Pricing Offerings
LavuTouchBistro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
LavuTouchBistro
Small Businesses
Square POS
Square POS
Score 9.1 out of 10
Square POS
Square POS
Score 9.1 out of 10
Medium-sized Companies
Shopify
Shopify
Score 8.8 out of 10
Shopify
Shopify
Score 8.8 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
LavuTouchBistro
Likelihood to Recommend
8.0
(3 ratings)
2.4
(13 ratings)
Support Rating
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
LavuTouchBistro
Likelihood to Recommend
Lavu
For a small company with little inventory, Lavu is a great simple POS system. For a larger company or a company where items are always changing, I would not recommend Lavu as more transactions increases room for error and ultimately takes away the time one doesn't have to figure out how to reconcile something. Customer service is not always able to fix the problem right away and can take months getting back to you on the reasoning behind a discrepancy in reports.
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TouchBistro
For a small business like ours, it works very well, is very user friendly, but the cost to add more tablets so that we can keep one at the bar, one on the interior dining area and one on the outside dining area is difficult as they have to be iPads, and there is an additional cost to add another tablet for use on the floor
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Pros
Lavu
  • The Lavu system is incredibly easy to use in both front and back of house operations. The format of both sides is very intuitive.
  • Lavu makes it very easy to add real life application to teaching inventory control, schedule control, etc.
  • The fact that it is cloud based makes life much easier. I can make changes on the fly and they update very quickly.
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TouchBistro
  • The best thing about Touch Bistro is how user friendly it is! Works just like an iPhone. My younger employees hardly need any training on it.
  • Touch Bistro is very easy to set up and to maintain on a daily basis. Putting in my specific products and ingredients was simple. Adding modifiers, pricing and descriptions was simple enough. We have specials that change daily and updating the system in the morning is fast and easy.
  • Employees can clock in and out with Touch Bistro. Inventory can be tracked and updated.
  • Running reports is important in my business. Touch Bistro allows me to easily track my sales, for any period of time. I can easily find the numbers I need to pay my sales tax or do payroll. With just a few clicks I can compare my sales from month to month or year to year.
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Cons
Lavu
  • Split check credit card transactions, seem to have issues with some of the checks not closing out properly or being charged correctly
  • Servers being allowed to run server summary even though they have unpaid checks (not supposed to happen)
  • Have had the system go out on a weekend and took 20 plus minutes to get back online
  • Calling the help desk on the weekend is a joke, takes 45 to 90 minutes to get help
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TouchBistro
  • Online ordering can not be added on to once the customer arrives, can’t edit or change anything once placed
  • Slow speed to place next order, and syncing with debit machines
  • Frustrating that screen needs to be closed until payment goes through, hard in a very busy restaurant
  • New updates always cause glitches in the system. The last update I now have drinks printing to my kitchen that never did before.
  • Admin and servers not being able to do printouts
  • Discounts not displaying on day printouts
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Support Rating
Lavu
No answers on this topic
TouchBistro
First of all, I hardly ever need support for Touch Bistro, that’s how well it works. In the very instances over the years where I did need to call, customer support was easily accessible and fast and accurate with their responses
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Alternatives Considered
Lavu
Square has a simpler interface but lower quality reporting for accountants.
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TouchBistro
Harbortouch has a very robust POS system however it has issues that we do not seem to have with TouchBistro. One of the issues with Harbortouch is if the internet goes down, the credit card reader will not work and actually lock of the POS system causing extra customer wait times while their food is getting cold. TouchBistro's system will still capture the card info even when the internet is down and process it when the internet is working again
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Return on Investment
Lavu
  • LAVU has fit perfectly into both the business and teaching usage areas for me. I feel I got an extra return on investment.
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TouchBistro
  • The software is easy to understand and use
  • We could not find a case for the iPads that would also fit the third party card reader so we went without. This resulted in card readers breaking off in the charging port rendering the iPad useless.
  • Reports were available in real time, so it was extremely easy to see sales and make quick decisions.
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ScreenShots

Lavu Screenshots

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