Lytics vs. UserReplay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lytics
Score 8.0 out of 10
N/A
Lytics is a customer data platform (CDP) from the company of the same name in Portland.N/A
UserReplay
Score 8.0 out of 10
Enterprise companies (1,001+ employees)
UserReplay, from UK-headquartered software company User Replay with offices in France and the US, offers a customer experience management tool dedicated to usability testing of websites, web forms, and web applications.N/A
Pricing
LyticsUserReplay
Editions & Modules
Starter
Free
Professional
Contact Sales
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
LyticsUserReplay
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Best Alternatives
LyticsUserReplay
Small Businesses
Klaviyo
Klaviyo
Score 8.9 out of 10
Smartlook
Smartlook
Score 8.3 out of 10
Medium-sized Companies
Klaviyo
Klaviyo
Score 8.9 out of 10
Siteimprove
Siteimprove
Score 9.2 out of 10
Enterprises
Bloomreach Composable Personalization Cloud
Bloomreach Composable Personalization Cloud
Score 8.7 out of 10
Contentsquare
Contentsquare
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
LyticsUserReplay
Likelihood to Recommend
8.6
(4 ratings)
9.0
(1 ratings)
User Testimonials
LyticsUserReplay
Likelihood to Recommend
Lytics
Not a unified audience database but for segmenting for programmatic advertising [Lytics is] excellent[.] It is an identity / email driven database[.] Does not combine users into one master record[.] Excellent built-in scoring mechanisms which I use regularly to isolate most engaged users[.]
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UserReplay
Great for online businesses who are well established and want to refine their UX/site performance.
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Pros
Lytics
  • Analytics: it's easy to obtain and understand.
  • Usability: the database is intuitive and easy to learn.
  • Targeting: you can easily reach your target audience.
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UserReplay
  • Identifying an issue and quickly understanding what the financial impact is
  • Seeing how users use and interact with your site, by device
  • Reporting on custom events
  • Quickly finding a session and replaying it, to watch it back.
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Cons
Lytics
  • Uptime.
  • Monitoring
  • Relational-table-like functionality
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UserReplay
  • Having confidence in the reports/numbers it pulls
  • No function to email out weekly/monthly reports.
  • Insights are sometimes difficult to extract
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Alternatives Considered
Lytics
We evaluated 5-8 CDP's and picked Lytics[.]
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UserReplay
Very well, a similar but different system
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Return on Investment
Lytics
  • Positive: Customers are retained through another outlet.
  • Positive ROI: we've made a lot of money using the program.
  • Positive: We're using Lytics targeting with email integrations to reach specific subscribers in ways we never thought possible.
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UserReplay
  • Confirmed our low basket abandonment
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ScreenShots

Lytics Screenshots

Screenshot of Audience DiscoveryScreenshot of Profile SummaryScreenshot of Orchestration

UserReplay Screenshots

Screenshot of The real-time dashboard provides a single view where you can get instant visibility of alarming trends. In addition, UserReplay will send you email alerts when KPIs fall outside of their normal range.Screenshot of When conversion issues are discovered, the next question will be “what is the impact of this issue on our business?” UserReplay’s unique monetization analysis provides immediate insight into the real financial impact of issues and allows easy prioritization of resolutions.