LemonStand (Discontinued) vs. Shift4Shop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LemonStand (Discontinued)
Score 8.6 out of 10
N/A
LemonStand was an eCommerce platform bulit for professionals with features such as design fliexiblity and checkout customization. LemonStand was acquired by Mailchimp March 2019, and June 2019 LemonStand was discontinued.N/A
Shift4Shop
Score 2.0 out of 10
N/A
Shift4Shop (formerly 3dcart) is a customizable eCommerce platform designed to build an online store. Some features include Level 1 PCI security compliance, the same level used by banks and large financial institutions, along with search engine optimized templates and no transaction fees. The former 3dcart was acquired by Shift4 Payments in November, 2020.N/A
Pricing
LemonStand (Discontinued)Shift4Shop
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
LemonStand (Discontinued)Shift4Shop
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsShift4Shop offers a free enterprise-grade plan for US customers who use their payment processing.
More Pricing Information
Community Pulse
LemonStand (Discontinued)Shift4Shop
Top Pros
Top Cons
Features
LemonStand (Discontinued)Shift4Shop
Online Storefront
Comparison of Online Storefront features of Product A and Product B
LemonStand (Discontinued)
8.9
1 Ratings
14% above category average
Shift4Shop
1.0
9 Ratings
154% below category average
Product catalog & listings10.01 Ratings1.09 Ratings
Product management10.01 Ratings1.09 Ratings
Bulk product upload10.01 Ratings1.07 Ratings
Branding10.01 Ratings1.08 Ratings
Mobile storefront10.01 Ratings1.09 Ratings
Product variations10.01 Ratings1.09 Ratings
Website integration10.01 Ratings1.09 Ratings
Visual customization5.01 Ratings1.09 Ratings
CMS5.01 Ratings1.08 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
LemonStand (Discontinued)
10.0
1 Ratings
27% above category average
Shift4Shop
1.4
9 Ratings
138% below category average
Abandoned cart recovery10.01 Ratings1.47 Ratings
Checkout user experience10.01 Ratings1.49 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
LemonStand (Discontinued)
10.0
1 Ratings
18% above category average
Shift4Shop
1.4
9 Ratings
143% below category average
eCommerce security10.01 Ratings1.49 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
LemonStand (Discontinued)
10.0
1 Ratings
28% above category average
Shift4Shop
1.5
9 Ratings
134% below category average
Promotions & discounts10.01 Ratings1.09 Ratings
Personalized recommendations10.01 Ratings1.88 Ratings
SEO10.01 Ratings1.69 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
LemonStand (Discontinued)
8.5
1 Ratings
8% above category average
Shift4Shop
1.8
9 Ratings
125% below category average
Order processing10.01 Ratings3.38 Ratings
Inventory management10.01 Ratings1.07 Ratings
Shipping10.01 Ratings2.58 Ratings
Custom functionality4.01 Ratings1.08 Ratings
Multi-site management00 Ratings1.04 Ratings
Best Alternatives
LemonStand (Discontinued)Shift4Shop
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Score 9.0 out of 10
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Score 9.0 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
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Score 9.0 out of 10
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User Ratings
LemonStand (Discontinued)Shift4Shop
Likelihood to Recommend
9.0
(1 ratings)
1.0
(10 ratings)
Likelihood to Renew
-
(0 ratings)
1.0
(1 ratings)
Usability
-
(0 ratings)
4.0
(1 ratings)
Availability
-
(0 ratings)
2.0
(1 ratings)
Performance
-
(0 ratings)
5.0
(1 ratings)
Support Rating
-
(0 ratings)
4.0
(1 ratings)
Implementation Rating
-
(0 ratings)
2.0
(1 ratings)
Product Scalability
-
(0 ratings)
2.0
(1 ratings)
User Testimonials
LemonStand (Discontinued)Shift4Shop
Likelihood to Recommend
Mailchimp
  • Good alternative to Shopify and similar services.
  • More than basic template adjustments will require programmer hours.
  • If you want a slick store with great features LemonStand's for you.
Read full review
Shift4
At this point I would recommend looking elsewhere - 8 years with a platform and finally have to switch due to the unreliability is not something a business likes to do! They should sell the platform to a company that actually cares about owning an ecommerce builder. Research Shift4 - the parent
Read full review
Pros
Mailchimp
  • LemonStand is cloud based on AWS.
  • You get: Instant deployment whenever you choose to publish, automatic software updates, Site-wide SSL, and PCI/DSS compliant infrastructure.
Read full review
Shift4
  • In my opinion, charge you too much for what it is worth
  • In my opinion, tech support is always blaming client and end up fixing it own issues
  • In my experience, make you believe client is important
Read full review
Cons
Mailchimp
  • LemonStand has a limited number of templates. Each template has a different set of features that can be modified in the back office theme customization area.
  • LemonStand claims their templates are highly customizable. To accomplish this, they expose individual web page code in page templates and widget blocks. These are windows into the template where you can modify, add and delete html code. However, as in all PHP/CSS/HTML templates, even those written with Twig as LemonStand templates are, the coding goes very deep through many files. I don't think it would be cost or time effective for a small company to attempt more than superficial customization. This is pretty much the same for Shopify and PrestaShop. As a store front and blogging platform, LemonStand is elegant but it is not a website development tool like Wix, Weeble or even Squarespace.
  • LemonStand manages this expectation with excellent email support. There is no user forum and no third party templates for LemonStand, and this is a good thing. When I wanted to modify a specific aspect of the template, I emailed the issue/question to LemonStand support and consistently received advise including instructions on how to adjust the widget or exposed page code to resolve my problem.
  • Documentation is out of date and could use a good proofread. Videos and tutorials are too simple to be really helpful.
Read full review
Shift4
  • Page structure is all over the place. It can be difficult to find where to go to make page edits.
  • Base platform isn't very robust and requires multiple add-ons in order to add CRM, Taxes, and other capabilities
  • Reporting isn't very strong, necessitating outside analytics
  • File system is also pretty wonky and feels very primitive
  • Customer service and technical help leaves MUCH to be desired.
  • Not as many supported add-ons/plug-ins as other platforms, and many of them cost additional fees. Many of them also don't seamlessly integrate, meaning you'll need to dev the integration yourself.
  • In general, what you see in the WYSIWYG is not what you get.
  • Order System is not very intuitive for the modern era
Read full review
Likelihood to Renew
Mailchimp
No answers on this topic
Shift4
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Read full review
Usability
Mailchimp
No answers on this topic
Shift4
If you are looking for ultra basic interface ...
Read full review
Reliability and Availability
Mailchimp
No answers on this topic
Shift4
regular updates braking our site
Read full review
Support Rating
Mailchimp
No answers on this topic
Shift4
You always manage to fins someone, but, in my experience, resolving issues are not an easy task. Why do we pay for a service , and then spend time trouble shooting constantly with them ?? In my experience, they eliminate features , send you an email what you can use instead, with instructions most people cant do without an IT guy . It feel more like an open source than a true integrated service.
Read full review
Implementation Rating
Mailchimp
No answers on this topic
Shift4
Initially it was difficult to manage the UI to the client, and then hard to change anything , unless you used the boring and too generic templates . Their template selection is very limited , that are basically all the same with different background images and colours . If you are unfortunate to have been a long-time client, you will have to completely rebuild your store, because old templates are not supported anymore
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Alternatives Considered
Mailchimp
I looked closely at every e-commerce product I could find.
  • LemonStand had very high satisfaction from current users.
  • Email support is polite, accurate and fast.
  • Company is located in Canada.
  • Refund policy appears to be ethical.
  • Shopping experience is sharp! I like it a lot.
Read full review
Shift4
We used them for 2 years and had minor problems up until the end. For the last 2 months, customers were unable to checkout, or connect to our payment processor. We put in like 3 to 5 hot tickets to get fixed and day after day nothing was fixed and support got ruder and ruder with us! We lost thousands of dollars online with this company and now they are chasing us for a renewal payment! Simply put, this is bad software with a poor customer care staff!
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Return on Investment
Mailchimp
  • I expect ease of use and mobile look and feel will increase customer sales.
Read full review
Shift4
  • We have seen an increase in sales of 440% since starting with 3D cart.
  • We find that the 3D features of promotions, coupon codes, rewards points all make customers want to come to us or come back to us.
  • They made mobile conversion pretty easy, and our mobile traffic went from 33% to 54%.
Read full review
ScreenShots

Shift4Shop Screenshots

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