What users are saying about
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63 Ratings
8 Ratings

SolarWinds Loggly

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63 Ratings
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Score 7.3 out of 100
8 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

SolarWinds Loggly

It is well suited to very large volumes of logs where the immediate past is the area of interest, e.g. in situations where the issues are in the recent past. Loggly makes it very easy to search for particular terms of interest, within a specific time frame across the entire estate of devices or, indeed, within a subset, or on a specific device of interest. There does seem to be a short delay in the logs though, even with the "live tail" feature, Loggly might be less suited to "emerging" situations where the issues are occurring in real time.
Ciaran Kendellen | TrustRadius Reviewer

Logz.io

Logz.io is well suited for infrastructure management and application monitoring. Our major issue is with the application management and issue tracking which can be done easily in Logz.io. Also the DevOps analytics tool is well managed in terms of ease of use. Our team is now relying mainly on the data analytics and monitoring tool on the application and on the cloud to get work done.
EBIN ELIAS | TrustRadius Reviewer

Pros

SolarWinds Loggly

  • Putting our logs in one place and making them searchable. We use AWS, and CloudWatch has always been a little frustrating in this regard (though it has gotten better recently).
  • Deriving metrics from our logs. I think log-based metrics is such a good idea because your logs are the ultimate source for truth in regards to what the hell is going on inside your app. I have really loved the simplicity with which I can just count certain statements and call that a metric because just through the normal course of development certain log statements just naturally become a straightforward recording of an event having occurred.
  • Alerts. I actually have a few complaints about email alerts, but just the way I was able to set them up so easily has been huge. Since we started using Loggly, there have been at least 3 bugs that Loggly exposed that were frankly very bad. And withoutt Loggly or without a user reporting them, we would have never known they were happening! This is stuff I tried to set up in CloudWatch in various ways, but because of my own ignorance or perhaps the complexity/limitations of CloudWatch (or the complexity of my stack?), I wasn't getting the information that I needed until I was able to just tell Loggly to send me an email whenever the word "error" showed up.
Eric Cobb | TrustRadius Reviewer

Logz.io

  • Emits alerts inmediately if somenthing is out of the ordinary.
  • It performs high-speed monitoring automatically so it does not require configuration.
  • Does not require any maintenance.
  • It has a very simple interface.
  • It offers its users great scalability.
Hanna Bedoya | TrustRadius Reviewer

Cons

SolarWinds Loggly

  • Once the logging limit is exceeded, there are no logs period. Unexpectedly noisy logs often correlate with services misbehaving and potentially leading to disruption. An outage is an awful time to lose visibility into the entire system of apps. Some ways to bridge this gap would be appreciated.
  • Filtering by tags is not intuitive in the web interface. You may believe that you are performing the same search and filter as last time since the tags entered are the same, however, this is often not the case. The reliable way to know that you have the same filter is to bookmark the URL. This lack of ease in usability results in devs using Loggly less than they could and implementing logs less effectively during development time (since they don't consider themselves likely to view them anyway).
  • Would like to see a way to onboard our less experienced devs to using Loggly effectively.
Anonymous | TrustRadius Reviewer

Logz.io

  • Continue to make search easier to use
John Wessel | TrustRadius Reviewer

Likelihood to Renew

SolarWinds Loggly

SolarWinds Loggly 4.5
Based on 1 answer
Management is not open to having an agent sending the data to the cloud instance.
Anonymous | TrustRadius Reviewer

Logz.io

No score
No answers yet
No answers on this topic

Usability

SolarWinds Loggly

SolarWinds Loggly 7.8
Based on 7 answers
Loggly's easy setup, very good customer support, and intuitive interface make Loggly very easy to use. User access management is also very easy as we can tailor the experience for each of our developers to access the information they need without having to wade through other information. While there was a slight learning curve in how to view the logs the way some specifically wanted, everything was possible and quite easy to do.
Anonymous | TrustRadius Reviewer

Logz.io

No score
No answers yet
No answers on this topic

Support Rating

SolarWinds Loggly

SolarWinds Loggly 7.1
Based on 8 answers
The support team have been great when we have logged tickets or had issues, most of the time it is down to user training, however we have had a couple of bugs that they have been able to iron out for us.
Simon Clarke | TrustRadius Reviewer

Logz.io

Logz.io 9.0
Based on 1 answer
Their support team is the best in the world! They supported us in most of the critical times and helped to resolve the issue in real time. Also their email support is well maintained and never a mail is missed unanswered. Kudos to the support team of logz.io for maintaining professionalism.
EBIN ELIAS | TrustRadius Reviewer

Implementation Rating

SolarWinds Loggly

SolarWinds Loggly 7.3
Based on 3 answers
It has good architecture, which focus on ese of use.
Anonymous | TrustRadius Reviewer

Logz.io

No score
No answers yet
No answers on this topic

Alternatives Considered

SolarWinds Loggly

We were using Zabbix. While it is an open-source solution that you can install for free the following things were limitations of the solution. 1) The scale and uptime of the solution are now your own problem. Since we were hosting at AWS this meant we still had a cost of the AWS solution. 2) The product is complicated from a configuration standpoint. In order to get anything meaningful out of it, you had to invest a lot of time and effort.We did consider NewRelic. I have experience with that product and do think that it is a solid alternative. Ultimately experience with the simplicity and speed of deployment with Loggly encouraged me to suggest using this again.
Chad Scates | TrustRadius Reviewer

Logz.io

It is more focused in its approach which makes it really good for aggregating and analyzing logs. It has been way more helpful than New Relic APM for us. Data dog is nice but has some different focuses as well.
Skyler Cain | TrustRadius Reviewer

Return on Investment

SolarWinds Loggly

  • (Positive, actually!) Cost of Acquisition: Loggly is not OpenSource (i.e. Free in this case). Therefore, while you have a cost up front, you have a wealth of support from the people that built it, which can translate into Time savings and/or bringing contractors on-board just for augmentation purposes
  • Negative: Loggly covers a lot of the features that other Open Source Projects cover. That being said, it's regulated by supply and demand, and thus it has a certain "desirability" as a commercial (and therefore stable) project. As a result, unless you are an employee working in a company that sees Loggly as a necessary tool, you will probably not be exposed to it on your own
  • (Positive): Tagging of information, and filtering of logs makes this product worthwhile from a commercial perspective: You can train your employees, and have them filtering logs in a day. If they get stuck, you don't have to pull internal resources away to support them, you simply open a ticket with Loggly.
Anonymous | TrustRadius Reviewer

Logz.io

  • It helps us keep up with all the problems we may encounter.
  • Logz.io API helps a lot in debugging automation
  • We can use our set of tools to automatically look for common problems and monitor the current situation and in this way avoid our clients being alerted by some faults generated in the infrastructures of the applications.
Hanna Bedoya | TrustRadius Reviewer

Screenshots

Pricing Details

SolarWinds Loggly

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SolarWinds Loggly Editions & Modules

Edition
Standard$791
Pro$302
Enterprise$392
  1. Per Month [Unlimited Users]
  2. per GB/day, per month, billed annually [Unlimited Users]
Additional Pricing Details
Free trial for Standard and Pro plans for 14 days with all features.

Logz.io

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Logz.io Editions & Modules

Additional Pricing Details

Add comparison