Lola.com - Definitely a plus for our business
Updated April 29, 2021
Lola.com - Definitely a plus for our business
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Lola.com
Our company began working with Lola.com back in January of 2019 when it was still fresh off having been acquired by AMEX GBT. While we've not rolled it out to everyone within our organization, at this point most of our frequent travelers are set up with Lola accounts and we've made it our de facto solution for corporate business travel support.
- Ease of use
- Competitive pricing
- Continual improvement of services, new and existing
- Modern workflows when securing travel arrangements
- Stellar customer support
- Room for existing features to grow and expand, especially on the administrative side
- Visually-speaking, the overall layout and color scheme used within the site, specifically when it comes to placement and contrast of key text info, has led to some confusion at times
- Need for more support of existing travel rewards accounts
- Positive - better tracking and transparency over travel costs and plans
- Positive - price-wise, Lola.com is among the most attractive options out there based on the current terms
- Positive - app-centric travel management that is geared towards travelers on the go
Feature-wise, Lola.com was not as robust as some of their competitors at the time we'd started with Lola, but they've made good progress in this sense to catch up with the other providers. Cost-wise, it was a no-brainer to give Lola.com a shot.
Do you think Lola.com delivers good value for the price?
Yes
Are you happy with Lola.com's feature set?
Yes
Did Lola.com live up to sales and marketing promises?
Yes
Did implementation of Lola.com go as expected?
Yes
Would you buy Lola.com again?
Yes