Likelihood to Recommend Logz.io is an effective solution if your alerting needs are fairly straightforward and you don't need long-term retention of logs with easy access. If being able to maintain easy access to logs longer than this is necessary, another solution might be better. If you need a high degree of precision with alerting triggers and the ability to suppress alerts, you will need to combine Logz.io with an integration to get this or you might consider a different solution.
Read full review As a 3rd party endpoint, SolarWinds Papertrail did exactly what it needed to. My hesitation is on the technical aptitude of the colleague receiving the recommendation, as the overall level of command line skill/understanding would have to be high. Web applications are a great solution here, but MOST of them already provide some sort of logging output. The scenario would definitely be in the situation where logging wasn't readily available in the current solution space. IF something like SolarWinds Papertrail was needed, it's probably the de facto thing that I would recommend.
Read full review Pros Well documented and easy to set up. Their alerting mechanism is really great especially when it comes to application monitoring. Our data analysis in Kibana is made easy with the solution for Logz.io. The issue checking and fixing is escalated quickly and is reported in time. Read full review Free configuration on how Papertrail will alert you Easy to setup with your server/application Very intuitive and easy to use Fair pricing policy/plan Read full review Cons Its price can be very high, so you should have good control of it to avoid exaggerated figures. Some functions can be confusing. It has limits to create subaccounts, which is a big problem for large companies. Read full review The CLI was a bit clunky and required some Linux-y thought to get right (obviously more designed with scripting in mind) Tracking logs in real time (think something like `tail`) wasn't wildly intuitive Accessing/searching archives required a lot of CLI-style pulling/extracting/reg-exing Read full review Likelihood to Renew We are definitely going to continue using Papertrail. It's been a lifesaver.
Read full review Usability I initially struggled trying to ensure the correct data was returned in the Kibana search, but I found it overall easy to use. Some of the UI is not as seamless as I'd expect, like changing the environment completely resets your search criteria and filters, which is annoying since it's a common use case to search something in multiple environments
Read full review It's extremely easy to use. I and new colleagues have never had any issues configuring this tool or setting it up, it works almost out of the box with very simple instructions to follow to configure it to our own environment. I would highly recommend it on that ability alone.
Read full review Support Rating Their support team is the best in the world! They supported us in most of the critical times and helped to resolve the issue in real time. Also their email support is well maintained and never a mail is missed unanswered. Kudos to the support team of logz.io for maintaining professionalism.
Read full review I honestly have never had the need to use the support team, as we have not run into any issues so far. If we did however, judging from how the tool itself works, I don't doubt that the team would provide excellent support for any issues that we may possibly run into.
Read full review Alternatives Considered Logz.io is more affordable, less work to maintain, and has more features. It was an easy choice. After my last team had to manage their own ELK stack, this was a no brainer. It helps us be focused on our core competencies.
John Wessel Director Of Information Technology & Data Management
Read full review CloudWatch, by itself, is terrible at search. CloudWatch Insights works great and has powerful search capabilities, but it's more difficult to set up alerts. Also, because Insights charges per search, you have the potential to accumulate a large bill if you need to do many searches. I like that SolarWinds Papertrail has a known monthly cost.
Read full review Return on Investment Be capable to efficiently identify problems Efficiently investigate issues and find the root cause Be able to improve the logging of services and products Read full review SolarWinds Papertrail cost compared to the benefits it provides is a win. When the logs are flooded, and the monthly limits are reached, the failure to post new logs may be a significant drawback. The great search/filter capabilities is key for speedy and precise debugging of incidents that may happen during testing and operation. Read full review ScreenShots SolarWinds Papertrail Screenshots