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LevelBlue USM Anywhere vs. Proofpoint Security Awareness Training

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LevelBlue USM Anywhere

    Score8.4 out of 10
    N/AThe LevelBlue USM Anywhere XDR platform (replacing the former AlienVault USM) delivers threat detection, incident response, and compliance management.

    $1,075

    per month

    Proofpoint Security Awareness Training

    Score10 out of 10
    N/AProofpoint Security Awareness Training (formerly ThreatSim from Wombat Security) is a cloud-based training platform that simulates threat scenarios (e.g. phishing) and also provides assessment testing developed by Wombat Technologies, which was acquired by Proofpoint in March 2018.N/A
    Pricing
    LevelBlue USM AnywhereProofpoint Security Awareness Training
    Editions & Modules
    Essentials
    $1,075
    per month
    Standard
    $1,695
    per month
    Premium
    $2,595
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    LevelBlue USM AnywhereProofpoint Security Awareness Training
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    LevelBlue USM AnywhereProofpoint Security Awareness Training
    Considered Both Products
    LevelBlue
    No answer on this topic
    Proofpoint
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    93%
    Would buy again
    41 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    98%
    Delivers good value for the price
    40 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    93%
    Happy with the feature set
    41 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    35 Answers
    Implementation went as expected
    86%
    Implementation went as expected
    6 Answers
    93%
    Implementation went as expected
    40 Answers
    Features
    LevelBlue USM AnywhereProofpoint Security Awareness Training
    Security
    Comparison of Security features of LevelBlue USM Anywhere and Proofpoint Security Awareness Training
    Feature
    LevelBlue USM Anywhere
    -
    Ratings
    Proofpoint Security Awareness Training
    9.0
    1 Ratings
    4% above category average
    Single sign-on capability00 Ratings9.01 Ratings
    Role-based user permissions00 Ratings9.01 Ratings
    Security Awareness Training
    Comparison of Security Awareness Training features of LevelBlue USM Anywhere and Proofpoint Security Awareness Training
    Feature
    LevelBlue USM Anywhere
    -
    Ratings
    Proofpoint Security Awareness Training
    9.4
    1 Ratings
    9% above category average
    Training Content Library00 Ratings10.01 Ratings
    Multilingual Training Content00 Ratings9.01 Ratings
    Training Gamification00 Ratings9.01 Ratings
    Industry-Specific Security Training00 Ratings9.01 Ratings
    Individualized Security Training Plans00 Ratings9.01 Ratings
    Phishing Simulations00 Ratings10.01 Ratings
    Security Reporting00 Ratings10.01 Ratings
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    LevelBlue USM AnywhereProofpoint Security Awareness Training
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    User Ratings
    LevelBlue USM AnywhereProofpoint Security Awareness Training
    Likelihood to Recommend
    9.8
    (390 ratings)
    9.0
    (46 ratings)
    Likelihood to Renew
    7.2
    (18 ratings)
    7.3
    (1 ratings)
    Usability
    6.7
    (34 ratings)
    8.6
    (5 ratings)
    Availability
    6.4
    (3 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (25 ratings)
    8.3
    (44 ratings)
    In-Person Training
    4.5
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.3
    (6 ratings)
    -
    (0 ratings)
    Implementation Rating
    6.4
    (38 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    6.3
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.6
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    LevelBlue USM AnywhereProofpoint Security Awareness Training
    Likelihood to Recommend
    LevelBlue
    At this point I'm saying a 4. While the marketing material make it appear to be easy to use and it was relatively easy to set up, as previously mentioned, each event description is based upon the individual asset making it nearly impossible for the administrator to be a SME for each asset. For example, if one of the assets reporting is a router, the administrator monitoring alerts would need to know what the various events are that can be triggered as an event for the particular router; however, if the asset is a workstation, the administrator would need to know the various events that are triggered for workstations.
    Incentivized
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    Proofpoint
    Perfect for regular (monthly) training of staff versus a "one and done" annual assignment on Cyber Security. Allows for a greater number of topics to be covered and for creating a "culture" of security awareness among all Staff throughout the entire company. NOT a replacement for IT Security Certifications amongst your technical staff (CISSPs & GSLCs on staff are a must have). Your Proofpoint Account Rep does most of the heavy lifting, but the program still requires "care and feeding" (resources) within your organization - preparing monthly user lists for training assignments and preparing reports for leadership on participation & progress
    Incentivized
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    Pros
    LevelBlue
    • AlienVault USM is simple and easy to deploy. Sensors can be deployed in as little as 15 minutes through the setup wizard.
    • The USM UI is easy to understand. I've trained multiple analysts who are able to perform their duties on their first day, in part because of USM Anywhere's ease of use.
    • Top-notch built-in compliance templates and reporting features.
    Incentivized
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    Proofpoint
    • Proofpoint has a huge library of phishing emails to choose from. They add new examples every week.
    • The training modules are fun and interactive and keep the user engaged.
    • The posters, and downloadable materials are amazing and really give a great visual to support your security campaigns.
    • The product is easy to use, and Proofpoint Support Staff are always available to help with any issues you have.
    Incentivized
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    Cons
    LevelBlue
    • Personally, I've wished I could purchase a service that would configure AV for my environment. I get a lot of traffic on a daily basis and I almost need to hire an analyst that just works on AV.
    • Some of the filters when looking for a specific alert aren't that easy to use.
    Incentivized
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    Proofpoint
    • The lack of a user rating on "cyber risk" is proving to be an immense difficulty. As we are looking at how to better hold our employees accountable as well as provide increased learning opportunities for those who need it most, it is becoming cumbersome--especially given the fact this is starting to become the standard for Security Awareness companies. The lack of this is resulting in a manual process vs being able to automate and moderate, thus taking up time and resources, which are always at a scarcity. It can also be cumbersome to look across the tools to see how a particular user is doing, vs being able to view all of their data in one space.
    • If you are a marketer, the editors for the Phishing Templates and Teachable Moments are quite frustrating. They feel out of date and clunky, as well as not featuring an auto-save, so you could lose the templates you are building. At this point, I have actually started to work in other email creation editors and learning HTML, to better customize and then moving all of the code into the editor. It has thus far proven to be less of a headache. I also do not believe the average user is working on branding their program, creating consistency for easy of navigation, and including additional resources in their teachable moments in the way we currently are. However, as more social science backgrounds continue to enter security awareness, I believe this will move towards the norm.
    • Some of the reporting numbers for Simulated Phishing could be better. For example, telling me how many people acknowledged the teachable moment out of the full email campaign is less meaningful than knowing how many people acknowledged it, from those who actually triggered/were shown the teachable moment.
    Incentivized
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    Likelihood to Renew
    LevelBlue
    The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.
    Incentivized
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    Proofpoint
    • The product is great for what we use it for
    • We have a good relationship with our vendor/Proofpoint, which I believe is needed to be successful in Security Awareness and using tools like this
    • The package/service as a whole is incredibly helpful
    • The integrations with Proofpoint's Trap is one of the most valuable things we could do. It turns your entire email user base into members of IT security, to be on the look out to report cyber attacks, and have them pulled out of everyone's email if the email is condemed/found malicious.
    Incentivized
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    Usability
    LevelBlue
    Once you are able to navigate the different panels, finding what you need is quite easily. Before getting used it it can be a bit of challenge . Each panel is quite well laid out and the filtering search capabilities are quite strong.
    Incentivized
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    Proofpoint
    Overall, PSAT is integral to what we do. PSAT is a helpful tool to help us improve our employees ability to recognize, report, and respond to phishing. It works for us to use a longterm partner, who is incredibly helpful/supportive, and also bringing Proofpoint's greater cybersecurity & attack intelligence into PSAT. Honestly, we are pretty happy and would make the choice to go with PSAT again (we evaluated the major players in the space via Gartner's Magic Quadrant). The team behind the products are excellent and the product of itself is both intuitive and expansive. This combination allows us to reach our 10k+ employees who are located in over 20 countries
    Incentivized
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    Reliability and Availability
    LevelBlue
    We do have issues with maintenance on the AlienVault USM as the disk fills up from time to time with other data sources. Sources for scanning logs and net flow data isn't calculated in regular disk maintenance and can easily fill up our disk if we do not keep an eye on it with some custom Nagios plugins. The system does properly trim logging data from logging sources properly.
    Incentivized
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    Proofpoint
    No answers on this topic
    Performance
    LevelBlue
    With the latest release of AlienVault USM overall performance has not been an issue. We have noticed single source events per second does not scale well with the overall system. 2,000eps on a vmware system with a single source produces delays of up to an hour for us. Pages, reporting and even raw log searches are rather quick though.
    Incentivized
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    Proofpoint
    No answers on this topic
    Support Rating
    LevelBlue
    The support we received from alienvault was excellent. They went above and beyond in making sure everything was working as it needed to be. They REALLY want their product implementation to be a success and our security goals be achieved. They are like a member of our security team.
    Incentivized
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    Proofpoint
    Proofpoint support has always been above average. A lot of companies provide a customer service manager for your account but few have proved as connected as Proofpoint. The CSM was able to give us a good start with the product and checked in periodically. I found them always helpful with any questions and very knowledgeable about the platform.
    Incentivized
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    In-Person Training
    LevelBlue
    I did not have any experience with "in person" training directly. The free online classes offered for a half a day are based on the actual training offered. These little teasers are very good and well worth your time to learn a few quick and dirty ways of getting more information from your SIEM
    Incentivized
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    Proofpoint
    No answers on this topic
    Online Training
    LevelBlue
    It was very well organized and helpful in using the product to the fullest extent. The instructor allowed time for folks who were involved with managed services to receive tuning tips in order to better support their customers. In addition, the course materials were automatically updated when the new version came out.
    Incentivized
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    Proofpoint
    No answers on this topic
    Implementation Rating
    LevelBlue
    AlienVault USM was a very simple to implement and get up and running. We started with a trial version and had that up and going within an hour of receiving email instructions from the sales engineer. We never had to contact support to get the system up and going. It was extremely easy to convert over to a full license once we started with a paid version.
    Incentivized
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    Proofpoint
    No answers on this topic
    Alternatives Considered
    LevelBlue
    Splunk's ES is a paid add-on on top of an already pricey product. Finding a MSSP that supports Splunk and isn't a 6 figure annual commitment seems unlikely. LogRhythm did not have a cloud-based solution when we were considering SIEMs. Fantastic product though and have a good MSSP base. Devo did not have a MSSP partner base when we looked. Their product is fantastic too. AlienVault USM has good partners to choose from as well as an affordable cloud model, that's why we chose it.
    Incentivized
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    Proofpoint
    All three products have the pros and cons. Since we use other Proofpoint products, TAP, TRAP, etc. the integration with PSAT is much better. The other products do not integrate with TRAP nearly as well as PSAT.
    Incentivized
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    Scalability
    LevelBlue
    The AlienVault USM is not very scalable. Some scalability can be achieved by installing additional sensors, but this only offers 500eps per sensor and is still overall limited by the installation type of VM or physical. We have also noticed the EPS (events per second) is rated overall and not towards a single source. A single source on a very healthy VMware partition tops out at 2,000eps for us, no matter how we configure it. Maybe this is a problem of the 5.2 release?
    Incentivized
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    Proofpoint
    No answers on this topic
    Return on Investment
    LevelBlue
    • Once you hit the 150 asset mark, you have to jump to their unlimited license. There is no middle ground. We were only 10 or so assets above the 150 so we had to chose to either not monitor those assets or pay the price of the upgrade.
    • AlienVault brings all the information to one place which makes it much quicker to track down problems.
    Incentivized
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    Proofpoint
    • Positively made our staff more aware of current phishing threats.
    • Gives our staff a sense of accomplishment when they recognize a phishing email.
    • Helped reinforce our values in the mandatory Information Security training each employee takes (for example, they are already aware of the signs of a phishing email before they take the training).
    Incentivized
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