Lightspeed Retail vs. Microsoft Dynamics 365 Supply Chain Management

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lightspeed Retail
Score 8.2 out of 10
N/A
Lightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec. Core retail POS features are expanded on higher service tiers with ecommerce option and payments gateway, an accounting system, and a customer loyalty program.N/A
Microsoft Dynamics 365 Supply Chain Management
Score 7.2 out of 10
N/A
Microsoft's Dynamics 365 Supply Chain Management allows users to use predictive insights and intelligence from AI and Internet of Things (IoT) across planning, production, inventory, warehouse, and transportation management to maximize operational efficiency, product quality, and profitability. It replaces the SCM capabilities of the former Microsoft Dynamics 365 for Finance and Operations (Dynamics AX), splitting them off from Dynamics 365 Finance, in order to provide more flexible pricing and…
$180
per month per user
Pricing
Lightspeed RetailMicrosoft Dynamics 365 Supply Chain Management
Editions & Modules
Basic
$79.00 ($69.00)
per month (when billed annually)
Starter
$119.00 ($99.00)
per month (when billed annually)
Standard
$139.00 ($119.00)
per month (when billed annually)
Advanced
$189.00 ($169.00)
per month (when billed annually)
Pro
$259.00 ($229.00)
per month (when billed annually)
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
Lightspeed RetailMicrosoft Dynamics 365 Supply Chain Management
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Lightspeed RetailMicrosoft Dynamics 365 Supply Chain Management
Features
Lightspeed RetailMicrosoft Dynamics 365 Supply Chain Management
Supply Chain Planning
Comparison of Supply Chain Planning features of Product A and Product B
Lightspeed Retail
-
Ratings
Microsoft Dynamics 365 Supply Chain Management
7.9
2 Ratings
7% above category average
Custom alerts00 Ratings7.02 Ratings
Scenario-based planning00 Ratings8.52 Ratings
Resource optimization00 Ratings9.02 Ratings
Supply forecasting00 Ratings8.52 Ratings
Capacity estimation00 Ratings7.52 Ratings
Employee allocation00 Ratings7.02 Ratings
Supply network coordination00 Ratings7.52 Ratings
Procurement Management
Comparison of Procurement Management features of Product A and Product B
Lightspeed Retail
-
Ratings
Microsoft Dynamics 365 Supply Chain Management
7.9
2 Ratings
7% above category average
Raw material sourcing00 Ratings8.02 Ratings
Supply market analysis00 Ratings8.52 Ratings
Cost analysis00 Ratings8.02 Ratings
Expense Logging00 Ratings7.02 Ratings
Order Fulfillment Management
Comparison of Order Fulfillment Management features of Product A and Product B
Lightspeed Retail
-
Ratings
Microsoft Dynamics 365 Supply Chain Management
8.0
2 Ratings
2% above category average
Order fulfillment optimization00 Ratings8.02 Ratings
Return services00 Ratings7.52 Ratings
Purchase order generation00 Ratings8.52 Ratings
Purchase order tracking00 Ratings8.02 Ratings
Supplier delivery scheduling00 Ratings7.52 Ratings
Pricing and product configurations generation00 Ratings8.52 Ratings
Logistics and Transportation Management
Comparison of Logistics and Transportation Management features of Product A and Product B
Lightspeed Retail
-
Ratings
Microsoft Dynamics 365 Supply Chain Management
7.0
2 Ratings
4% below category average
Packaging00 Ratings7.02 Ratings
Delivery planning00 Ratings6.52 Ratings
Route optimization00 Ratings7.02 Ratings
Shipping performance00 Ratings6.52 Ratings
Fleet management00 Ratings8.02 Ratings
Warehouse & Inventory Management
Comparison of Warehouse & Inventory Management features of Product A and Product B
Lightspeed Retail
-
Ratings
Microsoft Dynamics 365 Supply Chain Management
7.7
2 Ratings
2% below category average
Automation of warehouse operations00 Ratings7.52 Ratings
Inventory storage00 Ratings8.02 Ratings
Stock monitoring00 Ratings7.52 Ratings
Inventory tracking00 Ratings8.02 Ratings
Warehouse asset management00 Ratings7.02 Ratings
Inventory and price forecasting00 Ratings8.02 Ratings
Demand Management
Comparison of Demand Management features of Product A and Product B
Lightspeed Retail
-
Ratings
Microsoft Dynamics 365 Supply Chain Management
7.2
2 Ratings
2% below category average
Demand signal sensing00 Ratings7.02 Ratings
Demand forecasting00 Ratings7.52 Ratings
Customer analytics00 Ratings7.02 Ratings
Inventory stock optimization00 Ratings7.52 Ratings
Sales and operations planning00 Ratings7.02 Ratings
Pricing and promotion tracking00 Ratings7.52 Ratings
Best Alternatives
Lightspeed RetailMicrosoft Dynamics 365 Supply Chain Management
Small Businesses
Square POS
Square POS
Score 9.3 out of 10
Acumatica
Acumatica
Score 8.8 out of 10
Medium-sized Companies
Epicor Eagle
Epicor Eagle
Score 8.0 out of 10
Precoro
Precoro
Score 8.9 out of 10
Enterprises

No answers on this topic

SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Lightspeed RetailMicrosoft Dynamics 365 Supply Chain Management
Likelihood to Recommend
7.7
(13 ratings)
8.5
(2 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.8
(4 ratings)
-
(0 ratings)
User Testimonials
Lightspeed RetailMicrosoft Dynamics 365 Supply Chain Management
Likelihood to Recommend
Lightspeed
It is perfect for any small business looking for inventory control, Tracking purchase history, and just an all round easy to use software for retail and beyond. I would not use it if I have only a few hundred items or was a larger company that can afford to build my own POS software.
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Microsoft
It is good for small and medium-size customers. Large customers have unique requirements and D365 somewhere lacking compared to products like SAP SCM. UX is very good. Works well with integration with Microsoft products. Integration with 3rd party products like SAP is not that great. It is easier to learn compared to SAP.
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Pros
Lightspeed
  • Lightspeed Retail has great reports that are very easy to read and understand.
  • Lightspeed Retail is great to train new employees on because of its ease of use. There are not lots of different things that you have to learn just basics.
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Microsoft
  • Up time and Environments: Environment is always monitored and has a high up time
  • Updates: It is continuously updated with new features and bug fixed along with new legislations
  • Ita core capabilities are great for both manufacturing and distribution purposes.
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Cons
Lightspeed
  • With a larger SKU assortment size, the software really starts to struggle with doing physical inventory after scanning in a few hundred items.
  • Several times throughout each year Lightspeed went down on us (not our internet connection but actually Lightspeed verified).
  • Special order system could use a lot of modern improvements (ability to schedule ahead of time, etc.)
  • Reports are very basic, and will likely require there Lightspeed Analytics to actually get reports useful for day to day operations.
  • Weak system for receiving purchase orders.
  • Does not handle items and cases for reordering very well. Have used multiple Point of Sale systems in the past 10 years that allow to set reorder points based on single items, but reorder the case automatically, Lightspeed has no support for this.
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Microsoft
  • Integration with 3rd party solutions.
  • Analytics can be better.
  • Can have more features for large enterprise like SAP SCM.
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Usability
Lightspeed
Very easy to use and figure out without calling customer support which is also very responsive and helpful.
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Microsoft
No answers on this topic
Support Rating
Lightspeed
I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful. One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling. But overall their support is usually quick and friendly.
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Microsoft
No answers on this topic
Alternatives Considered
Lightspeed
Lightspeed is faster, sleeker and more modern than our previous POS system. I can’t express enough how easy the online store portion of Lightspeed is - it just intuitive and sometimes, is TOO easy, I feel like I have to be forgetting something. Lightspeed is staying modern and current where our previous POS was not
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Microsoft
the flexibility and cloud implementations allow for flexible design of our physical space.Its looks and feels make us easy for onboarding as well as the documentation process for files or product features or configuration settings helps a lot in it. to decide a power platform for business it is best to choose a perfect one as it can change the solution and can impact the business as well.
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Return on Investment
Lightspeed
  • Certainly has saved money on cash-outs/ accounting due to QuickBooks integration.
  • Faster processing through tills means happier customers and more sales per hour.
  • Expensive product at $5K a year has taken away some profitability for this small business. It's way, way over priced.
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Microsoft
  • Increase operational efficiency
  • Improve strategic planning
  • Optimize workforce productivity
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ScreenShots