LogMeIn Rescue is the only SOS signal you need for user support

When you have work-from-home employees and various work locations, LogMeIn Rescue is a game changer. We can't all be everywhere at once. When you have a sales office and a business office in different locations in the same city, remote assistance becomes a crucial and necessary tool. When you have work-from-home employees in different cities, remote assistance is the only way to address technical problems without having to fly out and deal with them in person.

Only one agent can use a login at a time; hence, if you log into a different workstation with your credentials, the agent is asked if they are taking over from the other session. This is a very secure way of keeping a "one login" use at a time. LogMeIn Rescue is a much more secure way of accessing our on-premise servers from all parts of the world.