Macola vs. Microsoft Dynamics 365

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Macola
Score 4.4 out of 10
N/A
ECI Software Solutions offers Macola (now edition Macola 10), an enterprise resource planning (ERP) for small manufacturers emphasizing business process management and accounting.N/A
Microsoft Dynamics 365
Score 7.8 out of 10
N/A
Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.
$44
per month
Pricing
MacolaMicrosoft Dynamics 365
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MacolaMicrosoft Dynamics 365
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
MacolaMicrosoft Dynamics 365
Top Pros
Top Cons
Features
MacolaMicrosoft Dynamics 365
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Macola
9.0
1 Ratings
22% above category average
Microsoft Dynamics 365
-
Ratings
Pay calculation9.01 Ratings00 Ratings
Benefit plan administration9.01 Ratings00 Ratings
Direct deposit files9.01 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Macola
7.0
2 Ratings
4% below category average
Microsoft Dynamics 365
7.9
66 Ratings
4% above category average
API for custom integration7.02 Ratings7.051 Ratings
Plug-ins7.02 Ratings00 Ratings
Custom fields00 Ratings8.465 Ratings
Custom objects00 Ratings7.960 Ratings
Scripting environment00 Ratings8.447 Ratings
Security
Comparison of Security features of Product A and Product B
Macola
9.5
2 Ratings
15% above category average
Microsoft Dynamics 365
8.0
61 Ratings
4% below category average
Single sign-on capability10.02 Ratings8.455 Ratings
Role-based user permissions9.02 Ratings7.756 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Macola
8.3
2 Ratings
17% above category average
Microsoft Dynamics 365
-
Ratings
Dashboards10.02 Ratings00 Ratings
Standard reports8.02 Ratings00 Ratings
Custom reports7.02 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Macola
8.8
2 Ratings
14% above category average
Microsoft Dynamics 365
-
Ratings
Accounts payable8.02 Ratings00 Ratings
Accounts receivable9.02 Ratings00 Ratings
Global Financial Support8.01 Ratings00 Ratings
Primary and Secondary Ledgers10.02 Ratings00 Ratings
Journals and Reconciliations8.02 Ratings00 Ratings
Configurable Accounting10.02 Ratings00 Ratings
Standardized Processes10.02 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Macola
8.7
2 Ratings
10% above category average
Microsoft Dynamics 365
-
Ratings
Inventory tracking10.02 Ratings00 Ratings
Automatic reordering8.01 Ratings00 Ratings
Location management9.02 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Macola
8.6
2 Ratings
10% above category average
Microsoft Dynamics 365
-
Ratings
Pricing9.01 Ratings00 Ratings
Order entry9.02 Ratings00 Ratings
Credit card processing7.92 Ratings00 Ratings
Cost of goods sold9.02 Ratings00 Ratings
Order Orchestration9.01 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Macola
8.7
2 Ratings
16% above category average
Microsoft Dynamics 365
-
Ratings
Billing Management9.02 Ratings00 Ratings
Cash and Asset Management8.02 Ratings00 Ratings
Travel & Expense Management8.01 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting9.01 Ratings00 Ratings
Period Close10.01 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Macola
8.3
1 Ratings
9% above category average
Microsoft Dynamics 365
-
Ratings
Budgeting and Forecasting9.01 Ratings00 Ratings
Project Costing8.01 Ratings00 Ratings
Cost Capture8.01 Ratings00 Ratings
Capital Project Management8.01 Ratings00 Ratings
Customer Contract Compliance9.01 Ratings00 Ratings
Project Revenue Recognition8.01 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Macola
8.8
1 Ratings
15% above category average
Microsoft Dynamics 365
-
Ratings
Award Lifecycle Management8.01 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Macola
8.0
1 Ratings
14% above category average
Microsoft Dynamics 365
-
Ratings
Bids Analyzed and Compared7.01 Ratings00 Ratings
Supplier Management9.01 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Macola
9.0
2 Ratings
27% above category average
Microsoft Dynamics 365
-
Ratings
Fulfillment Management9.01 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Macola
8.3
2 Ratings
9% above category average
Microsoft Dynamics 365
-
Ratings
Work Execution8.01 Ratings00 Ratings
Manufacturing Costs8.02 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Macola
8.0
2 Ratings
8% above category average
Microsoft Dynamics 365
-
Ratings
Inventory Planning8.02 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Macola
-
Ratings
Microsoft Dynamics 365
8.0
69 Ratings
4% above category average
Customer data management / contact management00 Ratings8.668 Ratings
Workflow management00 Ratings7.266 Ratings
Territory management00 Ratings8.250 Ratings
Opportunity management00 Ratings8.462 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings7.865 Ratings
Contract management00 Ratings8.451 Ratings
Quote & order management00 Ratings8.447 Ratings
Interaction tracking00 Ratings7.259 Ratings
Channel / partner relationship management00 Ratings7.750 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Macola
-
Ratings
Microsoft Dynamics 365
6.9
54 Ratings
8% below category average
Case management00 Ratings7.850 Ratings
Call center management00 Ratings8.144 Ratings
Help desk management00 Ratings4.948 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Macola
-
Ratings
Microsoft Dynamics 365
7.9
66 Ratings
5% above category average
Lead management00 Ratings8.560 Ratings
Email marketing00 Ratings7.261 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Macola
-
Ratings
Microsoft Dynamics 365
7.9
63 Ratings
4% above category average
Task management00 Ratings7.458 Ratings
Billing and invoicing management00 Ratings7.743 Ratings
Reporting00 Ratings8.452 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Macola
-
Ratings
Microsoft Dynamics 365
8.9
64 Ratings
16% above category average
Forecasting00 Ratings9.154 Ratings
Pipeline visualization00 Ratings9.160 Ratings
Customizable reports00 Ratings8.463 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Macola
-
Ratings
Microsoft Dynamics 365
8.1
36 Ratings
11% above category average
Social data00 Ratings8.435 Ratings
Social engagement00 Ratings7.736 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Macola
-
Ratings
Microsoft Dynamics 365
7.7
55 Ratings
7% above category average
Marketing automation00 Ratings7.755 Ratings
Compensation management00 Ratings7.728 Ratings
Platform
Comparison of Platform features of Product A and Product B
Macola
-
Ratings
Microsoft Dynamics 365
8.4
47 Ratings
12% above category average
Mobile access00 Ratings8.447 Ratings
Best Alternatives
MacolaMicrosoft Dynamics 365
Small Businesses
Acumatica
Acumatica
Score 8.7 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.6 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.6 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MacolaMicrosoft Dynamics 365
Likelihood to Recommend
8.0
(2 ratings)
7.7
(88 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(20 ratings)
Usability
-
(0 ratings)
8.0
(18 ratings)
Support Rating
-
(0 ratings)
7.9
(11 ratings)
Online Training
-
(0 ratings)
7.5
(2 ratings)
Implementation Rating
-
(0 ratings)
9.2
(4 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
3.9
(3 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
MacolaMicrosoft Dynamics 365
Likelihood to Recommend
ECi Software Solutions
Well suited for larger companies, and this is only becoming more the case with the new ownership. Smaller companies could at one time buy only the modules they required. This is now not possible, so you end up with a number of modules you do not need. It is best suited for a company needing a full MRP and is going to be overkill for a service based company that does not require inventory management.
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Microsoft
All told, if it hadn't been for the fact that we were testing it with both employees who knew CRM lingo and those who were new, we wouldn't have found such an issue. The program itself can be very useful for people who already manage CRMs, who know how to use them, who know how to run and manage employees on them, namely because of the "one-stop-shop" concept in data visibility. When it came down to it though, if you have high-turnover, then this product will devolve into only being used for it's base components. Down the middle, we found that the people who'd been in marketing for 4-5 years fell into the product easily because of the way it was written. Everyone before that, with novice experience, thought it was written like a textbook for a graduate class - little to no leeway if you don't happen to know one specific term
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Pros
ECi Software Solutions
  • Simplifying min/max inventory reviews
  • PO entry and receiving
  • Order entry and production order entry
  • Custom reporting and high level reviews
Read full review
Microsoft
  • Some useful out-of-the-box features, like mass uploads of Leads from trade shows or when qualifying a Lead, CRM automatically creates the Opportunity, Contact, and Account for you, etc.
  • Really powerful customizations through the user interface to improve user experience. Things like Business Rules, for example, if Field A = 1, then Field B = 2 and Field C = 2, if Field A = 2, then Field B and Field C don't apply, so automatically hide them.
  • Or other functionality that improves user experience, like Business Process Flows. These walk users step by step through our business process, helping them know when certain actions should take place, and at what point other data is now required. We've used this extensively with our Lead to Opportunity to Quote to Order process, helping users understand the business process each step of the way.
  • Customizations built on top of the platform now called model-driven PowerApps. You can have connections to "typical" data, like Accounts, Contacts, or Opportunities, for example, but then connect that data to custom entities, records that only apply to your specific business. This is all done through the user interface and allows you to customize and automate specific line-of-business applications for your specific needs.
  • Behind the scenes, D365 CE is built on SQL. So the data conforms to industry standards and makes it much easier to interact with. Your developers and IT team will thank you.
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Cons
ECi Software Solutions
  • Integration with other software
  • Migration from another application
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Microsoft
  • Microsoft Dynamics 365 storage & license cost can prohibit some large deployments or even cost-sensitive small projects from using the platform (although I'm certain most deployments would realize a positive ROI if implemented correctly with process automation).
  • The cost and licensing document for Dynamics 365 is 61 pages and will take a rocket scientist to understand it. It's better to just have your Microsoft help estimate the cost if they are willing to help you that.
  • The documentation on how to first fully understand the Out of the Box default solution and settings is lacking or even non-existing. This has the potential to derail Dynamic 365 launches and implementations from the gitgo. Want to use an out of the box entity?.. well it's probably related to 5 other entities that require configuration and full understanding of it to successful implement. And you ask where is the laymen guide or instructions?... User groups and forums. In Summary, Microsoft can up its game in deployment training and supporting documentation.
  • Microsoft needs to incentivize more external platforms to build app connectors for easy integration, such as ZenDesk, Slack, Tableau, etc. Even the current connector apps such as Salesforce, MailChimp, Docusign are useless or don't work at all.
  • Several limitations inhibit successful Dynamics 365 deployments such as: limited number of Rollup field calculations (summarizing fields on child/related records), limited number rows that can exported to Excel via advanced find, Dynamics 365 files, log and database storage size limit is extremely small and will always require purchasing additional storage (for Online deployments).
  • New user buy-in or acceptance or system platform changes can be difficult if a solid change management plan isn't enacted.
  • Don't expect much help from Microsoft on implementation or solutions unless it's a technical flaw with the platform. Microsoft relies on their MVP partner network to consult for implementations at a hefty cost. Hiring a knowledgeable and savvy Dynamics 365 System Administrator can reduce the need for consultant support; of course, this is dependant upon many many variables.
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Likelihood to Renew
ECi Software Solutions
No answers on this topic
Microsoft
CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
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Usability
ECi Software Solutions
No answers on this topic
Microsoft
My review can help others to choose the correct CRM like Microsoft Dynamics 365 CRM. I see lots of great things in Microsoft Dynamics 365 that make your business easy and smooth also MS allows users to customize the software according to their needs. So Thought I should share my experience with others.
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Support Rating
ECi Software Solutions
No answers on this topic
Microsoft
Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
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Implementation Rating
ECi Software Solutions
No answers on this topic
Microsoft
We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
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Alternatives Considered
ECi Software Solutions
We did not try any other products. We migrated to Macola from an older product.
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Microsoft
Salesforce has more desirable functions than Microsoft Dynamics 365, at a competitive price. Its user interface is far more superior, it has more customization, easier customization, and out of the box it is more pleasing to the eye and to the end user. If the client doesn't have a deep-rooted connection with Microsoft I wouldn't leap to Dynamics 365.
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Contract Terms and Pricing Model
ECi Software Solutions
No answers on this topic
Microsoft
On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
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Professional Services
ECi Software Solutions
No answers on this topic
Microsoft
My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
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Return on Investment
ECi Software Solutions
  • Lower software costs.
  • Less maintenance.
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Microsoft
  • It is hard to say, the reason why we are using Microsoft Dynamics CRM is because it is provided to us for free.
  • It could be worthwhile to investigate whether an alternative CRM (even though paid) can be used to boost the ROI
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ScreenShots