Lola.com

Lola.com is well-priced and definitely suited for any business, small to large, that may be in need of a cost-effective option for managing corporate travel. The site is still growing into its role, having gone from a personal travel outlet to an all-in-one corporate travel management solution, but the site has made great strides just within their first year and I fully expect to see great things in year 2.

Aside from a few minor hiccups here and there, excellent 24/7 support.

Lola.com is excellent for booking corporate travel and even allows employees to use pre-approved company payment methods to book flights.

Top-notch customer support. Helps out with any booking problems or flight issues such as cancellations or missed connections. They will even remind you about check-in's and offer to help do them.

I am a person of bigger size, so sometimes I have issues with travel. I can remember one instance where I needed to be at a certain location for a business meeting at a certain time. The airline wanted to remove me from the flight because it was oversold. I called Lola to see what they could do. The only seat available was first class. So not only did Lola book me the first class ticket, they did not even charge me for the upgrade. It is amazing to have a company who stands behind you and makes your travel experience better. They always make travel more comfortable and easier for sure.

They always go above and beyond. A++++ company and customer service is by far the best.

Lola is simple to use and anyone can use it across the company. We use Lola for booking flights to conferences and conventions. Our entire company uses Lola to book our flights to wherever our bi-annual company meetings are. I can't think of any travel use cases that Lola wouldn't provide a solution for.

Lola's customer support is super quick, helpful, and really top-notch! Whenever I've reached out, my questions were answered concisely and almost always right away, sometimes within 24 hours.

Lola is easy to use, and great for small to medium-sized businesses who have frequent travelers. Since each traveler can book their own flights and accommodations, we no longer have to worry about maintaining everyone's travel preferences and needs. The spending guidelines and reporting features allow us to have some control over our expenses.

Lola's customer support is fantastic. They have frequently contacted us when there are travel alerts, or anticipated flight cancellations to re-book us before it was too late. They are always helpful and pleasant and we have never had any issues.

I love it for our company, we have 37 people in the sales org and we do a lot of travel to events and customers. I think it works well in tech companies because it has a very self serve feel and is super easy to use. I do not know enough about who would not be a fit.

they have been very supportive. their chat function makes it really easy to get ahold of them. the sales process was flawless and i never felt like i was being sold. every interaction i have had with their employees has been successful. i would put them on a company to watch list, seems like they have big plans.

We are currently in the process of planning our company wide retreat in which we need at least 69 people to book their flights. While with that many people traveling at once, I do suspect I'll get some questions and have to assist some folks however by using Lola.com, the time I would have spent prior will be cut drastically. And I'll be able to see who is taking what flight and obtain departure and arrival information without much interruption to anyone's day. Prior to Lola.com this task would have been something truly daunting, but not this time!

Our CEO was doing a whirlwind of traveling. He traveled from Boston to DC and then would have to travel to Amsterdam. Upon arriving to DC he realized he forgot his passport. He got on with Lola.com and they completely saved the day. They got him on a flight back to Boston (they actually booked 2 just in case he missed the first one) so he could pick up his passport and then booked a different flight to Amsterdam. Talk about a stressful situation - but Lola.com took care of it all, really relieving a lot of stress from the situation. Their support is top notch.

Lola.com is great for a growing business and/or a busy professional. I was traveling to Boston and a snowstorm was coming in and Lola.com reached out and changed my flight all while I was in a meeting. It's so easy to use so when we onboard new staff it's just a simple account set-up for them and they are ready to go.

Lola.com has amazing customer support. They reach out proactively when they see potential flight delays and can help you resolve issues via chat.

Lola is great for all travel!

The live chat is phenomenal, fast and convenient in our fast paced world of sales

For a growing organization that needs to create an efficient and expense-controlled way to show their employees what travel options are available, this is a good fit. We've been able to create more clarity around budgeting, and give people more flexibility in travel options.

One of my coworkers was unable to see a flight he found outside of the platform that fit within our expense guidelines. However, after calling into Lola customer service he was able to get it booked.

It is extremely well-suited for scaling and unifying the travel booking process. The interface is easy to use and understand and can be used in any department or team in the company. I would like to see them build more integrated features so that Lola.com can link to my other business solutions.

The perfect solution for an individual business traveler who wants a one-stop-shop for booking for free and wants convenient 24/7 live agent support.

Lola.com is great for corporate finance execs and travel planners who want more insights into employee travel plans and costs. It is good for employees who travel IF they are using major airline carriers and staying at major hotel chains - not as great if you're flying an airline like Southwest. Having said this, Lola.com does have a very good live chat support that will manually book you on the carriers they don't support. It would just be great if that was already built in to the platform.