LogMeIn Rescue is an enterprise remote support solution that provides IT helpdesks and customer support organizations with the ability to remotely access, diagnose, and resolve issues across endpoint devices. The platform includes in-session diagnostic tools, security controls, and workflow configuration features. The solution is utilized by IT help desks, global enterprises, Business Process Outsourcers (BPOs), and Managed Service Providers (MSPs). It is designed to support…
$149
per month
Nutanix AHV
Score9 out of 10
N/A
Nutanix AHV is presented as a modern and secure virtualization platform that powers VMs and containers for applications and cloud-native workloads on-premises and in public clouds. Its tools and automated workflows simplify the day-to-day administration of VMs and containers.
N/A
Pricing
LogMeIn Rescue
Nutanix AHV
Editions & Modules
Remote Device Support
$149
per month per seat
Rescue Enterprise
Contact Us
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Offerings
Pricing Offerings
LogMeIn Rescue
Nutanix AHV
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Discount available for annual pricing. Contact sales for Enterprise pricing.
LogMeIn is extremely appopriate when you have to perform something remotely or mutltask and perform work from your location. It gives you the ability to almost be at the site and perform work. While LogMeIn is an excellent toolkit. It can not always save the day. Sometimes it is more efficient to be on site to perform hardware upgrades, multiple software upgrades, technology refresehes and or have someone send you their hardware for rescue and repair as it is too messed up to fix and or perform the tasks remotely. However if you win 60 percent of the time - it's still a great benefit
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I think Nutanix AOS is a great product and, I would recommend it to anyone. The only reason I did not give it a 10 out of 10 is because I don't do that for any product. Every product has room for improvement.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
By default it would be good to have clipboard sync enabled - disabled instead. So difficult when copying from my computer doesn’t work because of an agent sharing the connection and it will not let us copy information into the client’s computer.
Copying into excel is difficult. It will deselect things that you have highlighted when copying.
Would be nice to make the hierarchy easier when sharing files between clients and us.
Logging into certain environments can be challenging and require customers to be fairly techy to be able to understand how to get logged into client’s computers.
Sometimes login is pretty unstable on certain internet connections even though they are fine when they use team viewer with their IT.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Nutanix has a huge learning curve. We purchased the on-line training course when we moved to the platform and it was literally weeks of instruction. It was so extensive, in fact, that we ran out of time to complete it before the test.
Operations that cannot be done from the browser require running commands from a terminal emulator; perhaps owing to the newness of the platform, documentation is not robust. I highly recommend you buy the tech support.
Software updates are sometimes rushed to release. I've gotten to where I wait at least a few weeks after release before installing them, as I've run into significant issues with buggy software. Such installations have required time-consuming tech support calls to resolve.
While the promise of perpetual VM uptime is being fulfilled, the dashboard frequently reports issues that need to be resolved.
Because of significant hardware redundancy, the cost per byte of storage capacity is high.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Since we have not had anything other than a couple minor hiccups with LogMeIn Rescue and due to the overwhelming success we have had in implementing as well as utilizing LogMeIn Rescue, I cannot see any reason why would consider looking elsewhere. Overall, we have been highly satisfied with LogMeIn Rescue and have no intentions of making a switch.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We made a huge financial investment with this platform (four clusters, all-flash storage array), so we're in it for the long haul. Luckily it's a beast. I've had to use support more than any other platform I've administered, but the help has been very good. Nutanix continues to add features and innovations which increase the ROI
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Sometimes connecting with a PIN has a delay that confuses users. If there is a way to minimize the delay, that would be ideal. If the user's individual account does have administrator permissions, the user has to click on elevated prompts even if administrator credentials are on hand. Yes, except if the user's individual account does not have administrator permissions. I have never gotten the option to input the admin credentials and start as system server to work across hundreds of sessions. I absolutely dread using LogMeIn Rescue during this type of scenario and may even need to use an alternative temporarily. Frequently clashes with users' security software. Otherwise, I love the application.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Nutanix Prism Element and Prism Central are easy-to-use HTML5-based web consoles. The layout makes sense; you're only a few clicks away from getting to where you need to be. The AHV hypervisor is integrated into the platform for a fast and seamless experience. Rich data on VM metrics is also available.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Due to the cool DFS architecture, Nutanix has good read performance for loads. In general, everything works well. We only ran into problems with very specific workloads that did not allow multithreading. It is also worth noting that loads should be tuned according to best practices for best performance, which is not always an easy task.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have never had to access support because the software has always worked as expected. It is great to have a software vendor from whom we know we will have no issue with glitches or incompatibility. We do know, however, that if we did have an issue, we would have our issue resolved quickly.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Nutanix [AOS] is a leader in the HCI industry and it becomes evident after deploying the software. The solution runs effortlessly and can scale seamlessly. We ran the Nutanix solution on Lenovo Servers and since Lenovo has a close working relationship with Nutanix, you can procure the Nutanix software directly from Lenovo as part of your Lenovo HCI solution. The advantage of going this route is that the hardware has been tested and verified by Lenovo that it is thus certified for Nutanix. The support is then also directly with Lenovo for both hardware and software.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Teams is less secure and poses a higher risk of exposing tech Support and clients to additional sharing of info, i.e., face and personal email addresses; however, Teams is used when the client has a firewall that prevents rescue and no IT support nearby to bypass or enter the firewall password.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
We looked at both Simplivity and Cisco HyperFlex. Both are pretty good in their own right. Simplivity was very 'efficient' in the way they handled data, but we didn't like the idea of a propitiatory hardware card. Cisco's HyperFlex was our second choice, but we were so impressed with what Nutanix had done for us already, that we were already leaning toward that.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
For businesses with small to midsize IT staff, the ability to remotely control devices that are not on-site and occasionally out of state is extremely cost-effective.
The speedy response time of LogMeIn Rescue has been very helpful in resolving issues for IT staff.
The administrative process has been made more efficient by the ability to remotely log into servers.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Nutanix Beam helps enable enterprises to take control of their total cloud spend with automated cost governance policies. Beam provides unified visibility into public and private cloud spending, including clusters, VMs, and other services.
Lower administrative overhead, increased employee productivity, and costs savings.
Nutanix AHV is also generally free to use, which can benefit organizations with budget constraints.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
