TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LimeSurvey

    Score8.9 out of 10
    N/ALimeSurvey is an open source solution used to conduct simple questionnaires with just a couple of questions or advanced assessments with conditionals and quota management.

    $39

    per month

    Reputation.com

    Score7 out of 10
    N/AReputation.com aims to help large B2C multi-location rooftops as well as B2B web-based companies monitor and improve their reputation, and optimize customer experience — online and onsite. By leveraging prescriptive analytics, the vendor's goal is to not only show customers where they stand against their competitors, but also pinpoint where the problem areas are so they can better operationalize their business.N/A
    Pricing
    LimeSurveyReputation.com
    Editions & Modules
    Basic
    €36
    per month
    Expert
    €395
    per year
    Business
    €1143
    per year
    Corporate
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    LimeSurveyReputation.com
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFree 25 responses/month 10 MB upload storage 30+ question types 80+ languages Panel integration Question editor Skip logic and branching Piping and micro-tailoring Survey management GDPR compliance Custom survey design Data export Excel, CSV, R, Stata, SPSS, Word, & PDF API access Basic Everything in Free + 1000 responses/month 250 MB upload storage white-label surveys email support Expert Everything in Free + 10,000 responses/year 1 GB upload storage email support white-label surveys removal of LimeSurvey branding 1 alias domain Business Everything in Free + 100,000 responses/year 3 GB upload storage priority email support white-label surveys removal of LimeSurvey branding 2 alias domains Corporate (custom)—
    More Pricing Information
    Community Pulse
    LimeSurveyReputation.com
    Considered Both Products
    LimeSurvey
    No answer on this topic
    Reputation.com, Inc
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    86%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    7 Answers
    Features
    LimeSurveyReputation.com
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of LimeSurvey and Reputation.com
    Feature
    LimeSurvey
    8.3
    1 Ratings
    3% above category average
    Reputation.com
    -
    Ratings
    Survey templates8.01 Ratings00 Ratings
    Themes8.01 Ratings00 Ratings
    Custom logo/branding9.01 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of LimeSurvey and Reputation.com
    Feature
    LimeSurvey
    8.7
    1 Ratings
    2% above category average
    Reputation.com
    -
    Ratings
    Changes to live survey9.01 Ratings00 Ratings
    Question design help8.01 Ratings00 Ratings
    Multiple question types9.01 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of LimeSurvey and Reputation.com
    Feature
    LimeSurvey
    9.0
    1 Ratings
    7% above category average
    Reputation.com
    -
    Ratings
    Survey logic flexibility9.01 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of LimeSurvey and Reputation.com
    Feature
    LimeSurvey
    7.0
    1 Ratings
    15% below category average
    Reputation.com
    -
    Ratings
    Response tracking9.01 Ratings00 Ratings
    Data export10.01 Ratings00 Ratings
    Standard reports6.01 Ratings00 Ratings
    Custom reports6.01 Ratings00 Ratings
    Analytics4.01 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of LimeSurvey and Reputation.com
    Feature
    LimeSurvey
    7.5
    1 Ratings
    14% below category average
    Reputation.com
    -
    Ratings
    Access controls8.01 Ratings00 Ratings
    Compliance7.01 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of LimeSurvey and Reputation.com
    Feature
    LimeSurvey
    8.0
    1 Ratings
    1% below category average
    Reputation.com
    -
    Ratings
    Vendor-offered crowdsourcing8.01 Ratings00 Ratings
    Respondent restrictions8.01 Ratings00 Ratings
    Best Alternatives
    LimeSurveyReputation.com
    Small Businesses
    Jotform
    Score8.5 out of 10
    Brand24
    Score9 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Birdeye
    Score8.7 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LimeSurveyReputation.com
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.9
    (8 ratings)
    User Testimonials
    LimeSurveyReputation.com
    Likelihood to Recommend
    LimeSurvey
    For a cost-effective online survey solution, LimeSurvey is excellent. While it cannot compete with high-end, expensive software like Qualtrics, it does a great job.
    Incentivized
    Read full review
    Reputation.com, Inc
    I think Reputation.com is best suited for enterprise applications where you want big-picture results plus the ability to drill-down to specific locations. It is a good solution where you want to consolidate vendors as they have multiple components. Of course, certain components are more of a core competency for them than others. But in general, it's a strong solution.
    Incentivized
    Read full review
    Pros
    LimeSurvey
    • Ease of use.
    • Customizable.
    Incentivized
    Read full review
    Reputation.com, Inc
    • Streamlines reviews across multiple platforms
    • Makes answering reviews/surveys easy across multiple platforms
    • Assists with management of consistent information across online listings
    Incentivized
    Read full review
    Cons
    LimeSurvey
    • Limited email handling.
    • Some customizations are difficult.
    Incentivized
    Read full review
    Reputation.com, Inc
    • better responses that are more unique
    • would love to be notified as soon as the review comes in also
    • publish our responses for us
    Incentivized
    Read full review
    Alternatives Considered
    LimeSurvey
    LimeSurvey was much cheaper than Qualtrics but certainly less powerful. From a survey standpoint, it has more capabilities than SurveyMonkey and Zoho. LimeSurvey has no reporting or analytic capabilities.
    Incentivized
    Read full review
    Reputation.com, Inc
    Reputation.com has a better price point. Reputation has other tools that made us choose them over Binary Fountain. There is another company, although the name escapes me, that has similar services to Reputation, but they put a large focus on Yelp and Apple Maps, as opposed to Reputation who puts an emphasis on Google and Google maps.
    Incentivized
    Read full review
    Return on Investment
    LimeSurvey
    • LimeSurvey costs are extremely low.
    • Some limitations have restricted our potential business.
    Incentivized
    Read full review
    Reputation.com, Inc
    • Update clientele about important information
    • Available metrics to improve post qualities
    • Daily failures results in less usage due to trust issues
    Incentivized
    Read full review
    ScreenShots

    LimeSurvey Screenshots

    Screenshot of how you ask is what you getScreenshot of some of the 28+ question types availableScreenshot of some of the languages LimeSurvey can translate (there are over 80 languages)Screenshot of some of the survey types available (there are surveys for every purpose)Screenshot of a visualization of survey results