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Helping our Firm stay smart against phishing threats!
September 10, 2019

Helping our Firm stay smart against phishing threats!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proofpoint Security Awareness Training (formerly Wombat Security)

Proofpoint Security Awareness training is being used to send daily phishing exercises to staff here at our firm. This constantly helps our staff become better prepared against actual phishing emails they receive and helps keep our firm's information secure. It addresses the prevention of online security threats since it familiarizes our staff with the signs of a phishing email. It is used across our whole organization.
  • Ability to create personalized phishing emails in addition to the templates.
  • Good strong tracking abilities in order to see which users clicked and for what campaign.
  • A large variety of phishing templates and domain names to choose from, so our users never get too familiar with what might be coming!
  • The PDF/HTML attachment campaigns have limited ability to be customized. It would be more helpful if we could add phishing links inside the pdf attachments.
  • The HTML builder for the custom templates seems a bit limited.
  • Additional types of phishing emails would be a nice addition.
  • Positively made our staff more aware of current phishing threats.
  • Gives our staff a sense of accomplishment when they recognize a phishing email.
  • Helped reinforce our values in the mandatory Information Security training each employee takes (for example, they are already aware of the signs of a phishing email before they take the training).
Proofpoint has a different use than these two products, but it pairs nicely with products designed at promoting Information Security and protecting the loss of confidential information through phishing threats. We selected Proofpoint simply because we have been using it for years and it works well with the needs of our company.
I have never had any issues with receiving support and have always had my questions answered in a timely manner. When we do have suggestions, the support has been ready to step in and provide advice or take our suggestions seriously. But normally, there aren't any issues that come up when using this product.

Do you think Proofpoint Security Awareness Training delivers good value for the price?

Yes

Are you happy with Proofpoint Security Awareness Training's feature set?

Yes

Did Proofpoint Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of Proofpoint Security Awareness Training go as expected?

Yes

Would you buy Proofpoint Security Awareness Training again?

Yes

This software is well suited for a large employee environment since it can send random emails throughout the day to many users. It might be less appropriate for a smaller employee environment since there are a limited number of templates and domains that are available. It wouldn't be as beneficial if users became too familiar with the fake domain names.