What users are saying about
22 Ratings
8 Ratings
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Score 7 out of 100
22 Ratings
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Score 9 out of 100

Likelihood to Recommend

MaestroConference

This is best suited for webinars where you want increase participant engagement. Maestroconference has helped us avoid the type of webinar where the presenter has no idea if people are listening and participants often lose interest and end up checking email. The interaction level can become extremely high leading to increased engagement, satisfaction and buy-in.
Tasha Walsh | TrustRadius Reviewer

Whereby

Whereby is great for small teams of a dozen or fewer employees, especially remote teams. In a larger corporate environment, it's probably less useful. However, even for enterprise users, it might be very helpful for departments where employees are spread out over multiple locations or that utilize a lot of freelancers or remote workers.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

MaestroConference
Whereby
7.9
High quality audio
MaestroConference
Whereby
8.2
High quality video
MaestroConference
Whereby
8.5
Low bandwidth requirements
MaestroConference
Whereby
7.9
Mobile support
MaestroConference
Whereby
7.1

Screen Sharing

MaestroConference
Whereby
7.5
Desktop sharing
MaestroConference
Whereby
8.7
Whiteboards
MaestroConference
Whereby
6.2

Online Meetings / Events

MaestroConference
Whereby
8.1
Calendar integration
MaestroConference
Whereby
6.6
Meeting initiation
MaestroConference
Whereby
9.2
Integrates with social media
MaestroConference
Whereby
9.1
Record meetings / events
MaestroConference
Whereby
7.3
Slideshows
MaestroConference
Whereby
8.3

Online Events Collaboration

MaestroConference
Whereby
8.0
Live chat
MaestroConference
Whereby
8.0
Audience polling
MaestroConference
Whereby
7.0
Q&A
MaestroConference
Whereby
9.0

Online Events Security

MaestroConference
Whereby
7.2
User authentication
MaestroConference
Whereby
6.9
Participant roles & permissions
MaestroConference
Whereby
6.8
Confidential attendee list
MaestroConference
Whereby
8.0

Pros

MaestroConference

  • The number one strength of Maestro Conference is the ability for the host to create "break out" groups where members of the call can interact with each other in smaller groups as if they were in an in-person conference.
  • Another quality of Maestro Conference that I love is the fact that the host can then "weave in and out" of the different break out groups, listening in, providing support and getting feedback. It's an incredibly tool that Maestro offers.
  • Lastly I think Maestro Conference has excellent customer service.
Daphne Cohn | TrustRadius Reviewer

Whereby

  • Easy to use: The app is very, very easy to use. Literally just create a chat room (input a name) and access it to chat.
  • Call/video quality: I've experienced better call quality on appear.in than in almost all other chat and video conferencing services out there.
Hernán Silva | TrustRadius Reviewer

Cons

MaestroConference

  • The call sound quality was often pretty poor, and we had a lot of trouble with calls being dropped. Over the years I would periodically throw in the towel and go back to Free Conferencing just to have reliable quality. But they only have 3 of 4 breakout rooms and I couldn't conduct the rooms easily. Then I try MC again to see if the engineering had improved. It was like a wave. Sometimes better, sometimes worse.
  • The conductor interface has an annoying glitch wherein we could not change a persons attribute fields on the fly. I would interview my callers and assign them to one class or another based on their answers, and the partner up people into breakout rooms based on their answers. This meant editing the two attribute fields , and it just plain didn't work 75% of the time.
  • Maestro Conference repositioned its business away from small educators like me, to large organizations like political action committees. The price became too high for me, and it just no longer made sense. I repositioned my product to work with less expensive and less complicated solutions.
  • The add on features, like recording each conference room, were insanely expensive.
  • VOIP and MC didn't mix. The MC dialer never worked. Neither did Skype. This meant that my international callers were out of luck. This was FRUSTRATING to say the least. Now I just use Skype. A picture is worth a thousand words.
Anonymous | TrustRadius Reviewer

Whereby

  • The paid version may have dial-in. But I have always used the free version. Dial-in is typically required for an "official" multi-purpose teleconference platform.
  • I did have some trouble with larger groups (5+) when it was Appear.in but almost always use it for small 1-on-1 or 3 person meetings.
Michael Ball-Marian | TrustRadius Reviewer

Likelihood to Renew

MaestroConference

MaestroConference 5.9
Based on 3 answers
we have found no other company with the technology that allows us to conduct webinars with this level of interactivity. We've also been watching as the company has added on addtional functionality and are very please with how it is developing.
Tasha Walsh | TrustRadius Reviewer

Whereby

Whereby 3.6
Based on 1 answer
We are using a larger tool suite that already includes video conferencing instead of our older approach of using different apps from different vendors.appear.in has a simple but great set of features but its pricing scheme is not as scalable as we really need in a 500+ employee company.
Hernán Silva | TrustRadius Reviewer

Usability

MaestroConference

No score
No answers yet
No answers on this topic

Whereby

Whereby 9.1
Based on 1 answer
Very easy to use, technical and non-technical colleagues have used it with no instructions needed. That says all about the app and services.
Hernán Silva | TrustRadius Reviewer

Support Rating

MaestroConference

No score
No answers yet
No answers on this topic

Whereby

Whereby 7.5
Based on 9 answers
Never had to contact support, so we cannot give a rating for their overall support. When we noticed the audio was not always great quality, we simply educated our users to mute the mic and use the in-room conference phone which is connected via a dedicated VOIP link and had much better voice quality. The video performance varied by locations network speed and found it got much worse when the room size increased to over 4 connections.
Alvin Landicho | TrustRadius Reviewer

Alternatives Considered

MaestroConference

Maestro Conference is the only service I know that allows you to create break out groups and allow participants to actively engage with each other and with the host. It is the most like an "in-person" event of any service I have used. And the customer service has always been excellent
Daphne Cohn | TrustRadius Reviewer

Whereby

You're able to create unique links for people to join and use words and phrases in the link for the invite. I think that helps you with branding yourself as a company. On Google Hangouts we're not able to do something like this, which is why I appreciate Whereby and being able to connect in that way.
Michelle Sexton | TrustRadius Reviewer

Return on Investment

MaestroConference

  • When the monthly call with breakout rooms was working well I had a lot of good conversion. When it was not, because of sound quality of dropped calls, I was giving people a poor experience. Since I was using MC as the centerpiece of my TRIAL calls, it was a two edged sword.
Anonymous | TrustRadius Reviewer

Whereby

  • It has made it easy to connect with international clients as well as overseas friends.
  • It is a very professional looking setup and gives a good impression that you are businesslike and professional.
John Flett | TrustRadius Reviewer

Screenshots

Pricing Details

MaestroConference

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Varies*

* services needed: see http://maestroconference.com/services

MaestroConference Editions & Modules

Additional Pricing Details
See here for pricing details: http://maestroconference.com/services

Whereby

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Whereby Editions & Modules

Edition
Free$01
Pro$9.991
Business$59.99 and up2
  1. per user
  2. per user/room
Additional Pricing Details

Rating Summary

Likelihood to Recommend

MaestroConference
8.3
Whereby
9.2

Likelihood to Renew

MaestroConference
5.9
Whereby
3.6

Usability

MaestroConference
Whereby
9.1

Support Rating

MaestroConference
Whereby
7.5

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