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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lightspeed Retail

    Score9.2 out of 10
    N/ALightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec. Core retail POS features are expanded on higher service tiers with ecommerce option and payments gateway, an accounting system, and a customer loyalty program.N/A

    PhonePe

    Score6 out of 10
    N/APhonePe is a mobile payments app that allows you to transfer money instantly to anyone, by using just their mobile number.N/A
    Pricing
    Lightspeed RetailPhonePe
    Editions & Modules
    Basic
    $79.00 ($69.00)
    per month (when billed annually)
    Starter
    $119.00 ($99.00)
    per month (when billed annually)
    Standard
    $139.00 ($119.00)
    per month (when billed annually)
    Advanced
    $189.00 ($169.00)
    per month (when billed annually)
    Pro
    $259.00 ($229.00)
    per month (when billed annually)
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Lightspeed RetailPhonePe
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Phone app is free. Transaction fees will vary according to businesses.
    More Pricing Information
    Community Pulse
    Lightspeed RetailPhonePe
    Considered Both Products
    Lightspeed
    No answer on this topic
    PhonePe
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    70%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    70%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    70%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    Lightspeed RetailPhonePe
    Payment Gateways
    Comparison of Payment Gateways features of Lightspeed Retail and PhonePe
    Feature
    Lightspeed Retail
    -
    Ratings
    PhonePe
    5.2
    2 Ratings
    35% below category average
    Fraud Detection00 Ratings3.02 Ratings
    API or SDK00 Ratings3.01 Ratings
    Recurring Payment Support00 Ratings7.52 Ratings
    Billing and Invoicing Support00 Ratings7.52 Ratings
    Global Support00 Ratings6.52 Ratings
    Payment Form Acceptance00 Ratings4.01 Ratings
    Best Alternatives
    Lightspeed RetailPhonePe
    Small Businesses
    Square POS
    Score9 out of 10
    Apple Pay
    Score9.1 out of 10
    Medium-sized Companies
    No answers on this topic
    Payoneer
    Score8 out of 10
    Enterprises
    No answers on this topic
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lightspeed RetailPhonePe
    Likelihood to Recommend
    9.5
    (15 ratings)
    6.0
    (2 ratings)
    Usability
    9.5
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.8
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Lightspeed RetailPhonePe
    Likelihood to Recommend
    Lightspeed
    It is perfect for any small business looking for inventory control, Tracking purchase history, and just an all round easy to use software for retail and beyond. I would not use it if I have only a few hundred items or was a larger company that can afford to build my own POS software.
    Incentivized
    Read full review
    PhonePe
    Primary benefit is hassle-free payment to the merchant. You can purchase both online and offline without using cash to make the payment. Simply scan the QR code using the Phonepe app on your smartphone to make a payment into the merchant's account. And as said, its rewarding, you surely get a scratch card on every transaction that may either offer you cashback or a discount code for some vendor site shopping.
    Incentivized
    Read full review
    Pros
    Lightspeed
    • Lightspeed Retail has great reports that are very easy to read and understand.
    • Lightspeed Retail is great to train new employees on because of its ease of use. There are not lots of different things that you have to learn just basics.
    Incentivized
    Read full review
    PhonePe
    • Payment status confirmation
    • User details before the payment start
    • Bills and Payment
    • Reminders of the bills
    Incentivized
    Read full review
    Cons
    Lightspeed
    • With a larger SKU assortment size, the software really starts to struggle with doing physical inventory after scanning in a few hundred items.
    • Several times throughout each year Lightspeed went down on us (not our internet connection but actually Lightspeed verified).
    • Special order system could use a lot of modern improvements (ability to schedule ahead of time, etc.)
    • Reports are very basic, and will likely require there Lightspeed Analytics to actually get reports useful for day to day operations.
    • Weak system for receiving purchase orders.
    • Does not handle items and cases for reordering very well. Have used multiple Point of Sale systems in the past 10 years that allow to set reorder points based on single items, but reorder the case automatically, Lightspeed has no support for this.
    Incentivized
    Read full review
    PhonePe
    • Like GPay, you dont have the option for secure login using PIN or password.
    • Sometimes your transaction gets stuck in between for long duration, so that's a technical bug with this app.
    • if you are booking your travel tickets with PhonePe and in case you cancelled it. Then you wont get any refunds for that.
    Incentivized
    Read full review
    Usability
    Lightspeed
    Simply well designed with obvious icons per component, making it easy to interface with.
    Incentivized
    Read full review
    PhonePe
    No answers on this topic
    Support Rating
    Lightspeed
    I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful. One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling. But overall their support is usually quick and friendly.
    Incentivized
    Read full review
    PhonePe
    No answers on this topic
    Alternatives Considered
    Lightspeed
    Lightspeed is faster, sleeker and more modern than our previous POS system. I can’t express enough how easy the online store portion of Lightspeed is - it just intuitive and sometimes, is TOO easy, I feel like I have to be forgetting something. Lightspeed is staying modern and current where our previous POS was not
    Incentivized
    Read full review
    PhonePe
    In case of payment failed we check the payment on the our app its showing on our app then it will definitely come other wise it will be refund to the customer, Its a unique feature. None of the other app has this feature. Its very simple to use as compare to the other compititive apps.
    Incentivized
    Read full review
    Return on Investment
    Lightspeed
    • Certainly has saved money on cash-outs/ accounting due to QuickBooks integration.
    • Faster processing through tills means happier customers and more sales per hour.
    • Expensive product at $5K a year has taken away some profitability for this small business. It's way, way over priced.
    Read full review
    PhonePe
    • PhonePe instantly fetches the complete bank information based on your verified number.
    • You can even buy gold and invest in mutual funds via same app.
    • There are lots of fake accounts on PhonePe so the company should allow legitimate account users only.
    Incentivized
    Read full review
    ScreenShots