Lola.com, from Lola Travel Company headquartered in Boston, is a travel management platform featuring employee travel points and other rewards, travel spend tracking and management, generate travel itineraries and receipts, and other features.
Feature-wise, Lola.com was not as robust as some of their competitors at the time we'd started with Lola, but they've made good progress in this sense to catch up with the other providers. Cost-wise, it was a no-brainer to give Lola.com a shot.
We tried Amex Global Business Travel before but that was not a good experience and it was hard to use. Everyone constantly complained about them and they charge a lot of fees. Lola.com is much much better.
I think the Customer Service with Lola.com is far superior and really what sets them a part from the other Travel Management services. And they listen to feedback and are always looking to continuously improve their product.
We didn't look into other services as Lola met our needs and our price point so we signed up without comparing it.
Verified User
Account Manager
Chose Lola.com
Lola has made booking significantly quicker and easier and allows me to continue to accrue points with the brands I frequent in my personal life. Tracking has been incredibly easy with the calendar integration
Lola.com is much easier to use in terms of UX. Very little Admin and/or user training is needed to get up and running with Lola.com -- which increases our ability to quickly scale the solution. However, I would say that Concur is able to do more inside the travel arena with the …
It's a simple, easy tool for an individual traveler. It does not have the breadth of features that Egencia has but it has the core things that matter. For management, it probably does not have the breadth of features for managing larger groups of travelers.
We haven't used or evaluated other travel management platforms because they always seemed geared towards larger, enterprise-level companies. For us, Lola.com was appealing because it seemed well suited to a company of our size, and we really loved the personal attention that is …