What users are saying about
16 Ratings
2 Ratings
16 Ratings
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Score 9.6 out of 100
2 Ratings
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Score 10 out of 100

Likelihood to Recommend

Lola.com

We are currently in the process of planning our company wide retreat in which we need at least 69 people to book their flights. While with that many people traveling at once, I do suspect I'll get some questions and have to assist some folks however by using Lola.com, the time I would have spent prior will be cut drastically. And I'll be able to see who is taking what flight and obtain departure and arrival information without much interruption to anyone's day. Prior to Lola.com this task would have been something truly daunting, but not this time!
Anonymous | TrustRadius Reviewer

WeTravel

I would highly recommend WeTravel to other fitness instructors and studio owners looking to help organize their retreat registration websites, information, and make payment processing simple and easy!
Kristin Khederian | TrustRadius Reviewer

Pros

Lola.com

  • Provides corporate leadership with great insights into employee travel costs BEFORE they hit corporate credit cards, thereby facilitating better budgeting, planning, and cash flow management
  • Offers employees who travel a single interface for booking travel
  • Provides employees who are traveling with concierge level service when booking and while on the road
  • The platform's live chat is fantastic!
Kathleen Slattery Booth | TrustRadius Reviewer

WeTravel

  • Customer Service is top notch and incredibly responsive to any tech issues or questions.
  • WeTravel is constantly improving their softwares’ functionality and adding new features for payment collection in multiple currencies, vendor payouts, registrant information collection, etc.
  • Their fees are only about 1% of your trip’s revenue, which is much less than Square or PayPal.
Kristin Khederian | TrustRadius Reviewer

Cons

Lola.com

  • Room for existing features to grow and expand, especially on the administrative side
  • Visually-speaking, the overall layout and color scheme used within the site, specifically when it comes to placement and contrast of key text info, has led to some confusion at times
  • Need for more support of existing travel rewards accounts
Mike Eisenberg | TrustRadius Reviewer

WeTravel

  • Refunds. I'd like to be able to refund any amount of the trip cost, not just payments in full. For example, someone puts down a $500 trip deposit. WeTravel only gives me the option to refund that $500 in full, not partially.
Kristin Khederian | TrustRadius Reviewer

Likelihood to Renew

Lola.com

Lola.com 9.1
Based on 1 answer
This is just my guess as I'm not involved in the decision aside from providing feedback on using Lola. I think, from what I've heard, that everyone likes Lola and we'll renew the usage. I say this because we're an all-remote company and this greatly solves the logistics of booking flights for everyone.
Christopher Ralph | TrustRadius Reviewer

WeTravel

No score
No answers yet
No answers on this topic

Usability

Lola.com

Lola.com 9.1
Based on 1 answer
Lola is simple and straight to the point in regards to usability. I didn't have to figure things out and felt that the interface was intuitive. I loved it.
Christopher Ralph | TrustRadius Reviewer

WeTravel

No score
No answers yet
No answers on this topic

Support Rating

Lola.com

Lola.com 9.1
Based on 10 answers
Lola's customer support is fantastic. They have frequently contacted us when there are travel alerts, or anticipated flight cancellations to re-book us before it was too late. They are always helpful and pleasant and we have never had any issues.
Anonymous | TrustRadius Reviewer

WeTravel

No score
No answers yet
No answers on this topic

Alternatives Considered

Lola.com

Lola.com is much easier to use in terms of UX. Very little Admin and/or user training is needed to get up and running with Lola.com -- which increases our ability to quickly scale the solution. However, I would say that Concur is able to do more inside the travel arena with the addition of expense tracking.
Scotty Hunt | TrustRadius Reviewer

WeTravel

WeTravel is far superior to PayPal. Their fees are much less, and they offer so much more than just payment processing. They are a huge asset in helping me manage all the retreats we run, organize information and room availability, and process payments
Kristin Khederian | TrustRadius Reviewer

Return on Investment

Lola.com

  • They have made travel cheaper, so that is a direct reflection to our customers and to us.
  • Customer Service just makes the stress of travel on our employees not so bad. Knowing we have someone to stand behind us while we travel goes a long way
Chad Boivin | TrustRadius Reviewer

WeTravel

  • Since their fees are minimal (about 1%), we've been able to save money vs. if we went with other payment processers like PayPal or Square.
Kristin Khederian | TrustRadius Reviewer

Screenshots

Pricing Details

Lola.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WeTravel

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

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