Lightico e-Signatures vs. Middesk

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lightico e-Signatures
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Lightico offers a simple eSign & document sharing solution for call agents to get customer IDs and signatures while speaking on phone. No app is required. According to the vendor, while speaking with customers on the phone... - call agents seamlessly capture customer IDs (drivers license, electricity bills etc) - share images & videos - complete smart forms - get customer eSignatures in real time. With Lightico, agents stop redirecting customers to email,…N/A
Middesk
Score 8.8 out of 10
N/A
Middesk is a business intelligence (BI) software used to onboarded clients working in three primary verticals — Fintech, Credit Reporting, and Business Marketplaces.N/A
Pricing
Lightico e-SignaturesMiddesk
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Lightico e-SignaturesMiddesk
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsContact vendor for pricing information.
More Pricing Information
Features
Lightico e-SignaturesMiddesk
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Lightico e-Signatures
-
Ratings
Middesk
7.7
1 Ratings
6% below category average
Pixel Perfect reports00 Ratings8.01 Ratings
Customizable dashboards00 Ratings7.01 Ratings
Report Formatting Templates00 Ratings8.01 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Lightico e-Signatures
-
Ratings
Middesk
8.0
1 Ratings
1% below category average
Drill-down analysis00 Ratings8.01 Ratings
Formatting capabilities00 Ratings8.01 Ratings
Integration with R or other statistical packages00 Ratings8.01 Ratings
Report sharing and collaboration00 Ratings8.01 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Lightico e-Signatures
-
Ratings
Middesk
6.4
1 Ratings
26% below category average
Publish to Web00 Ratings7.01 Ratings
Publish to PDF00 Ratings5.01 Ratings
Report Versioning00 Ratings5.01 Ratings
Report Delivery Scheduling00 Ratings8.01 Ratings
Delivery to Remote Servers00 Ratings7.01 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Lightico e-Signatures
-
Ratings
Middesk
7.3
1 Ratings
9% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings7.01 Ratings
Location Analytics / Geographic Visualization00 Ratings7.01 Ratings
Predictive Analytics00 Ratings8.01 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Lightico e-Signatures
-
Ratings
Middesk
8.5
2 Ratings
0% below category average
Multi-User Support (named login)00 Ratings7.01 Ratings
Role-Based Security Model00 Ratings8.52 Ratings
Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.52 Ratings
Single Sign-On (SSO)00 Ratings9.02 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Lightico e-Signatures
-
Ratings
Middesk
6.3
1 Ratings
23% below category average
Responsive Design for Web Access00 Ratings8.01 Ratings
Mobile Application00 Ratings8.01 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings3.01 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Lightico e-Signatures
-
Ratings
Middesk
8.0
1 Ratings
1% above category average
REST API00 Ratings8.01 Ratings
Javascript API00 Ratings8.01 Ratings
iFrames00 Ratings6.01 Ratings
Java API00 Ratings8.01 Ratings
Themeable User Interface (UI)00 Ratings8.01 Ratings
Customizable Platform (Open Source)00 Ratings10.01 Ratings
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Lightico e-SignaturesMiddesk
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Score 9.1 out of 10
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Medium-sized Companies
MSB Docs
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Score 9.4 out of 10
Reveal
Reveal
Score 10.0 out of 10
Enterprises
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User Ratings
Lightico e-SignaturesMiddesk
Likelihood to Recommend
9.0
(2 ratings)
8.5
(2 ratings)
Usability
-
(0 ratings)
7.5
(2 ratings)
Support Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
Lightico e-SignaturesMiddesk
Likelihood to Recommend
Lightico
With a pandemic it makes it easier to get signatures where meeting face to face isn’t possible. I’m sure where there is a wet signature required it wouldn’t be appropriate
Read full review
Middesk Inc.
Middesk majorly provides us with real-time access to the data and documents which are required for automating KYB and CIP regulatory compliance, mitigating front and backend risk. In addition, it is the easiest way for financial services companies to verify and monitor their business customers. It for us very much makes the process of onboarding customers very easy.
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Pros
Lightico
  • Collects secure signature repository
  • User friendly UI makes document signature easy for even the most technically unsavvy people. I am shocked we don't get more calls asking us to talk customers through the documentation.
  • Making uploading and retrieval of stips a breeze.
Read full review
Middesk Inc.
  • Gathering information needed for registration.
  • Making the registration process efficient.
  • Guiding us through the process when we hit snags.
Read full review
Cons
Lightico
  • Saved users functionality
  • Less click points
Read full review
Middesk Inc.
  • Better navigation.
  • More marketing and make it very reachable to customers.
  • Login is difficult.
Read full review
Usability
Lightico
No answers on this topic
Middesk Inc.
UI is not as intuitive as other systems we use. For states that require income tax withholding, some of them require registration with multiple agencies - the UI doesn't easily tell you which login credentials are tied to which agency.
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Support Rating
Lightico
No answers on this topic
Middesk Inc.
The user experience of this tool must be rearchitected. I am able to observe a lot of lag in the process when initiated. There are sometimes when the tool's navigation becomes difficult. The time taken at times is large to process a request and this can also be highly improved in the future.
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Alternatives Considered
Lightico
DocuSign is a great product and widely accepted, but it is much more expensive, so we prefer Lightico
Read full review
Middesk Inc.
ADP Workforce Now offers a module to handle payroll tax registrations. The interface is confusing and the information is hard to find. The service and support are awful - nobody ever knows who can answer tax account questions, they escalate to a different department and promise a callback but they never call back.
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Return on Investment
Lightico
  • Great customer Service
  • Ease of use
  • Flexible
Read full review
Middesk Inc.
  • Better speed.
  • Better quality for optimal cost.
  • Saves a lot of time.
Read full review
ScreenShots

Lightico e-Signatures Screenshots

Screenshot of Ad-hoc mobile Smart FormsScreenshot of Immediate & PCI Compliant mobile paymentScreenshot of Mobile e-SignaturesScreenshot of Ad-hoc mobile Smart eFormsScreenshot of Immediate & PCI Compliant mobile paymentScreenshot of Identity Verification and Document Collection

Middesk Screenshots

Screenshot of Middesk