Leapfile Managed File Transfer vs. ManageEngine Remote Access Plus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Leapfile Managed File Transfer
Score 2.0 out of 10
N/A
LeapFILE in Redwood City, California offers a managed file transfer system.N/A
ManageEngine Remote Access Plus
Score 8.2 out of 10
Mid-Size Companies (51-1,000 employees)
Remote Access Plus is a secure and comprehensive enterprise troubleshooting solution that helps system administrators and IT help desk technicians to remotely resolve troubleshooting requests. The vendor says this solution provides powerful remote desktop sharing, over 12 diagnostic tools, wake on LAN, remote shutdown and precise reporting system, which enables users to seamlessly access and rescue computers at lightning speed. According to the vendor key features and business…
$95
access for 5 techs and 50 computers billed annually
Pricing
Leapfile Managed File TransferManageEngine Remote Access Plus
Editions & Modules
No answers on this topic
Standard
95$
access for 5 techs and 50 computers billed annually
Professional
145$
access for 5 techs and 50 computers billed annually
Standard
200$
access for 5 techs and 50 computers billed annually
Professional
300$
access for 5 techs and 50 computers billed annually
Offerings
Pricing Offerings
Leapfile Managed File TransferManageEngine Remote Access Plus
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsRemote Access Plus comes absolutely free for accessing upto 10 computers.
More Pricing Information
Community Pulse
Leapfile Managed File TransferManageEngine Remote Access Plus
Top Pros
Top Cons

No answers on this topic

Features
Leapfile Managed File TransferManageEngine Remote Access Plus
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Leapfile Managed File Transfer
-
Ratings
ManageEngine Remote Access Plus
7.9
6 Ratings
4% below category average
Screen sharing00 Ratings8.76 Ratings
File transfer00 Ratings8.26 Ratings
Instant message00 Ratings7.56 Ratings
Secure remote access with Smart Card authentication00 Ratings7.73 Ratings
Access to sleeping/powered-off computers00 Ratings7.56 Ratings
Over-the-Internet remote session00 Ratings8.06 Ratings
Remote management of servers & workstations00 Ratings8.46 Ratings
Centralized management dashboard00 Ratings7.96 Ratings
Session record00 Ratings7.54 Ratings
Monitoring and Alerts00 Ratings7.34 Ratings
Multi-platform remote control00 Ratings8.06 Ratings
Best Alternatives
Leapfile Managed File TransferManageEngine Remote Access Plus
Small Businesses
DataMotion
DataMotion
Score 8.9 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
DataMotion
DataMotion
Score 8.9 out of 10
NinjaOne
NinjaOne
Score 9.3 out of 10
Enterprises
Fortra's GoAnywhere MFT
Fortra's GoAnywhere MFT
Score 5.5 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Leapfile Managed File TransferManageEngine Remote Access Plus
Likelihood to Recommend
2.0
(1 ratings)
8.2
(6 ratings)
User Testimonials
Leapfile Managed File TransferManageEngine Remote Access Plus
Likelihood to Recommend
Leapfile
We replaced ShareFile, that we had used for 7 years, due to a cost increase. LeapFile appeared to provide the exact same solution for a better price. However, the headaches we are experiencing with the product are costing us valuable time, money and frustration, both among our staff and between our clients.
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
ManageEngine Remote Access Plus is very well suited in environments which consist hybrid operating system. It supports all types of OS like windows, Mac, and Linux. It helps in taking the remote of system and troubleshoot the m if any problem occurs hence engineers do not need to be physically present on the location for the purpose of solving it. It helps to keep a complete track of endpoints that what application, process is being used. It is not well suited in environment where there is no Active directory or SCCM server because ManageEngine Remote Access Plus need agent to work and deploying agent the environment where Active directory does not exist is a big task. Manually deploying agent on every system is very time taking and need so much of effort.
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Pros
Leapfile
  • There are 3 ways to use LeapFile: the desktop app, the web app, the Outlook plugin
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • It is embedded with great features like voice support, video assistance, and even text support, which provides a great user experience.
  • It provides features like remotely shut down the end system, renaming the endpoints, full list of applications running, process use, memory consumption, disk usage which are very beneficial.
  • We can even uninstall unwanted applications, delete malicious files, kill heavily used process, modify registry values.
  • It helps in to keep track of windows event that occurs in the system, it also provides report in desired format.
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Cons
Leapfile
  • The interface is almost all text-based with minimal graphics. Because of that it can be difficult for our employees and our clients to quickly decide what action to take to complete their downloads.
  • We have found the admin controls to not work consistently, causing lots of headaches.
  • Some emails sent via the Outlook plugin will cause formatted text to look extremely confusing on the download page that a client must view in order to take an action to retrieve their files. The text shows all the HTML code wrapped around it.
  • Uploads web page will tend to hold a cookie that "remembers" an expired link, causing our clients to receive an error.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • It is an agent based solution which is a major disadvantage. We can not control the system which do not have agent installed on them. Hence this is a disadvantage. Even installing agent is a big task in a large organization.
  • Till the agent are not installed on every system we can not have full control over the organization network. Agent deployment takes time hence we can utilize the product with its full efficiency.
  • The pricing is very high, and it goes on increasing as we add more technician and endpoints.
  • The connection gets drop sometime while controlling in new release because it contains some bugs. We also need to have proper bandwidth for using it smoothly.
  • The implementation and deployment takes time and needs proper support from vendor. Sufficient documentation are also not available.
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Alternatives Considered
Leapfile
Similar functionality but LeapFile has a lower cost and a more basic interface. ShareFile was infinitely easier to use for both our employees and clients
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
Remote Access Plus is a lot more user friendly and can easily be used by junior IT staff efficiently.
It is also a lot more powerful with a range of additional features and functions
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Return on Investment
Leapfile
  • Too much time spent on addressing individual client issues while attempting to send or retrieve files.
  • Too much time spent on testing and troubleshooting our employees' issues while attempting to send or retrieve files.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Faster recovery of issues from screen sharing
  • managing patches without manual intervention
  • deploying software to multiple workstations at the same time
Read full review
ScreenShots

ManageEngine Remote Access Plus Screenshots

Screenshot of One tap access to remote computers, with over 12 diagnostic toolsScreenshot of Seamlessly control multiple monitors connected to remote computersScreenshot of Integrated tools to perform administrative tasks in just clicksScreenshot of Perceive audit-ready and real-time reports