Lucky Orange

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lucky Orange
Score 7.5 out of 10
N/A
Lucky Orange is a conversion optimization tool with features including heatmaps, session recording, conversion funnels, form analytics, and chat.
$0
Pricing
Lucky Orange
Editions & Modules
Free
$0
Build
$39
per month
Grow
$79
per month
Expand
$179
per month
Scale
$749
per month
Offerings
Pricing Offerings
Lucky Orange
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Lucky Orange
Considered Both Products
Lucky Orange
Chose Lucky Orange
If you just need general website data then you really can’t beat Google Analytics on cost but you can’t get the depth of data from GA I’ve used tag manager in the past to generate similar data which isn’t worth the work. Hotjar is pretty much the same and honestly it …
Chose Lucky Orange
Lucky Orange and Hotjar are pretty similar in a lot of ways. One element that Lucky Orange definitely leads in is pricing. Much better and easily justified price points. Ultimately, it comes down to whether or not a new client has already had experience with one or the other …
Chose Lucky Orange
Lucky Orange is the only provider that measures interactions with drop-down navigation, going beyond just static page elements. Additionally, Lucky Orange provides updated, real-time user data and heatmaps, and includes polling and chat functionality not found in its …
Chose Lucky Orange
Pricing is another great feature from Lucky Orange. Even though they have increased it over time, they remain highly competitive and are still one of the only companies, if not the only one, that offers the combination of features that they have available on their site. So …
Chose Lucky Orange
Cheaper than all of the alternatives. Hotjar does have a basic free tier, but the cost of entry for Lucky Orange isn't prohibitive.
Decibel Insight and ClickTale are arguably better, but cost many times more. They also focus more on the session recordings and not chat etc.
Good …
Top Pros
Top Cons
Best Alternatives
Lucky Orange
Small Businesses
Convert Experiences
Convert Experiences
Score 9.5 out of 10
Medium-sized Companies
Contentsquare
Contentsquare
Score 8.6 out of 10
Enterprises
Contentsquare
Contentsquare
Score 8.6 out of 10
All AlternativesView all alternatives
User Ratings
Lucky Orange
Likelihood to Recommend
8.0
(5 ratings)
Likelihood to Renew
5.0
(1 ratings)
Support Rating
9.0
(1 ratings)
User Testimonials
Lucky Orange
Likelihood to Recommend
Lucky Orange
Due to its price structure lick your ages best for smaller businesses it’s actually rather affordable. It also works best on WordPress Squarespace or Shopify websites. I would recommend that someone be in charge of managing the interface and be responsible for watching user behavior videos or you will lose out on Valuable insights. This product doesn’t want itself all that well two single page apps or websites with lots of website visitors one thing I wish that they would’ve let us do is only capture videos if a user did a specific action. Another issue is that the videos only were saved for 30 days.
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Pros
Lucky Orange
  • Great visual interface. Helps us to zero in on what we need to do our job.
  • Easy set up for adding pages to heatmaps and recordings. Comprehensive interface for viewing results.
  • Reasonable pricing. Our clients enjoy the low entry price to be able to see just how valuable the product is.
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Cons
Lucky Orange
  • Aggregated data for a particular page type or directory is clunky and requires multiple steps.
  • Heatmap access requires direct input of targeted pages - having quick links would be easier.
  • Lucky Orange's code snippet can result in a site's security settings blocking the real-time heatmaps, requiring you to disable your security settings, remove site code, or manually debug your site code to view your heatmap overlays.
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Likelihood to Renew
Lucky Orange
The pricing options for large business are very lacking. The value of Lucky Orange doesn't really increase after your first 50,000 page visits but the service is on a sliding scale so the more traffic you have the more they charge. In addition, we got lots of useful information out of lucky orange in the beginning but after a while we knew what things needed to be fixed and are waiting on our developers to create the AB tests.
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Support Rating
Lucky Orange
Good, timely responses from knowledgeable support team members.
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Alternatives Considered
Lucky Orange
Pricing is another great feature from Lucky Orange. Even though they have increased it over time, they remain highly competitive and are still one of the only companies, if not the only one, that offers the combination of features that they have available on their site. So their overall value is going to be nearly impossible to beat. Besides their amazing value, the actual features that they include are very useful and not all companies included all of the features that they offered. For the pricing and the features, nobody else came close.
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Return on Investment
Lucky Orange
  • Improve customer satisfaction.
  • Find bugs faster.
  • Get closer to the customer with regular polls.
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ScreenShots

Lucky Orange Screenshots

Screenshot of Organizes key metrics and high-level trends that matter mostScreenshot of Delivers real time customer support and use collaboration toolsScreenshot of Surveys can be used to learn more about the products visitors want to see or get feedback on their experience