LoyaltyLion vs. Open Loyalty

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
LoyaltyLion
Score 2.0 out of 10
N/A
LoyaltyLion is a Customer Loyalty Program platform designed to manage incentive and reward systems for Ecommerce brands. The solution aggregates customer data to facilitate unified profiles and drive retention through customized engagement strategies. Key Capabilities Program Customization: The platform enables merchants to develop loyalty programs that align with specific brand identity and customer behavior goals. Platform Integrations:…
$199
per month
Open Loyalty
Score 10.0 out of 10
N/A
Open Loyalty is an API-first engine for introducing gamified loyalty programs at scale to increase profit margin and Customer Lifetime Value.N/A
Pricing
LoyaltyLionOpen Loyalty
Editions & Modules
Small Business
$199.00
per month
Advanced
Custom
up to 4000 monthly orders
No answers on this topic
Offerings
Pricing Offerings
LoyaltyLionOpen Loyalty
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsLoyaltyLion also works with Enterprise ecommerce retailers - please contact our team for more information on pricing.
More Pricing Information
Community Pulse
LoyaltyLionOpen Loyalty
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LoyaltyLionOpen Loyalty
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User Ratings
LoyaltyLionOpen Loyalty
Likelihood to Recommend
2.0
(2 ratings)
10.0
(1 ratings)
User Testimonials
LoyaltyLionOpen Loyalty
Likelihood to Recommend
LoyaltyLion
If you have a Shopify website for your business, LoyaltyLion is a no-brainer due to its seamless integration which means it will fit like a glove into your CRM strategy. However, for any other backend e-commerce website, you need to look elsewhere since integration is not possible especially if you are looking at a retail strategy too where your POS system needs to be integrated into your website.
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Open Loyalty
The scenario where Open Loyalty is better suited is with a customer that has one and only one e-commerce site or equivalent. Many customers think it would be easy to customize Open Loyalty for multiple companies, using only one installation. This is difficult to Open Loyalty since different companies will have different rules, levels of rewards, etc, and that's not easily configured on Open Loyalty. So, the price of OpenLoyalty for third-world countries is a little steep, making its acquisition possible only to large companies.
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Pros
LoyaltyLion
  • In my opinion, it ties you into long contracts to suit their own needs
  • In my opinion, provides basic customer support to save them money
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Open Loyalty
  • Has a powerful API that makes it easy to integrate points, actions and rewards on any software
  • Has a lot of experience in the loyalty realm, so every nuance and the special case is already thought of
  • Allows for the implementation of loyalty programs for a number of scenarios: for consumers, employees, students, etc
  • Has a well-proven solution for any POS solution out there!
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Cons
LoyaltyLion
  • Integration only with shopify
  • UI could be better
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Open Loyalty
  • Many customers expect Open Loyalty to have an e-commerce interface. Maybe they could build a barebones interface to satisfy the rare customer that still doesn't have a CRM o ERP or equivalent in place
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Alternatives Considered
LoyaltyLion
In my opinion, Smile eats LoyaltyLion for breakfast, it was not on BigCommerce however so in my opinion could not use it
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Open Loyalty
Open Loyalty is way more powerful than Tango Card. Zoho CRM doesn't really stack up against OL, since it's too generic. The area where we think Open Loyalty would beat other products is scalability and customization. Open Loyalty has been tried on really large customers and the database never felt sluggish nor the web interface or the web services.
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Return on Investment
LoyaltyLion
  • It has improved my sales considerably since customers are more willing to buy from me instead of marketplaces
  • We have seen a higher returning customer rate since using Loyalty points.
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Open Loyalty
  • My company implements OpenLoyalty, but we've seen a positive ROI for our customers, since everybody and their uncles are implementing loyalty / rewards programs in LATAM
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ScreenShots

LoyaltyLion Screenshots

Screenshot of Reach loyalty program members wherever they are shopping - on desktop or mobile devicesScreenshot of Use data and insights from your loyalty program to show customers that you value and understand their individual buying behaviours

Open Loyalty Screenshots

Screenshot of a dashboard view of a loyalty campaign memberScreenshot of the loyalty campaign management interfaceScreenshot of a view of the Open Loyalty dashboard