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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LevelEleven

    Score8.3 out of 10
    N/ALevelEleven is sales gamification software meant to both identify key sales performance behaviors, and drive performance by incenting positive sales behaviors once they're discovered. Billed as "Fitbit for sales", LevelEleven creates engagement and visibility of top and poorest performers (and their work habits) to increase awareness and adaptiveness overall, resulting in higher sales. To do this it includes many features, like leaderboards, email notifications and popups, and CRM…N/A

    Recharge

    Score7.7 out of 10
    N/AReCharge, the eponymous subscription management software solution from ReCharge Payments headquartered in Santa Monica, is said by the vendor to have helped over 15,000 merchants launch and scale their subscription business. Be it a curated monthly box, recurring necessities or access to exclusive perks, they state ReCharge drives billions of dollars in annual processing for nearly 30 million consumers.N/A
    Pricing
    LevelElevenRecharge
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LevelElevenRecharge
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    LevelElevenRecharge
    Sales Gamification
    Comparison of Sales Gamification features of LevelEleven and Recharge
    Feature
    LevelEleven
    8.4
    7 Ratings
    7% above category average
    Recharge
    -
    Ratings
    Sales contest templates7.76 Ratings00 Ratings
    Custom sales contests8.47 Ratings00 Ratings
    Team competitions7.77 Ratings00 Ratings
    Multiple competitions8.46 Ratings00 Ratings
    Contest flexibility8.46 Ratings00 Ratings
    Sales rep view10.06 Ratings00 Ratings
    Mobile game functionality7.73 Ratings00 Ratings
    Game notifications & updates8.44 Ratings00 Ratings
    Social competition / Game collaboration7.74 Ratings00 Ratings
    Sales game integration to Salesforce8.46 Ratings00 Ratings
    Sales performance reporting9.35 Ratings00 Ratings
    TV streaming8.66 Ratings00 Ratings
    Best Alternatives
    LevelElevenRecharge
    Small Businesses
    No answers on this topic
    WooCommerce Subscriptions
    Score8.7 out of 10
    Medium-sized Companies
    No answers on this topic
    Chargebee
    Score8.5 out of 10
    Enterprises
    No answers on this topic
    Zuora
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LevelElevenRecharge
    Likelihood to Recommend
    9.0
    (7 ratings)
    7.8
    (2 ratings)
    Usability
    -
    (0 ratings)
    7.8
    (2 ratings)
    Support Rating
    10.0
    (1 ratings)
    2.0
    (1 ratings)
    User Testimonials
    LevelElevenRecharge
    Likelihood to Recommend
    Ascent Cloud
    I like this product since it has been the best locater of excellent performing members from each department. It scales down all KPIs providing the guidelines to all employees on how they can improve performance and increase production in their roles. Revenue collected from sales is budgeted as per department production to motivate the best performing department. It is easy to customize templates from this platform to suit sales demands and promote marketing.
    Incentivized
    Read full review
    Recharge
    If you are using Shopify and have plenty of ecommerce orders a month, Recharge is a no brainer when it comes to setting up and using a subscription service. We can't say enough about how well their team works and implements everything along the way. They also teach us common practice things to set up in the admin for customers to use, and help us with reporting and analysis to get better and grow.
    Incentivized
    Read full review
    Pros
    Ascent Cloud
    • Set individualized goals.
    • Measure pacing towards goal, and what needs to change to hit goal.
    • Structure 1-1 and other feedback forms in a digestible, formal way rather than Google Docs.
    Incentivized
    Read full review
    Recharge
    • Auto trigger subscription orders
    • Buy box widgets on the website
    Read full review
    Cons
    Ascent Cloud
    • Casting Capabilities. LevelEleven is a complex program and can't be cast to multiple TV screens via Chromecast.
    • Every Splash action needs to be built as it's own Process in Salesforce.
    • Improve UI of Salesforce Contest Engine.
    Incentivized
    Read full review
    Recharge
    • We would like to see a bit more design concepts with their product page widget
    • It would also be nice if they had a "Points Program" rather than just a Loyalty Program that worked off of money back
    • Very rarely their admin UI will hang, causing us to log out and try again.
    Incentivized
    Read full review
    Usability
    Ascent Cloud
    No answers on this topic
    Recharge
    In my experience, Recharge is very slow loading, both for our customer facing dashboards and our internal dashboards. We regularly deal with customer complaints, having difficulty using their subscription management dashboard. Working in the Recharge admin dashboard is also slow and clunky. It can be a little bit of a battle to get stuff done and it's not uncommon for analytics dashboards to simply fail to load. All in all, working with Recharge is not an enjoyable experience for me.
    Read full review
    Support Rating
    Ascent Cloud
    Support is amazing! You are going to be well taken care of! Our CSM would always do monthly calls with us(not a lot of Customer success teams do that). Educating on new features, training new team members, re-training existing team members, suggesting strategies to utilize tool 100% Their response time was always super quick!
    Incentivized
    Read full review
    Recharge
    In my experience, Recharge support is... quite poor. They are slow to respond and unhelpful. Even at a different brand I worked at with an Enterprise contract and guaranteed few hour response times, they would regularly take one to three days to get back to me, which is quite a bit longer than the Enterprise support response times. I've had to get into arguments with them multiple times about bugs before they would admit them to be bugs and fix them and their go to support is to usually blame Shopify. There was one time I accidentally sent an email to a different vendor asking about Recharge support, and the other vendor provided a more helpful response than Recharge support.
    Read full review
    Alternatives Considered
    Ascent Cloud
    The operation of this platform in monitoring daily performance has contributed to employee motivation. It has all the lead tools that have marketed our products and services from various platforms. Data collected from departments is used to build networking channels that attract customers. Results have improved due to increased production and employee satisfaction. LevelEleven has promoted positive competition in both internal operations and the external environment.
    Incentivized
    Read full review
    Recharge
    We actually surveyed over a dozen potential Shopify subscription apps before we finally decided to settle on Recharge. Recharge is definitely not the cheapest, but they also weren't the most expensive, either. For the all of the features and technology they offer versus what they are charging, we found it to be extremely fair (and now well worth the price).
    Incentivized
    Read full review
    Return on Investment
    Ascent Cloud
    • The business value has come from productivity from our ADR's. Being able to track metrics and gamify has led to a higher number of conversations and meetings set.
    • We tried using the coaching aspect of the tool for performance reviews and it was more buggy than expected. It wasted time rather than getting the information from our reps to managers.
    Incentivized
    Read full review
    Recharge
    • Our subscriptions are 33% up already from our previous system
    • Email automation is working super smoothly
    • Their tools (like Cancelation Prevention) really do help with order churn
    Incentivized
    Read full review
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