Luigi’s Box solutions understand customer behavior, and use data to provide better search results, recommend relevant products, and enhance the shopping experience to boost your e-commerce conversion rates and average order values. Search and Autocomplete Recommender Product Listing Shopping Assistant Conversational Agent Analytics
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Verizon Cloud Portfolio
Score7 out of 10
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The Verizon Cloud is a cloud storage solution, integrating technologies from CloudSwitch (acquired in 2011).
Luigi's Box is the perfect solution for sales platforms that have search engine problems on their site. Luigi's Box allows you to go to the next level and enable customers to find what they are looking for. With additional options to recommend and indicate substitutes and add-on products, it can work great as a sales-boosting element.
I think this service works very well for me, but I have been a Verizon customer for almost 15 years. If you are someone who hops carriers it may not be the best fit. I also like that you can easily use it with all of your employees regardless if they prefer Android or Apple phones. (Whereas using Apple's or Google's services may not work seamlessly for all phones.) I think it still has room for improvement, and sometimes I worry about the longevity of utilization due to the nature of cell phone carriers constantly changing prices, plans, and every option under the sun to make a buck that we could be very screwed in the future if Verizon does something stupid (because historically, they all have)
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Recognising synonyms and mis-spellings to still show our customers accurate and relevant search results.
Great analytics section showing trending searches and non-converting searches, aiding in future product development and our priorities for what products we want to show the customer.
The boost function which allows us to prioritise showing customers certain products over others, which improves conversions.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The home screen shows a little bit of everything, but being a control freak, I would like to be able to customize it. (Granted, it would most likely have most of the same elements, but, for example, I don't need photos scrolling across the top. I'd rather have buttons like quick links to jump directly to what I want or to see a further bird's eye view of the content.
I like receiving notifications that a back-up is complete, but I would like to be able to set what other notifications are and aren't allowed to push to my phone.
I have set Verizon Cloud to back up on wifi OR using the data network. But if you are using wifi while doing a content restore and you lose that connection, either by leaving the building or the local wifi dropping out momentarily, the entire content restore will stop and need to be restarted. This can be very frustrating.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
As I mentioned in the previous points, Luigis Box helped us to improve the overall services for our customers, whether in the area of product search, optimization of various processes, improvement of service quality, etc. Within our company, all of us who work with him are really satisfied with him. If we were to recommend the tool we use to other companies, Luigi's Box would be a clear choice for us :)
The price is a lot better than Clerk, and the speed of integration is much simpler. Our IT team had so many issues intergating Clerk and the price kept on increasing. Whereas with Luigi's Box it was the exact opposite. Price is good for the system you receive and the integration is easy.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
All of the others provide more free storage. Verizon should out best or at least equal the best when you are already a Verizon data subscriber. It seems that by not doing this that they want to "nickle-and-dime" their already loyal customer base
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Thus far is has been a positive experience, and has saved a lot of man hours of both employees who replaced their phones to the IT department trying to help them put everything back no longer needs to go through a lengthy process.
The cost of this option is a bit higher than I'd like. I think Verizon is a little too proud of a product that every company is now starting to offer.
There is a free version with limited space, so at least trying it out to see how it will fit with your needs isn't much of a risk.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
