TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Lytics

    Score8 out of 10
    N/ALytics is a customer data platform (CDP) from the company of the same name in Portland.N/A

    UserReplay (discontinued)

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    UserReplay was a usability testing tool for websites, web forms, and web applications. It has been discontinued.N/A
    Pricing
    LyticsUserReplay (discontinued)
    Editions & Modules
    Starter
    Free
    Professional
    Contact Sales
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    LyticsUserReplay (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Best Alternatives
    LyticsUserReplay (discontinued)
    Small Businesses
    Twilio Segment
    Score8.4 out of 10
    Smartlook
    Score8.8 out of 10
    Medium-sized Companies
    Treasure AI
    Score9 out of 10
    Crazy Egg
    Score7.9 out of 10
    Enterprises
    Treasure AI
    Score9 out of 10
    Crazy Egg
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    LyticsUserReplay (discontinued)
    Likelihood to Recommend
    8.6
    (4 ratings)
    9.0
    (1 ratings)
    User Testimonials
    LyticsUserReplay (discontinued)
    Likelihood to Recommend
    Lytics
    Not a unified audience database but for segmenting for programmatic advertising [Lytics is] excellent[.] It is an identity / email driven database[.] Does not combine users into one master record[.] Excellent built-in scoring mechanisms which I use regularly to isolate most engaged users[.]
    Incentivized
    Read full review
    Discontinued Products
    Great for online businesses who are well established and want to refine their UX/site performance.
    Incentivized
    Read full review
    Pros
    Lytics
    • Analytics: it's easy to obtain and understand.
    • Usability: the database is intuitive and easy to learn.
    • Targeting: you can easily reach your target audience.
    Incentivized
    Read full review
    Discontinued Products
    • Identifying an issue and quickly understanding what the financial impact is
    • Seeing how users use and interact with your site, by device
    • Reporting on custom events
    • Quickly finding a session and replaying it, to watch it back.
    Incentivized
    Read full review
    Cons
    Lytics
    • Uptime.
    • Monitoring
    • Relational-table-like functionality
    Incentivized
    Read full review
    Discontinued Products
    • Having confidence in the reports/numbers it pulls
    • No function to email out weekly/monthly reports.
    • Insights are sometimes difficult to extract
    Incentivized
    Read full review
    Alternatives Considered
    Lytics
    We evaluated 5-8 CDP's and picked Lytics[.]
    Incentivized
    Read full review
    Discontinued Products
    Very well, a similar but different system
    Incentivized
    Read full review
    Return on Investment
    Lytics
    • Positive: Customers are retained through another outlet.
    • Positive ROI: we've made a lot of money using the program.
    • Positive: We're using Lytics targeting with email integrations to reach specific subscribers in ways we never thought possible.
    Incentivized
    Read full review
    Discontinued Products
    • Confirmed our low basket abandonment
    Incentivized
    Read full review
    ScreenShots

    Lytics Screenshots

    Screenshot of Audience DiscoveryScreenshot of Profile SummaryScreenshot of Orchestration

    UserReplay (discontinued) Screenshots

    Screenshot of The real-time dashboard provides a single view where you can get instant visibility of alarming trends. In addition, UserReplay will send you email alerts when KPIs fall outside of their normal range.Screenshot of When conversion issues are discovered, the next question will be “what is the impact of this issue on our business?” UserReplay’s unique monetization analysis provides immediate insight into the real financial impact of issues and allows easy prioritization of resolutions.