TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Livefyre (discontinued)

    Score8.2 out of 10
    Enterprise companies (1,001+ employees)
    Livefyre was acquired in 2016 and became part of the Adobe Experience Manager suite of products. The product has since been discontinued, and is no longer available for sale.N/A

    Medium

    Score10 out of 10
    N/AMedium is a blogging and web publishing platform from the company of the same name in San Francisco, California.

    $5

    per month

    Pricing
    Livefyre (discontinued)Medium
    Editions & Modules
    No answers on this topic
    Medium Member - monthly
    $5
    per month
    Friend of Medium - monthly
    $15
    per month
    Medium Member - annually
    $60
    per year
    Friend of Medium - annually
    $150
    per year
    Offerings
    Pricing Offerings
    Livefyre (discontinued)Medium
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Livefyre (discontinued)Medium
    Small Businesses
    PromoRepublic
    Score7.4 out of 10
    Quora Blogs / Spaces (discontinued)
    Score8.7 out of 10
    Medium-sized Companies
    No answers on this topic
    Blogger
    Score10 out of 10
    Enterprises
    No answers on this topic
    Quora Blogs / Spaces (discontinued)
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Livefyre (discontinued)Medium
    Likelihood to Recommend
    8.0
    (7 ratings)
    10.0
    (8 ratings)
    Likelihood to Renew
    8.8
    (5 ratings)
    -
    (0 ratings)
    Usability
    7.3
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.2
    (1 ratings)
    9.5
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Livefyre (discontinued)Medium
    Likelihood to Recommend
    Discontinued Products
    I was strictly the implementor of Livefyre (for my company only). That task alone was at least 3 weeks worth of work. From a user standpoint, Livefyre is a good product which is why this review is strictly about how difficult it was to implement. Therefore, if a colleague was to ask me if I recommend Livefyre, it's not a straight answer. Questions like, 'how fast do you need it?', 'how centralized is your user database?', 'do you want social login?', all come into question and were details that made my job not easy (hence, my review of 5/10 for suggesting it to others). Once implemented, Livefyre is a great product (notice my overall review is higher), but based on my experience with implementation, it certainly requires a senior developer's dedicated time and patience to set up exactly as desired. For smaller companies with small/simple user bases and websites, the process may be more straightforward, but from my experience, it wasn't out-of-the-box at all.
    Read full review
    Medium.com
    If you are vanity publishing and just want to see your stuff on the web, it is very, VERY easy to get involved with. Of course, your writing is not likely to stand out if you don't have a clear plan. The more I use it, the more I like it. The user interface is extremely well-done. I kinda wish my WordPress-based blogs had editors that were that easy to use.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • It provides and allows comments and comment management that is fast, seamless and shareable.
    • Having used disquss, WordPress comments and many others I like Livefyre better for its seamless integration and transparency
    • It is really nice that they have a range of services from free to enterprise with increasing functionality and benefits.
    Read full review
    Medium.com
    • Content categorization and grouping.
    • The option to make some money from sharing your passion and teaching.
    • Moderating content manually to not promote AI-generated content and boosting very authentic and impactful posts.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Implementation was not easy. Although flexible, I personally wrote at least 1,400 lines of code to get this implemented over a few week's time.
    • The social login aspect is cool, but again, hard to implement. They did not write any of those modules, although they could have. This required senior-level developmental skills and a knowledge of how social media is interfaced with programmatically. Lots of questions arose from this and it was difficult to implement with virtually no help from Livefyre, other than to provide the hooks into their system for when users were validated. I had to write at least 2 separate login/redirection scripts to accomplish this flow.
    • CSS tweaking was tricky. We could override lots of common CSS classes, but to get things just the way we wanted it, I ended up writing LOTS of jQuery listeners and functions to transform the output into exactly what we wanted. This was a surprise since the software was sold to us as being 'fully customizable'.
    • Documentation was sufficient, but not great. Getting the flow of the callbacks that are fired wasn't clear at first, and sometimes did not work as expected.
    • It should be noted that, after this review was published, Livefyre contacted me stating they now have better documentation and process for implementation (for version V3, specifically) and urged me to revise this review. However, I can only write of my experience with V2, and it WAS difficult to implement over 3 weeks of dedicated time. Another developer on my team implemented version V3 and his evaluation is very similar to mine, claiming much difficulty with the CSS customization.
    Read full review
    Medium.com
    • The payment wall can be confusing.
    • Hard to get traction if you're trying to go viral with an article.
    • Sometimes content gets buried too easily.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    We feel we have a real partnership with Livefyre and we both make each other better. Their customer service has been phenomenal even during a time of rapid growth.
    Read full review
    Medium.com
    No answers on this topic
    Usability
    Discontinued Products
    It's really easy to implement that app but should improve some analytics.
    Incentivized
    Read full review
    Medium.com
    By comparison, most online editors are clunky. The Medium editor is amazingly powerful and still easy to use.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    From purchasing to implementation, the customer service/support was really perfect!
    Incentivized
    Read full review
    Medium.com
    Medium is supported across android, iOS and the web. While it may not have all the languages supported, English is certainly an option and with a pricing model that ranges from free to $5 for a subscription, you can't go wrong whether you're a small or large business. Everything is hosted in the cloud so it is very accessible
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    Medium.com
    Medium is dirt easy to use. The hard part is figuring out if it is worth the effort to include it as part of our content-marketing strategy.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    We felt Livefyre was more innovative and better at SEO. It felt like we were working with a partner for the long haul who was interested in our business and how to improve it.
    Read full review
    Medium.com
    There are a handful of other blogging platforms available. The biggest difference between Medium and others is how streamlined it is. It's straight to the point and is excellent at showing related content, be it your own or another users. There's no new design to navigate between posts, everything is where you expect it to be letting you focus on the post.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • The heavy work is already done given that we take the time to implement.
    • Very useful insights and AI powered delivery.
    Incentivized
    Read full review
    Medium.com
    • Good way to raise awareness of our content with @mentioned influencers
    • Good way to link back to your original content
    • Aside from publishing your own content Medium is a great news site in its own right. If you're looking for relevant industry news or other content, check in daily to see what's going on with others in your industry.
    Read full review
    ScreenShots

    Livefyre (discontinued) Screenshots

    Product screenshot