Shift4Shop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Shift4Shop
Score 2.3 out of 10
N/A
Shift4Shop (formerly 3dcart) is a customizable eCommerce platform designed to build an online store. Some features include Level 1 PCI security compliance, the same level used by banks and large financial institutions, along with search engine optimized templates and no transaction fees. The former 3dcart was acquired by Shift4 Payments in November, 2020.N/A
Pricing
Shift4Shop
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Shift4Shop
Free Trial
No
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional DetailsShift4Shop offers a free enterprise-grade plan for US customers who use their payment processing.
More Pricing Information
Community Pulse
Shift4Shop
Considered Both Products
Shift4Shop
Chose Shift4Shop
We used them for 2 years and had minor problems up until the end. For the last 2 months, customers were unable to checkout, or connect to our payment processor. We put in like 3 to 5 hot tickets to get fixed and day after day nothing was fixed and support got ruder and ruder …
Chose Shift4Shop
Shopify used across different parts of our business and is well rated in terms of features, functionality and support.
Chose Shift4Shop
While Shopify is pretty slick in operation, Shopify's fees are way, way, way too expensive compared to 3Dcart.
Magento required a hefty redesign price Tag. BigCommerce seemed like overkill for our needs as an e-commerce company. Big Commerce has some very good material to help …
Chose Shift4Shop
3dcart does not provide as much customization without having more knowledge of coding. The file structure takes some getting used to. Shopify is more of a jump start system. You can quickly get a Shopify website up and going in less than a day without any coding knowledge. BigCo…
Chose Shift4Shop
I found 3dcart to be the most cost effective and easiest to use for my smaller to medium sized business clients.
Chose Shift4Shop
Selected 3DCart based on price point and ease of getting started. Gave a two week free trial to make sure I could get it set up. Seemed easier than other options and had room to grow if I need more capabilities. It also integrated with QuckBooks, FaceBook and Auth.net which …
Top Pros
Top Cons
Features
Shift4Shop
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Shift4Shop
1.0
8 Ratings
154% below category average
Product catalog & listings1.08 Ratings
Product management1.08 Ratings
Bulk product upload1.06 Ratings
Branding1.07 Ratings
Mobile storefront1.08 Ratings
Product variations1.08 Ratings
Website integration1.08 Ratings
Visual customization1.08 Ratings
CMS1.07 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Shift4Shop
1.0
8 Ratings
153% below category average
Abandoned cart recovery1.06 Ratings
Checkout user experience1.08 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Shift4Shop
1.0
8 Ratings
157% below category average
eCommerce security1.08 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Shift4Shop
1.3
8 Ratings
141% below category average
Promotions & discounts1.08 Ratings
Personalized recommendations1.07 Ratings
SEO1.98 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Shift4Shop
1.0
8 Ratings
154% below category average
Multi-site management1.04 Ratings
Order processing1.07 Ratings
Inventory management1.06 Ratings
Shipping1.07 Ratings
Custom functionality1.08 Ratings
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Shift4Shop
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Enterprises
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All AlternativesView all alternatives
User Ratings
Shift4Shop
Likelihood to Recommend
1.0
(9 ratings)
User Testimonials
Shift4Shop
Likelihood to Recommend
Shift4
At this point I would recommend looking elsewhere - 8 years with a platform and finally have to switch due to the unreliability is not something a business likes to do! They should sell the platform to a company that actually cares about owning an ecommerce builder. Research Shift4 - the parent
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Pros
Shift4
  • Membership rewards (a points awarding system) is really easy to set up and manage
  • Gift certificate issuance and redemption is simple to use and manage
  • Site design and redesign is straightforward and they are very helpful with design packages to customize.
  • They offer comprehensive SEO services and are very knowledgeable about how to engage customers and create traffic.
Read full review
Cons
Shift4
  • Page structure is all over the place. It can be difficult to find where to go to make page edits.
  • Base platform isn't very robust and requires multiple add-ons in order to add CRM, Taxes, and other capabilities
  • Reporting isn't very strong, necessitating outside analytics
  • File system is also pretty wonky and feels very primitive
  • Customer service and technical help leaves MUCH to be desired.
  • Not as many supported add-ons/plug-ins as other platforms, and many of them cost additional fees. Many of them also don't seamlessly integrate, meaning you'll need to dev the integration yourself.
  • In general, what you see in the WYSIWYG is not what you get.
  • Order System is not very intuitive for the modern era
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Likelihood to Renew
Shift4
Not applicable - as a franchisee, the franchiser took over the web site and shopping cart capabilities, so I no longer need the tool. But I would recommend it.
Read full review
Alternatives Considered
Shift4
We used them for 2 years and had minor problems up until the end. For the last 2 months, customers were unable to checkout, or connect to our payment processor. We put in like 3 to 5 hot tickets to get fixed and day after day nothing was fixed and support got ruder and ruder with us! We lost thousands of dollars online with this company and now they are chasing us for a renewal payment! Simply put, this is bad software with a poor customer care staff!
Read full review
Return on Investment
Shift4
  • Because 3dcart ended up not being the best for our business, we decided to go with BigCommerce instead.
  • It was an excellent platform to consider, and we tried it for a time but quickly realized it did not provide what our business needed.
Read full review
ScreenShots

Shift4Shop Screenshots

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