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LuxSci vs. Microsoft Exchange vs. Symantec Messaging Gateway

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    LuxSci

    Score6 out of 10
    N/AMassachusetts based Lux Scientiae (LuxSci) offers their platform as a HIPAA compliant hosted email messaging service.N/A

    Microsoft Exchange

    Score8.6 out of 10
    N/AMicrosoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).N/A

    Symantec Messaging Gateway

    Score8 out of 10
    N/ASymantec offers their platform, the Symantec Messaging Gateway, as a secure email gateway.N/A
    Pricing
    LuxSciMicrosoft ExchangeSymantec Messaging Gateway
    Editions & Modules
    No answers on this topic
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    LuxSciMicrosoft ExchangeSymantec Messaging Gateway
    Free Trial
    NoNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    LuxSciMicrosoft ExchangeSymantec Messaging Gateway
    Considered Multiple Products
    Lux Scientiae (LuxSci)
    No answer on this topic
    Microsoft
    No answer on this topic
    Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    94%
    Would buy again
    65 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    97%
    Delivers good value for the price
    63 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    99%
    Happy with the feature set
    68 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    46 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    52 Answers
    No answers on this topic
    Features
    LuxSciMicrosoft ExchangeSymantec Messaging Gateway
    Secure Email Gateway
    Comparison of Secure Email Gateway features of LuxSci and Microsoft Exchange and Symantec Messaging Gateway
    Feature
    LuxSci
    -
    Ratings
    Microsoft Exchange
    7.3
    84 Ratings
    14% below category average
    Symantec Messaging Gateway
    -
    Ratings
    Anti-malware00 Ratings6.567 Ratings00 Ratings
    Customizability00 Ratings8.079 Ratings00 Ratings
    Data Loss Protection00 Ratings8.368 Ratings00 Ratings
    Threat Detection00 Ratings6.566 Ratings00 Ratings
    Sandboxing00 Ratings7.444 Ratings00 Ratings
    End-to-End Encryption00 Ratings6.767 Ratings00 Ratings
    Management Tools00 Ratings8.080 Ratings00 Ratings
    Best Alternatives
    LuxSciMicrosoft ExchangeSymantec Messaging Gateway
    Small Businesses
    Sophos Email
    Score9.1 out of 10
    Sophos Email
    Score9.1 out of 10
    Sophos Email
    Score9.1 out of 10
    Medium-sized Companies
    Sophos Email
    Score9.1 out of 10
    Sophos Email
    Score9.1 out of 10
    Sophos Email
    Score9.1 out of 10
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    OpenText Core Email Threat Protection
    Score7.5 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    LuxSciMicrosoft ExchangeSymantec Messaging Gateway
    Likelihood to Recommend
    6.0
    (1 ratings)
    9.0
    (102 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    8.5
    (6 ratings)
    -
    (0 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    9.9
    (12 ratings)
    -
    (0 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    LuxSciMicrosoft ExchangeSymantec Messaging Gateway
    Likelihood to Recommend
    Lux Scientiae (LuxSci)
    Apparently secure website hosting and email. Perhaps could have some better background on common website features.
    Read full review
    Microsoft
    Creating and receiving emails is simple. Managing contacts is a nice feature, especially connecting to Active Directory. Calendar management is also helpful and sharing access to others' calendars for scheduling meetings is useful. And reserving resources such as rooms or equipment is also useful. Personal and shared mailboxes are good features, as well. Tasks are a little lacking, but other than that, the features are thorough.
    Incentivized
    Read full review
    Broadcom
    It is very well suited for an organization that wants to protect inbound email and use just one product. It may be less appropriate for an organization that is small or has a limited IT support staff.
    Incentivized
    Read full review
    Pros
    Lux Scientiae (LuxSci)
    • Security for email.
    • Some email spam protection.
    • Security for websites.
    Read full review
    Microsoft
    • As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization.
    • The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events.
    • Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals.
    • Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful.
    Incentivized
    Read full review
    Broadcom
    • Prevents SPAM attacks.
    • Filters email based on content.
    • Blocks phishing links.
    • Blocks ransomware links/attacks.
    Incentivized
    Read full review
    Cons
    Lux Scientiae (LuxSci)
    • Unable to provide email script for their servers.
    • Email filtering sometimes false negatives.
    • Sometimes difficulty with tech support.
    • Development requests pending for 2 years now.
    Read full review
    Microsoft
    • The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organization’s hardware, any disaster may lead to the loss of email and servers.
    • Losing data might affect business continuity and rebuilding it can be costly.
    • Security remains a major concern.
    • Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats.
    • Hardware and license costs are high.
    Incentivized
    Read full review
    Broadcom
    • The web interface can be difficult at times.
    Incentivized
    Read full review
    Likelihood to Renew
    Lux Scientiae (LuxSci)
    No answers on this topic
    Microsoft
    Email and calendars in a business setting are requirements. And Microsoft continues to be the standard of business applications. Microsoft 365 makes Microsoft Exchange easy to use. Everything is in the cloud. Let Microsoft take care of the hardware, the software, and the security. You just enable your business users with the functionality they need.
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Usability
    Lux Scientiae (LuxSci)
    No answers on this topic
    Microsoft
    Microsoft Exchange has come a long way over the years and has nowhere near the technical overhead required for support as it did back in 2003/2007 and prior. The integrations with Teams, Defender, Sharepoint, Copilot and many other products make it a solid and well-rounded tool used for many day-to-day tasks.
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Reliability and Availability
    Lux Scientiae (LuxSci)
    No answers on this topic
    Microsoft
    Exchange is setup with multiple servers behind load balancers to provide high availability.
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Performance
    Lux Scientiae (LuxSci)
    No answers on this topic
    Microsoft
    I would say it's the best email product I've experienced.
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Support Rating
    Lux Scientiae (LuxSci)
    No answers on this topic
    Microsoft
    We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Implementation Rating
    Lux Scientiae (LuxSci)
    No answers on this topic
    Microsoft
    Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Alternatives Considered
    Lux Scientiae (LuxSci)
    No answers on this topic
    Microsoft
    Microsoft Exchange Product The best cloud-based enterprise-grade archiving platform with a host of features that enable files to be securely archived and retrieved with advanced search options. This tool is very easy to use and has a User-friendly interface. It is a highly reliable platform that allows all employees to automatically store their data without any limitations. It offers a cost-effective solution with customized policy management. We are happy that the customer support team is always fast and concerned, and the product's uninterrupted service experience. It is very good that it stores data in real-time without losing it, even in the event of a disaster. The cost-effective solution and integration with other tools are seamless.
    Incentivized
    Read full review
    Broadcom
    Without mentioning some of the other products by name, I can tell you that Symantec Messaging Gateway is one of the best.
    Incentivized
    Read full review
    Scalability
    Lux Scientiae (LuxSci)
    No answers on this topic
    Microsoft
    The only time Exchange has failed us is when we did something to cause the failure.
    Incentivized
    Read full review
    Broadcom
    No answers on this topic
    Return on Investment
    Lux Scientiae (LuxSci)
    • Cost-effective. I manage (poorly) multiple websites myself & with the help of Luxsci tech support.
    • Generally, things work.
    • I wish they had more info on what I think are common issues with websites or email.
    Read full review
    Microsoft
    • It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor.
    • Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful.
    Incentivized
    Read full review
    Broadcom
    • It would be difficult to determine the exact ROI Symantec Messaging Gateway had on your overall business. However, I can assure you the downtime suffered due to inbound email threats has been reduced to nearly zero in our environment. If IT isn't chasing down ransomware/phishing issues and users aren't staring at a quarantined PC, life is good.
    • There are no negative impacts on ROI that I can think of.
    Incentivized
    Read full review
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