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Lightspeed Retail vs. Microsoft Dynamics 365 Supply Chain Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lightspeed Retail

    Score9.2 out of 10
    N/ALightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec. Core retail POS features are expanded on higher service tiers with ecommerce option and payments gateway, an accounting system, and a customer loyalty program.N/A

    Microsoft Dynamics 365 Supply Chain Management

    Score8.5 out of 10
    N/AMicrosoft's Dynamics 365 Supply Chain Management allows users to use predictive insights and intelligence from AI and Internet of Things (IoT) across planning, production, inventory, warehouse, and transportation management to maximize operational efficiency, product quality, and profitability. It replaces the SCM capabilities of the former Microsoft Dynamics 365 for Finance and Operations (Dynamics AX), splitting them off from Dynamics 365 Finance, in order to provide more flexible pricing and…

    $180

    per month per user

    Pricing
    Lightspeed RetailMicrosoft Dynamics 365 Supply Chain Management
    Editions & Modules
    Basic
    $79.00 ($69.00)
    per month (when billed annually)
    Starter
    $119.00 ($99.00)
    per month (when billed annually)
    Standard
    $139.00 ($119.00)
    per month (when billed annually)
    Advanced
    $189.00 ($169.00)
    per month (when billed annually)
    Pro
    $259.00 ($229.00)
    per month (when billed annually)
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Lightspeed RetailMicrosoft Dynamics 365 Supply Chain Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Lightspeed RetailMicrosoft Dynamics 365 Supply Chain Management
    Considered Both Products
    Lightspeed
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    70%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    70%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    70%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    Lightspeed RetailMicrosoft Dynamics 365 Supply Chain Management
    Supply Chain Planning
    Comparison of Supply Chain Planning features of Lightspeed Retail and Microsoft Dynamics 365 Supply Chain Management
    Feature
    Lightspeed Retail
    -
    Ratings
    Microsoft Dynamics 365 Supply Chain Management
    8.9
    3 Ratings
    18% above category average
    Custom alerts00 Ratings10.03 Ratings
    Scenario-based planning00 Ratings8.03 Ratings
    Resource optimization00 Ratings9.03 Ratings
    Supply forecasting00 Ratings10.03 Ratings
    Capacity estimation00 Ratings9.03 Ratings
    Employee allocation00 Ratings8.03 Ratings
    Supply network coordination00 Ratings8.03 Ratings
    Procurement Management
    Comparison of Procurement Management features of Lightspeed Retail and Microsoft Dynamics 365 Supply Chain Management
    Feature
    Lightspeed Retail
    -
    Ratings
    Microsoft Dynamics 365 Supply Chain Management
    9.5
    3 Ratings
    23% above category average
    Raw material sourcing00 Ratings10.03 Ratings
    Supply market analysis00 Ratings9.03 Ratings
    Cost analysis00 Ratings9.03 Ratings
    Expense Logging00 Ratings10.03 Ratings
    Order Fulfillment Management
    Comparison of Order Fulfillment Management features of Lightspeed Retail and Microsoft Dynamics 365 Supply Chain Management
    Feature
    Lightspeed Retail
    -
    Ratings
    Microsoft Dynamics 365 Supply Chain Management
    9.7
    3 Ratings
    18% above category average
    Order fulfillment optimization00 Ratings10.03 Ratings
    Return services00 Ratings10.03 Ratings
    Purchase order generation00 Ratings10.03 Ratings
    Purchase order tracking00 Ratings10.03 Ratings
    Supplier delivery scheduling00 Ratings10.03 Ratings
    Pricing and product configurations generation00 Ratings8.03 Ratings
    Logistics and Transportation Management
    Comparison of Logistics and Transportation Management features of Lightspeed Retail and Microsoft Dynamics 365 Supply Chain Management
    Feature
    Lightspeed Retail
    -
    Ratings
    Microsoft Dynamics 365 Supply Chain Management
    8.2
    3 Ratings
    9% above category average
    Packaging00 Ratings7.03 Ratings
    Delivery planning00 Ratings9.03 Ratings
    Route optimization00 Ratings8.03 Ratings
    Shipping performance00 Ratings9.03 Ratings
    Fleet management00 Ratings8.03 Ratings
    Warehouse & Inventory Management
    Comparison of Warehouse & Inventory Management features of Lightspeed Retail and Microsoft Dynamics 365 Supply Chain Management
    Feature
    Lightspeed Retail
    -
    Ratings
    Microsoft Dynamics 365 Supply Chain Management
    9.7
    3 Ratings
    18% above category average
    Automation of warehouse operations00 Ratings10.03 Ratings
    Inventory storage00 Ratings10.03 Ratings
    Stock monitoring00 Ratings10.03 Ratings
    Inventory tracking00 Ratings10.03 Ratings
    Warehouse asset management00 Ratings8.03 Ratings
    Inventory and price forecasting00 Ratings10.03 Ratings
    Demand Management
    Comparison of Demand Management features of Lightspeed Retail and Microsoft Dynamics 365 Supply Chain Management
    Feature
    Lightspeed Retail
    -
    Ratings
    Microsoft Dynamics 365 Supply Chain Management
    9.2
    3 Ratings
    20% above category average
    Demand signal sensing00 Ratings9.03 Ratings
    Demand forecasting00 Ratings9.03 Ratings
    Customer analytics00 Ratings9.03 Ratings
    Inventory stock optimization00 Ratings8.03 Ratings
    Sales and operations planning00 Ratings10.03 Ratings
    Pricing and promotion tracking00 Ratings10.03 Ratings
    Best Alternatives
    Lightspeed RetailMicrosoft Dynamics 365 Supply Chain Management
    Small Businesses
    Square POS
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lightspeed RetailMicrosoft Dynamics 365 Supply Chain Management
    Likelihood to Recommend
    9.5
    (15 ratings)
    9.0
    (3 ratings)
    Usability
    9.5
    (3 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.8
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Lightspeed RetailMicrosoft Dynamics 365 Supply Chain Management
    Likelihood to Recommend
    Lightspeed
    It is perfect for any small business looking for inventory control, Tracking purchase history, and just an all round easy to use software for retail and beyond. I would not use it if I have only a few hundred items or was a larger company that can afford to build my own POS software.
    Incentivized
    Read full review
    Microsoft
    Well suited for Financial management in terms of processes and reporting, well suited for supply chain operations, less appropriate for certain types of businesses, such as rental management.
    Incentivized
    Read full review
    Pros
    Lightspeed
    • Lightspeed Retail has great reports that are very easy to read and understand.
    • Lightspeed Retail is great to train new employees on because of its ease of use. There are not lots of different things that you have to learn just basics.
    Incentivized
    Read full review
    Microsoft
    • Synchronizing logistics across sites, warehouses, and transportation modes.
    • It reduces procurement costs and gains greater control by automating procure-to-pay processes.
    Incentivized
    Read full review
    Cons
    Lightspeed
    • With a larger SKU assortment size, the software really starts to struggle with doing physical inventory after scanning in a few hundred items.
    • Several times throughout each year Lightspeed went down on us (not our internet connection but actually Lightspeed verified).
    • Special order system could use a lot of modern improvements (ability to schedule ahead of time, etc.)
    • Reports are very basic, and will likely require there Lightspeed Analytics to actually get reports useful for day to day operations.
    • Weak system for receiving purchase orders.
    • Does not handle items and cases for reordering very well. Have used multiple Point of Sale systems in the past 10 years that allow to set reorder points based on single items, but reorder the case automatically, Lightspeed has no support for this.
    Incentivized
    Read full review
    Microsoft
    • Data Integration: It needs to be improved, as it has been weaken over the years
    • Cross system integration as a point needs to improved
    • Reporting facilities within the system impacts the user experience and performance
    Incentivized
    Read full review
    Usability
    Lightspeed
    Simply well designed with obvious icons per component, making it easy to interface with.
    Incentivized
    Read full review
    Microsoft
    D365 Supply is the most user-friendly ERP for streamlining your supply chain operations.
    Incentivized
    Read full review
    Support Rating
    Lightspeed
    I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful. One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling. But overall their support is usually quick and friendly.
    Incentivized
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    Microsoft
    No answers on this topic
    Alternatives Considered
    Lightspeed
    Lightspeed is faster, sleeker and more modern than our previous POS system. I can’t express enough how easy the online store portion of Lightspeed is - it just intuitive and sometimes, is TOO easy, I feel like I have to be forgetting something. Lightspeed is staying modern and current where our previous POS was not
    Incentivized
    Read full review
    Microsoft
    D365 SCM is good for the SMB market. has very good UX and integrates with Microsoft products well. It is easier to learn D365 compared to SAP SCM. It can be implemented very fast compared to SAP SCM. Resources to implement D365 are available in the market easily compared to SAP SCM.
    Incentivized
    Read full review
    Return on Investment
    Lightspeed
    • Certainly has saved money on cash-outs/ accounting due to QuickBooks integration.
    • Faster processing through tills means happier customers and more sales per hour.
    • Expensive product at $5K a year has taken away some profitability for this small business. It's way, way over priced.
    Read full review
    Microsoft
    • I don't have such Ideas on it , However it has positive response from my colleagues.
    Incentivized
    Read full review
    ScreenShots