LogDNA vs. LogPoint vs. Logz.io

Anytime we need to make any kind of log on any platform that we use, LogDNA is well suited. It is primarily used for logging errors on our server but also used for checking issues within our iOS apps when we need to identify a critical issue that is occurring. The search feature is very very good!

Incentivized

LogPoint is incredibly useful for pulling information from various log sources and combining them together to offer insights into suspicious or potentially malicious behaviour. It is not intuitive and can take some time to get used to. Once you're up and running though, it's easy to onboard new log sources. Search queries can again be tough to get used to, but LogPoint support is really helpful and can offer assistance with writing more complex searches.

Incentivized

Logz.io is an effective solution if your alerting needs are fairly straightforward and you don't need long-term retention of logs with easy access. If being able to maintain easy access to logs longer than this is necessary, another solution might be better. If you need a high degree of precision with alerting triggers and the ability to suppress alerts, you will need to combine Logz.io with an integration to get this or you might consider a different solution.

Incentivized

• The UI is simple to use and hasn't ever been confusing for anyone to use on our team.
• Backups are great since we do occasionally need to access logs from the past and it has helped us solve some problems.
• Searching/filtering is great and I've always been able to get exactly what I need.

Incentivized

• Technical support team is fast and competent
• License management and cost
• Log parsing
• New logs can be provided to the support team for parser creation
• High Availability architecture does not cost more

• Well documented and easy to set up.
• Their alerting mechanism is really great especially when it comes to application monitoring.
• Our data analysis in Kibana is made easy with the solution for Logz.io.
• The issue checking and fixing is escalated quickly and is reported in time.

Incentivized

• There isn't really much I would change

Incentivized

• Providing a full Cloud solution
• Having more documentation for complex deployment

Incentivized

• Its price can be very high, so you should have good control of it to avoid exaggerated figures.
• Some functions can be confusing.
• It has limits to create subaccounts, which is a big problem for large companies.

Incentivized

We are confident with the solution and we are using it daily

Incentivized

Really easy to use and ship the logs Good customer support Easy integration with the modules

Incentivized

It's really easy to use and powerful. But at a few times, the UI may feel sluggish, which is a bit expected, since it's displaying live stream of heavy data.

Incentivized

Overall, LogPoint is pretty easy to get started with but faces issues with specific things (syslog on custom ports, script log collection, etc.).

Incentivized

I initially struggled trying to ensure the correct data was returned in the Kibana search, but I found it overall easy to use. Some of the UI is not as seamless as I'd expect, like changing the environment completely resets your search criteria and filters, which is annoying since it's a common use case to search something in multiple environments

Incentivized

It is very very good. They are responsive and very helpful. They also take the time to walk you through the issues you are having. But honestly, it is so straightforward that you rarely need to get support from their team. They are very helpful when you do need their support though.

Incentivized

LogPoint support is outstanding. They are incredibly helpful, and on occasions have proactively identified issues with our setup, and logged cases on our behalf before we had even noticed there was a problem. If there is a search we need to write that is beyond our skills, LogPoint support can typically write it for us within a couple of days. They are always very responsive, and I am yet to have a bad support experience.

Incentivized

Their support team is the best in the world! They supported us in most of the critical times and helped to resolve the issue in real time. Also their email support is well maintained and never a mail is missed unanswered. Kudos to the support team of logz.io for maintaining professionalism.

Incentivized

Really nice person with huge skills on LogPoint

Incentivized

Implementation of logzio is easy. Exporting the logs with filebeat agent is our main key source.

Incentivized

LogDNA was already setup when I started and it is offered through Heroku so that's why it was chosen. It's also cheaper I believe. Compared to Logentries, it does the same thing.

Incentivized

LogPoint is easier to implement and less expensive.

Incentivized

Logz.io is more affordable, less work to maintain, and has more features. It was an easy choice. After my last team had to manage their own ELK stack, this was a no brainer. It helps us be focused on our core competencies.

Incentivized

N/A

(Cannot skip without answer)

• LogDNA is 30% cheaper than our previous solution

Incentivized

• Keep the same team to manage more IT resources
• Having a better logs visibility

Incentivized

• about the investment, this tool is helping in our day to day activities
• easy to troubleshoot the errors
• simple and powerful

Incentivized