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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Logz.io

    Score8.3 out of 10
    Small Businesses (1-50 employees)
    Logz.io in Boston offers their enterprise-grade log analytics application, oriented towards providing data security and eliminating the need for capacity management.

    $0.84

    per ingested GB 3 day of log retention

    SolarWinds Papertrail

    Score8.9 out of 10
    N/AAustin based SolarWinds acquired log management tool Papertrail in April, 2015.N/A
    Pricing
    Logz.ioSolarWinds Papertrail
    Editions & Modules
    Log Management - Community
    $0
    1 day of log retention.
    Log Management - Pro
    $.92
    per ingested GB. 7 days retention.
    Distributed Tracing - Pro
    $5
    Per million spans.
    Infrastructure Monitoring - Pro
    $12
    per month per 1000 time-series metrics.
    Log Management - Enterprise
    Custom
    Cloud SIEM - Enterprise
    from $1.49
    per ingested GB. Price includes Logz.io Log Management
    No answers on this topic
    Offerings
    Pricing Offerings
    Logz.ioSolarWinds Papertrail
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Logz.ioSolarWinds Papertrail
    Considered Both Products
    Logz.io
    No answer on this topic
    SolarWinds
    No answer on this topic
    Key User Insights
    Would buy again
    67%
    Would buy again
    4 Answers
    100%
    Would buy again
    13 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    92%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    100%
    Implementation went as expected
    13 Answers
    Best Alternatives
    Logz.ioSolarWinds Papertrail
    Small Businesses
    No answers on this topic
    Logstash
    Score8.6 out of 10
    Medium-sized Companies
    No answers on this topic
    SolarWinds Kiwi Syslog Server
    Score8.1 out of 10
    Enterprises
    NetBrain Technologies
    Score8.8 out of 10
    SolarWinds Loggly
    Score7.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Logz.ioSolarWinds Papertrail
    Likelihood to Recommend
    9.0
    (9 ratings)
    8.6
    (19 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    Usability
    9.0
    (4 ratings)
    9.1
    (1 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.1
    (2 ratings)
    9.1
    (1 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Logz.ioSolarWinds Papertrail
    Likelihood to Recommend
    Logz.io
    Logz.io is an effective solution if your alerting needs are fairly straightforward and you don't need long-term retention of logs with easy access. If being able to maintain easy access to logs longer than this is necessary, another solution might be better. If you need a high degree of precision with alerting triggers and the ability to suppress alerts, you will need to combine Logz.io with an integration to get this or you might consider a different solution.
    Incentivized
    Read full review
    SolarWinds
    As a 3rd party endpoint, SolarWinds Papertrail did exactly what it needed to. My hesitation is on the technical aptitude of the colleague receiving the recommendation, as the overall level of command line skill/understanding would have to be high. Web applications are a great solution here, but MOST of them already provide some sort of logging output. The scenario would definitely be in the situation where logging wasn't readily available in the current solution space. IF something like SolarWinds Papertrail was needed, it's probably the de facto thing that I would recommend.
    Incentivized
    Read full review
    Pros
    Logz.io
    • Well documented and easy to set up.
    • Their alerting mechanism is really great especially when it comes to application monitoring.
    • Our data analysis in Kibana is made easy with the solution for Logz.io.
    • The issue checking and fixing is escalated quickly and is reported in time.
    Incentivized
    Read full review
    SolarWinds
    • Free configuration on how Papertrail will alert you
    • Easy to setup with your server/application
    • Very intuitive and easy to use
    • Fair pricing policy/plan
    Incentivized
    Read full review
    Cons
    Logz.io
    • Its price can be very high, so you should have good control of it to avoid exaggerated figures.
    • Some functions can be confusing.
    • It has limits to create subaccounts, which is a big problem for large companies.
    Incentivized
    Read full review
    SolarWinds
    • The CLI was a bit clunky and required some Linux-y thought to get right (obviously more designed with scripting in mind)
    • Tracking logs in real time (think something like `tail`) wasn't wildly intuitive
    • Accessing/searching archives required a lot of CLI-style pulling/extracting/reg-exing
    Incentivized
    Read full review
    Likelihood to Renew
    Logz.io
    Really easy to use and ship the logs Good customer support Easy integration with the modules
    Incentivized
    Read full review
    SolarWinds
    We are definitely going to continue using Papertrail. It's been a lifesaver.
    Incentivized
    Read full review
    Usability
    Logz.io
    I initially struggled trying to ensure the correct data was returned in the Kibana search, but I found it overall easy to use. Some of the UI is not as seamless as I'd expect, like changing the environment completely resets your search criteria and filters, which is annoying since it's a common use case to search something in multiple environments
    Incentivized
    Read full review
    SolarWinds
    It's extremely easy to use. I and new colleagues have never had any issues configuring this tool or setting it up, it works almost out of the box with very simple instructions to follow to configure it to our own environment. I would highly recommend it on that ability alone.
    Incentivized
    Read full review
    Support Rating
    Logz.io
    Their support team is the best in the world! They supported us in most of the critical times and helped to resolve the issue in real time. Also their email support is well maintained and never a mail is missed unanswered. Kudos to the support team of logz.io for maintaining professionalism.
    Incentivized
    Read full review
    SolarWinds
    I honestly have never had the need to use the support team, as we have not run into any issues so far. If we did however, judging from how the tool itself works, I don't doubt that the team would provide excellent support for any issues that we may possibly run into.
    Incentivized
    Read full review
    Implementation Rating
    Logz.io
    Implementation of logzio is easy. Exporting the logs with filebeat agent is our main key source.
    Incentivized
    Read full review
    SolarWinds
    No answers on this topic
    Alternatives Considered
    Logz.io
    Logz.io is more affordable, less work to maintain, and has more features. It was an easy choice. After my last team had to manage their own ELK stack, this was a no brainer. It helps us be focused on our core competencies.
    Incentivized
    Read full review
    SolarWinds
    CloudWatch, by itself, is terrible at search. CloudWatch Insights works great and has powerful search capabilities, but it's more difficult to set up alerts. Also, because Insights charges per search, you have the potential to accumulate a large bill if you need to do many searches. I like that SolarWinds Papertrail has a known monthly cost.
    Incentivized
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    Return on Investment
    Logz.io
    • about the investment, this tool is helping in our day to day activities
    • easy to troubleshoot the errors
    • simple and powerful
    Incentivized
    Read full review
    SolarWinds
    • SolarWinds Papertrail cost compared to the benefits it provides is a win.
    • When the logs are flooded, and the monthly limits are reached, the failure to post new logs may be a significant drawback.
    • The great search/filter capabilities is key for speedy and precise debugging of incidents that may happen during testing and operation.
    Incentivized
    Read full review
    ScreenShots

    SolarWinds Papertrail Screenshots

    Product screenshotProduct screenshotProduct screenshot