What users are saying about
2 Ratings
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Top Rated
167 Ratings
2 Ratings
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Score 6 out of 100

Proofpoint Email Protection

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Top Rated
167 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

LuxSci

Apparently secure website hosting and email. Perhaps could have some better background on common website features.
John Krawczyk | TrustRadius Reviewer

Proofpoint Email Protection

Well suited:Proofpoint does a pretty good job at protecting us from spam emails. I was able to block a lot of emails coming from SendGrid by blocking SendGrid emails with a custom spam filter. However, SendGrid has a lot of legit emails too so I was able to create another rule to allow those emails from certain people, then block the rest. That way business need was met but spam emails are blocked. Less AppropriateIf you are trying to monitor internal to internal emails Proofpoint is probably a little over featured for that.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

LuxSci
Proofpoint Email Protection
8.1
Anti-malware
LuxSci
Proofpoint Email Protection
9.1
Cusomizability
LuxSci
Proofpoint Email Protection
8.8
Data Loss Protection
LuxSci
Proofpoint Email Protection
7.1
Threat Detection
LuxSci
Proofpoint Email Protection
8.8
Sandboxing
LuxSci
Proofpoint Email Protection
7.5
End-to-End Encryption
LuxSci
Proofpoint Email Protection
7.7
Management Tools
LuxSci
Proofpoint Email Protection
7.8

Pros

LuxSci

  • Security for email.
  • Some email spam protection.
  • Security for websites.
John Krawczyk | TrustRadius Reviewer

Proofpoint Email Protection

  • Spam - catches these emails before hitting the inbox.
  • Daily digest - provides users with a list of the emails that were blocked and allows them to choose to release them if they are legitimate emails.
  • Ensures that emails coming into our organization is safe for our users and verifies the email is coming from stated senders email server.
Laurie Keith | TrustRadius Reviewer

Cons

LuxSci

  • Unable to provide email script for their servers.
  • Email filtering sometimes false negatives.
  • Sometimes difficulty with tech support.
  • Development requests pending for 2 years now.
John Krawczyk | TrustRadius Reviewer

Proofpoint Email Protection

  • The pricing is high and there are many licenses for things I feel should be part of other products.
  • The UI is slightly dated and has a lot of room for improvement.
  • The separate products should have one pane of glass for administration. Currently, if you own several of the products it feels quite disjointed when using them.
Fraser Clark | TrustRadius Reviewer

Usability

LuxSci

No score
No answers yet
No answers on this topic

Proofpoint Email Protection

Proofpoint Email Protection 7.3
Based on 1 answer
I enjoy the level of detail we are able to achieve with ProofPoint Email Protection. However, the interface of the site could be made more user friendly. Searching and ease of organizing rules would be beneficial.
Nicole Dohrman | TrustRadius Reviewer

Reliability and Availability

LuxSci

No score
No answers yet
No answers on this topic

Proofpoint Email Protection

Proofpoint Email Protection 9.1
Based on 1 answer
There were no appliance errors or unplanned outages during five years of operation.
Frank Haarmann | TrustRadius Reviewer

Performance

LuxSci

No score
No answers yet
No answers on this topic

Proofpoint Email Protection

Proofpoint Email Protection 8.2
Based on 1 answer
Most important thing is the performance of processing mails. Even in a complex environment the system keeps performing on a very high Level.
Frank Haarmann | TrustRadius Reviewer

Support Rating

LuxSci

No score
No answers yet
No answers on this topic

Proofpoint Email Protection

Proofpoint Email Protection 7.7
Based on 4 answers
We use ProofPoint support quite often to fix issues and assist with setting up features and rules. Each time we have created a ticket, they have been very helpful and respectful. Each ticket has been treated with the appropriate SLA time and attention. We also enjoy the regular check-ins from the engineers when tickets are open but we get busy with other tasks.
Nicole Dohrman | TrustRadius Reviewer

Alternatives Considered

LuxSci

No answers on this topic

Proofpoint Email Protection

Proofpoint was able to match or beat every feature of all competitors and used our own real data to prove their effectiveness. We placed ProofPoint behind our existing email gateway to detect what they were missing, and we were shocked. Our old vendor was allowing live viruses, malware, phishing, spam, and all other unwanted mail through. Proofpoint was able to detect these—even with the disadvantage of being the second in line for mail flow. That's what truly sold me on the product.
Rich Curtis | TrustRadius Reviewer

Scalability

LuxSci

No score
No answers yet
No answers on this topic

Proofpoint Email Protection

Proofpoint Email Protection 8.2
Based on 1 answer
You can add a lot of agents to your environment if you need them. And you can operate hardware appliances and virtual appliances in the same cluster.
Frank Haarmann | TrustRadius Reviewer

Return on Investment

LuxSci

  • Cost-effective. I manage (poorly) multiple websites myself & with the help of Luxsci tech support.
  • Generally, things work.
  • I wish they had more info on what I think are common issues with websites or email.
John Krawczyk | TrustRadius Reviewer

Proofpoint Email Protection

  • Having easy-to-reach backups of all employee emails has made Proofpoint worth it by itself. That plus the countless times that spam/malicious emails did not make it through to the intended person that could have potentially cost the organization a lot of money.
Anonymous | TrustRadius Reviewer

Pricing Details

LuxSci

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Proofpoint Email Protection

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

LuxSci
6.0
Proofpoint Email Protection
8.6

Usability

LuxSci
Proofpoint Email Protection
7.3

Reliability and Availability

LuxSci
Proofpoint Email Protection
9.1

Performance

LuxSci
Proofpoint Email Protection
8.2

Support Rating

LuxSci
Proofpoint Email Protection
7.7

Scalability

LuxSci
Proofpoint Email Protection
8.2

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