LiveChat vs. SegMate
LiveChat vs. SegMate
Product | Rating | Most Used By | Product Summary | Starting Price |
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LiveChat | Mid-Size Companies (51-1,000 employees) | LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them… | $20 per month per user | |
SegMate | N/A | N/A | $9 per month |
LiveChat | SegMate | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LiveChat | SegMate | |
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Top Pros | No answers on this topic | |
Top Cons |
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LiveChat | SegMate | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LiveChat | SegMate | |
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Likelihood to Recommend | 8.0 (43 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 7.3 (3 ratings) | - (0 ratings) |
LiveChat | SegMate | |
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Likelihood to Recommend | LiveChat | SegMate No answers on this topic |
Pros | LiveChat | SegMate No answers on this topic |
Cons | LiveChat | SegMate No answers on this topic |
Support Rating | LiveChat | SegMate No answers on this topic |
Alternatives Considered | LiveChat | SegMate No answers on this topic |
Return on Investment | LiveChat | SegMate No answers on this topic |
ScreenShots | LiveChat Screenshots |