Likelihood to Recommend I think LinkNotion is well suited to make visually appealing diagrams. Super useful for presentations. I would say to do more traditional spreadsheeting exercise, I would default to Excel
Read full review Due to its price structure lick your ages best for smaller businesses it’s actually rather affordable. It also works best on WordPress Squarespace or Shopify websites. I would recommend that someone be in charge of managing the interface and be responsible for watching user behavior videos or you will lose out on Valuable insights. This product doesn’t want itself all that well two single page apps or websites with lots of website visitors one thing I wish that they would’ve let us do is only capture videos if a user did a specific action. Another issue is that the videos only were saved for 30 days.
Read full review Pros Easy to set up Easy to embed into other systems Great technical support Read full review Great visual interface. Helps us to zero in on what we need to do our job. Easy set up for adding pages to heatmaps and recordings. Comprehensive interface for viewing results. Reasonable pricing. Our clients enjoy the low entry price to be able to see just how valuable the product is. Read full review Cons Integration with other software, for example output to pdf Desktop client Read full review Aggregated data for a particular page type or directory is clunky and requires multiple steps. Heatmap access requires direct input of targeted pages - having quick links would be easier. Lucky Orange's code snippet can result in a site's security settings blocking the real-time heatmaps, requiring you to disable your security settings, remove site code, or manually debug your site code to view your heatmap overlays. Read full review Likelihood to Renew The pricing options for large business are very lacking. The value of Lucky Orange doesn't really increase after your first 50,000 page visits but the service is on a sliding scale so the more traffic you have the more they charge. In addition, we got lots of useful information out of lucky orange in the beginning but after a while we knew what things needed to be fixed and are waiting on our developers to create the AB tests.
Read full review Usability LinkNotions overall usability is not bad. I wouldn't say the software is exceptionally intuitive but it's easy to set up and get going
Read full review Support Rating I connected with customer support a couple of times throughout using LinkNotions. I found that it was easy to reach technical support. I find that the product works well and there's enough support articles online
Read full review Good, timely responses from knowledgeable support team members.
Read full review Alternatives Considered I would say Microsoft Excel, Air Table and SmartRow are all valid competitors. Excel is great for preforming calculations and building large spreadsheets, automating monthly tasks. But Excel doesn't provide the visual appeal that LinkNotes does
Read full review Pricing is another great feature from Lucky Orange. Even though they have increased it over time, they remain highly competitive and are still one of the only companies, if not the only one, that offers the combination of features that they have available on their site. So their overall value is going to be nearly impossible to beat. Besides their amazing value, the actual features that they include are very useful and not all companies included all of the features that they offered. For the pricing and the features, nobody else came close.
Ramon Khan Online Marketing Director | Business Develoment
Read full review Return on Investment I think it's made a positive impact on our Monthly Service Reviews Read full review Improve customer satisfaction. Find bugs faster. Get closer to the customer with regular polls. Read full review ScreenShots