What users are saying about
6 Ratings
15 Ratings
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Score 8.4 out of 100
6 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

Lightspeed Retail

Lightspeed is well suited for many applications and has the power to accommodate a small business or a large business with lots of items. I am not sure where it would be less appropriate to use it because it works well in my application here at the liquor store. It gives great flexibility to many types of businesses.
Bret Birdsong | TrustRadius Reviewer

STORIS POS

STORIS is a great solution for all aspects of a retail furniture store. It is well suited to incorporate modern technology for better communication with customers and vendors. We also use the STORIS website module to advertise our business, and it synchronizes data from our inventory module enabling automatic updates to the website. Transitioning from our previous software provider was a bit difficult because we were used to doing things differently for almost 35 years.
Glenn Bolton | TrustRadius Reviewer

Pros

Lightspeed Retail

  • Inventory management: it's not great but it's the best in class. Think "the least bad option."
  • Sales: it works well here, but don't use their payments system. It's overpriced and doesn't offer chip/pin.
  • Reporting: if you buy the advanced reporting package, it can work well, but is still limited, as all canned reports are.
Jeremy Smith | TrustRadius Reviewer

STORIS POS

  • Inventory management.
  • Retail POS.
  • Reporting.
Anonymous | TrustRadius Reviewer

Cons

Lightspeed Retail

  • I feel it needs the ability to charge a "restocking fee"
  • I would also like to be notified ahead of time before updates are made
  • The work flow when using the "pin before each sale" feature could be a little cleaner
Anonymous | TrustRadius Reviewer

STORIS POS

  • Currently the client platform has to run in a Windows environment. But I understand they are starting the address this.
Scott Downs | TrustRadius Reviewer

Usability

Lightspeed Retail

No score
No answers yet
No answers on this topic

STORIS POS

STORIS POS 8.2
Based on 1 answer
This can be an overwhelming experience if you are new to point of sale software. There is a lot of information and decisions that have to be made as you set up this system. I highly recommend the in person training to get a better idea of the process. With that being said, this is the reason you want a system like this, it gives you the ability, control and support to build a system that meets your needs with the flexibility to make changes as you grow.
Anonymous | TrustRadius Reviewer

Support Rating

Lightspeed Retail

Lightspeed Retail 6.6
Based on 3 answers
I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful.One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling.But overall their support is usually quick and friendly.
Anonymous | TrustRadius Reviewer

STORIS POS

STORIS POS 8.3
Based on 2 answers
All support staff are professional, courteous, and genuinely interested in helping
Glenn Bolton | TrustRadius Reviewer

Alternatives Considered

Lightspeed Retail

I searched through a few other POS systems however, lightspeed is the first and only that I have used. Because I can customize attributes for custom art projects they were my only option and for that reason we chose them.
Damon Gabriel | TrustRadius Reviewer

STORIS POS

I don't think this company exist any more. But at the time we did an evaluation of the two companies to see which came out on top. At the end, it was clear that Storis was a much better transaction based system. It focused on functionality that would help you take care of your customer. The other focused more on reporting and executive level information.
Scott Downs | TrustRadius Reviewer

Return on Investment

Lightspeed Retail

  • It has had a very positive impact on business. There have been fewer mistakes by clerks and therefore less money lost.
  • We have not had any instances of outage of the server. This was not the case with the last system we used.
Bret Birdsong | TrustRadius Reviewer

STORIS POS

  • STORIS has allowed us to continue to have excellent inventory control. We have always had virtually no problems with not-in-location merchandise, and we have maintained that level of accuracy with Storis.
  • We have improved efficiency by eliminating manual postings for certain receivables, payables, and sales information. We require less staff to handle the day to day processing.
  • We also use the optional module for delivery truck routing, which integrates well with the STORIS system.
  • The website integration with the STORIS system has enabled us to show products much easier than we did with our previous software solution & web host provider. There is no longer much manual updating required.
Glenn Bolton | TrustRadius Reviewer

Screenshots

Pricing Details

Lightspeed Retail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

STORIS POS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

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