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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lightspeed Retail

    Score9.2 out of 10
    N/ALightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec. Core retail POS features are expanded on higher service tiers with ecommerce option and payments gateway, an accounting system, and a customer loyalty program.N/A

    Wasp Inventory

    Score9.7 out of 10
    N/AWasp Inventory is an asset tracking and warehouse management software offering from Wasp Barcode Technologies,. It includes features such as inventory control software made easy to eliminate costly write-offs.N/A
    Pricing
    Lightspeed RetailWasp Inventory
    Editions & Modules
    Basic
    $79.00 ($69.00)
    per month (when billed annually)
    Starter
    $119.00 ($99.00)
    per month (when billed annually)
    Standard
    $139.00 ($119.00)
    per month (when billed annually)
    Advanced
    $189.00 ($169.00)
    per month (when billed annually)
    Pro
    $259.00 ($229.00)
    per month (when billed annually)
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Lightspeed RetailWasp Inventory
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Lightspeed RetailWasp Inventory
    Considered Both Products
    Lightspeed
    No answer on this topic
    Wasp Barcode Technologies
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    6 Answers
    No answers on this topic
    Delivers good value for the price
    70%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    70%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    70%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Best Alternatives
    Lightspeed RetailWasp Inventory
    Small Businesses
    Square POS
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Lightspeed RetailWasp Inventory
    Likelihood to Recommend
    9.5
    (15 ratings)
    5.0
    (4 ratings)
    Usability
    9.5
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.8
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    Lightspeed RetailWasp Inventory
    Likelihood to Recommend
    Lightspeed
    It is perfect for any small business looking for inventory control, Tracking purchase history, and just an all round easy to use software for retail and beyond. I would not use it if I have only a few hundred items or was a larger company that can afford to build my own POS software.
    Incentivized
    Read full review
    Wasp Barcode Technologies
    Now that they have changed to a yearly subscription-based model, the cost to purchase Wasp Inventory software is much more expensive. So, I would have to say you'd need to be a mid-sized school or business to find the cost offset by the usability and functionality of the software. If budgetary issues aren't a concern - then this would be a perfect solution to anyone looking for a full suite for Inventory Control
    Incentivized
    Read full review
    Pros
    Lightspeed
    • Lightspeed Retail has great reports that are very easy to read and understand.
    • Lightspeed Retail is great to train new employees on because of its ease of use. There are not lots of different things that you have to learn just basics.
    Incentivized
    Read full review
    Wasp Barcode Technologies
    • Inventory Tracking
    • Product Costing
    • User Management
    Incentivized
    Read full review
    Cons
    Lightspeed
    • With a larger SKU assortment size, the software really starts to struggle with doing physical inventory after scanning in a few hundred items.
    • Several times throughout each year Lightspeed went down on us (not our internet connection but actually Lightspeed verified).
    • Special order system could use a lot of modern improvements (ability to schedule ahead of time, etc.)
    • Reports are very basic, and will likely require there Lightspeed Analytics to actually get reports useful for day to day operations.
    • Weak system for receiving purchase orders.
    • Does not handle items and cases for reordering very well. Have used multiple Point of Sale systems in the past 10 years that allow to set reorder points based on single items, but reorder the case automatically, Lightspeed has no support for this.
    Incentivized
    Read full review
    Wasp Barcode Technologies
    • Better communication during updates.
    • I don't really have any other issues.
    Incentivized
    Read full review
    Usability
    Lightspeed
    Simply well designed with obvious icons per component, making it easy to interface with.
    Incentivized
    Read full review
    Wasp Barcode Technologies
    No answers on this topic
    Support Rating
    Lightspeed
    I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful. One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling. But overall their support is usually quick and friendly.
    Incentivized
    Read full review
    Wasp Barcode Technologies
    No answers on this topic
    Alternatives Considered
    Lightspeed
    Lightspeed is faster, sleeker and more modern than our previous POS system. I can’t express enough how easy the online store portion of Lightspeed is - it just intuitive and sometimes, is TOO easy, I feel like I have to be forgetting something. Lightspeed is staying modern and current where our previous POS was not
    Incentivized
    Read full review
    Wasp Barcode Technologies
    Wasp is a standalone asset tracking application whereas IssueTrak's asset tracking was a module available in their helpdesk ticketing platform. It's not an apples to apples comparison at this point. Wasp I feel is more robust in the feature set available but IssueTrak has a more modern interface and intuitive GUI
    Incentivized
    Read full review
    Return on Investment
    Lightspeed
    • Certainly has saved money on cash-outs/ accounting due to QuickBooks integration.
    • Faster processing through tills means happier customers and more sales per hour.
    • Expensive product at $5K a year has taken away some profitability for this small business. It's way, way over priced.
    Read full review
    Wasp Barcode Technologies
    • We have relied on this software for the last 10 years that I have been with the company - and it has been perfect. But their change in purchasing model may have us looking elsewhere for a new inventory software.
    • I have saved countless hours of manually importing items by simply "duplicating" objects so that all hardware information, computer model. etc are retained - while new serial numbers can be input to create unique inventory items.
    Incentivized
    Read full review
    ScreenShots

    Wasp Inventory Screenshots

    Screenshot of the customizable grid to view inventory, with photos, quantities available, on order, and committed. Filter columns, group by any field, save custom views, and export to Excel.Screenshot of where each item record shows in-house, available, checked-out, committed, and on-order quantities at a glance. Track by serial, lot, or date code, set checkout lengths, and manage vendors, prices, locations, and history from one screen.Screenshot of the interface to create and track purchase orders with vendor, shipping, and payment details. Overdue orders are flagged, line items show ordered vs. received quantities, and Reorder Low Stock adds items that need replenishing.Screenshot of a print-ready inventory summary report, that breaks down each item’s quantity by site and location, with min and max stock levels and total cost.Screenshot of where to import existing inventory data with a guided Upload, Map, and Review workflow. Drag and drop an Excel file (.xlsx or .xls) or start from a downloadable template to get up and running quickly.