What users are saying about
8 Ratings
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Logz.io

Logz.io is well suited for infrastructure management and application monitoring. Our major issue is with the application management and issue tracking which can be done easily in Logz.io. Also the DevOps analytics tool is well managed in terms of ease of use. Our team is now relying mainly on the data analytics and monitoring tool on the application and on the cloud to get work done.
EBIN ELIAS | TrustRadius Reviewer

SolarWinds Papertrail

It's really good to keep logs of your apps and is fairly easy to configure if you have your own web server. Default integration with Heroku is very useful if you are using Heroku. Probably less useful if using AWS, Azure, or Google Cloud. Would be good if there's any default integration with those major cloud providers.
Anonymous | TrustRadius Reviewer

Pros

Logz.io

  • Emits alerts inmediately if somenthing is out of the ordinary.
  • It performs high-speed monitoring automatically so it does not require configuration.
  • Does not require any maintenance.
  • It has a very simple interface.
  • It offers its users great scalability.
Hanna Bedoya | TrustRadius Reviewer

SolarWinds Papertrail

  • Helps us to check the application logs for debugging/production issues.
  • Alerts us to new application errors/exceptions, which helps us to fix issues at the earliest.
Anonymous | TrustRadius Reviewer

Cons

Logz.io

  • Continue to make search easier to use
John Wessel | TrustRadius Reviewer

SolarWinds Papertrail

  • We were not provided any "canned" searches to begin our evaluation with.
  • Other competing products have a set of "canned" searches to get you started quickly.
Scott McGee | TrustRadius Reviewer

Support Rating

Logz.io

Logz.io 9.0
Based on 1 answer
Their support team is the best in the world! They supported us in most of the critical times and helped to resolve the issue in real time. Also their email support is well maintained and never a mail is missed unanswered. Kudos to the support team of logz.io for maintaining professionalism.
EBIN ELIAS | TrustRadius Reviewer

SolarWinds Papertrail

No score
No answers yet
No answers on this topic

Alternatives Considered

Logz.io

It is more focused in its approach which makes it really good for aggregating and analyzing logs. It has been way more helpful than New Relic APM for us. Data dog is nice but has some different focuses as well.
Skyler Cain | TrustRadius Reviewer

SolarWinds Papertrail

We have used other services such as Coralogix before but love SolarWinds Papertrail for its ease of use and not-too-bloated features. This also makes our engineers and other staff use it more often.
Anonymous | TrustRadius Reviewer

Return on Investment

Logz.io

  • It helps us keep up with all the problems we may encounter.
  • Logz.io API helps a lot in debugging automation
  • We can use our set of tools to automatically look for common problems and monitor the current situation and in this way avoid our clients being alerted by some faults generated in the infrastructures of the applications.
Hanna Bedoya | TrustRadius Reviewer

SolarWinds Papertrail

  • SolarWinds Papertrail has become my log service, for my personal app servers. I use the free plan and if one day I need more, there are many plan options that I'm sure will fill my needs.
Anonymous | TrustRadius Reviewer

Screenshots

Logz.io

Pricing Details

Logz.io

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SolarWinds Papertrail

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Add comparison