TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Listrak

    Score10 out of 10
    N/AListrak, headquartered in Pennsylvania, offers a customer data and marketing platform for retailers that features email marketing with social network engagement, abandoned cart rescue, and in-store data / information retrieval. Listrak is retail-specific and helps create an integrated and personalized customer experience across physical stores, ecommerce stores, social networks, or email, helping retail entities of widely varying sizes, small to large, to achieve their marketing goals. Listrak…N/A

    Netcore.ai

    Score8.2 out of 10
    N/ANetcore.ai's Customer Engagement & Experience platform is presented as a one-stop growth platform that enables marketers, growth, and product managers to drive conversations with customers across multiple touchpoints. Backed by AI/ML, Netcore enables website and mobile app brands to fuel omnichannel growth. The platform offers: - Actionable unified customer profiles by stitching user data from both online and offline channels. -…N/A
    Pricing
    ListrakNetcore.ai
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ListrakNetcore.ai
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    ListrakNetcore.ai
    Small Businesses
    Sailthru
    Score5.3 out of 10
    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
    Sailthru
    Score5.3 out of 10
    Customer.io
    Score9.1 out of 10
    Enterprises
    Sprinklr Marketing
    Score7.1 out of 10
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ListrakNetcore.ai
    Likelihood to Recommend
    7.1
    (10 ratings)
    9.0
    (3 ratings)
    User Testimonials
    ListrakNetcore.ai
    Likelihood to Recommend
    Listrak
    It is definitely a contender if you run an e-commerce website. It connects with a host of different e-comm platforms (we use Magento) which makes product recommendations, purchase history/amounts, website behavior, etc. a lot easier to segment on and set trigger campaigns or targeted sends. If you're a B2B company, you probably won't want to use Listrak. The tools they have don't accommodate that segment as well as B2C, as many features would go unused since they simply don't make sense. I'm sure there are instances where Listrak would work just fine, but coming from that area previously, it is definitely a B2C tool.
    Incentivized
    Read full review
    Netcore Pvt Ltd
    This platform seems to be a perfect one for email marketing, newsletters, tracking of emails, etc. I've heard it's also a good platform for lead management, their scorring and grading, lead nurturing, building product related tracking such as API integration, retention cohorts, flows, etc. however, haven't tried that part personally.
    Incentivized
    Read full review
    Pros
    Listrak
    • Segmentation is one of my favorite features. We love being able to pull specific audiences and tailor our marketing to the individual customer.
    • Importing and exporting lists is very self explanatory and easy to manage.
    • The main dash has a great overview of your most recent messages and metrics.
    Incentivized
    Read full review
    Netcore Pvt Ltd
    • Increase in the number of customers as the conversion of users is increasing.
    • Strategically targeting customers according to their taste.
    • Deliver instant SMS, emails etc. which is great.
    • Single click analytic reports.
    Incentivized
    Read full review
    Cons
    Listrak
    • It is rare that I have issues or feel like Listrak has an area to improve in. The company is constantly ahead of the market and making additions/improvements on a monthly basis. That being said ... I have one area to suggest improvements: COMPOSER
    • Composer - Drag & Drop editor: Although their design software with the new 'Composer' is better than your average WYSIWYG editor, their drag & drop editor lacks some basic design tools that stunt your ability to design out-of-the-box email campaigns. I typically write all my email code, so this doesn’t necessarily affect me in a negative manner. But ... if coding emails isn't your strong point, then the lack of design features and limited template selection could be bothersome. (*disclaimer - I do not believe Listrak's drag & drop editor is garbage, but it does fall short when compared to some of its competition.)
    Incentivized
    Read full review
    Netcore Pvt Ltd
    • Need a mobile app too, so that we can access it easily. It is only cloud-based.
    • Costly.
    Incentivized
    Read full review
    Alternatives Considered
    Listrak
    The Bronto platform is so similar to Listrak in that it made no sense for us to move unless there were significant cost savings (there weren't). We are so intertwined with Listrak that it would be painful to move for the sake of moving. Klaviyo is very DIY which can be great. We find that we do our best work with hand-holding and account support.
    Incentivized
    Read full review
    Netcore Pvt Ltd
    Netcore Smartech offers much wide range of products and services instead of just the ones related to Marketing. It offers lead management, their scoring and the sales cycles which the Sales teams can also use in future. Also, it offers a lot more integrations and automations which can sincerely help sales teams define their flow and daily processes.
    Incentivized
    Read full review
    Return on Investment
    Listrak
    • Increasing our awareness of effective marketing email campaigns
    • Reducing the effectiveness of our campaigns due to the complexity of software and inability to cancel our contract despite being LOYAL customers for 2 years.
    Read full review
    Netcore Pvt Ltd
    • Increase in revenue.
    • Cost reduction.
    • Lead generation, gaining new customer, retaining old customers.
    • Brand and campaigns promotions easily and effectively.
    Incentivized
    Read full review
    ScreenShots

    Netcore.ai Screenshots

    Screenshot of a 360 degree customer viewScreenshot of Insights to fuel customer engagement strategiesScreenshot of the builder for no-code product experiencesScreenshot of where to trigger 1:1 product recommendationsScreenshot of user data gathered from multiple channels (both offline and online), for actionable unified customer profiles on the Customer Data platform