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Magento Open Source vs. Microsoft Dynamics AX (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Magento Open Source

    Score8.1 out of 10
    N/AMagento Open Source is an ecommerce content management solution originally developed by Varien Inc and presently supported by Adobe. The Open Source product is for developers and merchants that is available as a free download, and supported with free upgrades from the Magento Community.N/A

    Microsoft Dynamics AX (discontinued)

    Score4.8 out of 10
    N/AMicrosoft Dynamics 365 for Finance and Operations (or Dynamics AX) was an ERP product in the Dynamics family. It has been split into separate Dynamics 365 products and is no longer available.N/A
    Pricing
    Magento Open SourceMicrosoft Dynamics AX (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Magento Open SourceMicrosoft Dynamics AX (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing for Magento will vary greatly depending on outsourcing support and maintenance services.—
    More Pricing Information
    Community Pulse
    Magento Open SourceMicrosoft Dynamics AX (discontinued)
    Considered Both Products
    Adobe
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    Magento Open SourceMicrosoft Dynamics AX (discontinued)
    Online Storefront
    Comparison of Online Storefront features of Magento Open Source and Microsoft Dynamics AX (discontinued)
    Feature
    Magento Open Source
    7.4
    29 Ratings
    5% below category average
    Microsoft Dynamics AX (discontinued)
    -
    Ratings
    Product catalog & listings9.329 Ratings00 Ratings
    Product management9.029 Ratings00 Ratings
    Bulk product upload9.027 Ratings00 Ratings
    Branding6.727 Ratings00 Ratings
    Mobile storefront4.029 Ratings00 Ratings
    Product variations9.327 Ratings00 Ratings
    Website integration8.326 Ratings00 Ratings
    Visual customization5.728 Ratings00 Ratings
    CMS5.027 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Magento Open Source and Microsoft Dynamics AX (discontinued)
    Feature
    Magento Open Source
    7.0
    29 Ratings
    9% below category average
    Microsoft Dynamics AX (discontinued)
    -
    Ratings
    Abandoned cart recovery5.424 Ratings00 Ratings
    Checkout user experience8.729 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of Magento Open Source and Microsoft Dynamics AX (discontinued)
    Feature
    Magento Open Source
    8.6
    27 Ratings
    3% above category average
    Microsoft Dynamics AX (discontinued)
    -
    Ratings
    eCommerce security8.627 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Magento Open Source and Microsoft Dynamics AX (discontinued)
    Feature
    Magento Open Source
    6.4
    29 Ratings
    18% below category average
    Microsoft Dynamics AX (discontinued)
    -
    Ratings
    Promotions & discounts9.329 Ratings00 Ratings
    Personalized recommendations2.022 Ratings00 Ratings
    SEO7.925 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Magento Open Source and Microsoft Dynamics AX (discontinued)
    Feature
    Magento Open Source
    9.6
    29 Ratings
    18% above category average
    Microsoft Dynamics AX (discontinued)
    -
    Ratings
    Multi-site management10.026 Ratings00 Ratings
    Order processing9.328 Ratings00 Ratings
    Inventory management9.326 Ratings00 Ratings
    Shipping9.325 Ratings00 Ratings
    Custom functionality10.027 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Magento Open Source and Microsoft Dynamics AX (discontinued)
    Feature
    Magento Open Source
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    8.8
    8 Ratings
    16% above category average
    Pay calculation00 Ratings9.07 Ratings
    Benefit plan administration00 Ratings9.05 Ratings
    Direct deposit files00 Ratings8.05 Ratings
    Customization
    Comparison of Customization features of Magento Open Source and Microsoft Dynamics AX (discontinued)
    Feature
    Magento Open Source
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    7.0
    13 Ratings
    8% below category average
    API for custom integration00 Ratings5.013 Ratings
    Plug-ins00 Ratings8.912 Ratings
    Security
    Comparison of Security features of Magento Open Source and Microsoft Dynamics AX (discontinued)
    Feature
    Magento Open Source
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    6.0
    14 Ratings
    34% below category average
    Single sign-on capability00 Ratings5.013 Ratings
    Role-based user permissions00 Ratings7.014 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Magento Open Source and Microsoft Dynamics AX (discontinued)
    Feature
    Magento Open Source
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    8.3
    14 Ratings
    9% above category average
    Dashboards00 Ratings9.012 Ratings
    Standard reports00 Ratings7.014 Ratings
    Custom reports00 Ratings9.014 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Magento Open Source and Microsoft Dynamics AX (discontinued)
    Feature
    Magento Open Source
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    8.2
    15 Ratings
    6% above category average
    Accounts payable00 Ratings7.015 Ratings
    Accounts receivable00 Ratings7.014 Ratings
    Global Financial Support00 Ratings8.06 Ratings
    Primary and Secondary Ledgers00 Ratings9.07 Ratings
    Journals and Reconciliations00 Ratings7.010 Ratings
    Configurable Accounting00 Ratings9.08 Ratings
    Standardized Processes00 Ratings8.99 Ratings
    Inventory Management
    Comparison of Inventory Management features of Magento Open Source and Microsoft Dynamics AX (discontinued)
    Feature
    Magento Open Source
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    8.7
    13 Ratings
    9% above category average
    Inventory tracking00 Ratings8.013 Ratings
    Automatic reordering00 Ratings9.011 Ratings
    Location management00 Ratings9.011 Ratings
    Order Management
    Comparison of Order Management features of Magento Open Source and Microsoft Dynamics AX (discontinued)
    Feature
    Magento Open Source
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    7.6
    13 Ratings
    4% below category average
    Pricing00 Ratings8.012 Ratings
    Order entry00 Ratings9.011 Ratings
    Credit card processing00 Ratings3.09 Ratings
    Cost of goods sold00 Ratings8.010 Ratings
    Order Orchestration00 Ratings9.05 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Magento Open Source and Microsoft Dynamics AX (discontinued)
    Feature
    Magento Open Source
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    8.7
    10 Ratings
    14% above category average
    Billing Management00 Ratings8.99 Ratings
    Cash and Asset Management00 Ratings8.010 Ratings
    Travel & Expense Management00 Ratings8.97 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings8.97 Ratings
    Period Close00 Ratings8.07 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Magento Open Source and Microsoft Dynamics AX (discontinued)
    Feature
    Magento Open Source
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    8.9
    7 Ratings
    16% above category average
    Budgeting and Forecasting00 Ratings9.06 Ratings
    Project Costing00 Ratings8.06 Ratings
    Cost Capture00 Ratings8.05 Ratings
    Capital Project Management00 Ratings9.05 Ratings
    Customer Contract Compliance00 Ratings9.03 Ratings
    Project Revenue Recognition00 Ratings8.95 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Magento Open Source and Microsoft Dynamics AX (discontinued)
    Feature
    Magento Open Source
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    8.8
    5 Ratings
    22% above category average
    Project Planning and Scheduling00 Ratings8.95 Ratings
    Task Insight for Project Managers00 Ratings9.04 Ratings
    Project Mobile Functionality00 Ratings6.04 Ratings
    Definable Resource Pools00 Ratings9.04 Ratings
    Grants Management
    Comparison of Grants Management features of Magento Open Source and Microsoft Dynamics AX (discontinued)
    Feature
    Magento Open Source
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    8.7
    4 Ratings
    15% above category average
    Award Lifecycle Management00 Ratings9.04 Ratings
    Procurement
    Comparison of Procurement features of Magento Open Source and Microsoft Dynamics AX (discontinued)
    Feature
    Magento Open Source
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    8.7
    7 Ratings
    20% above category average
    Bids Analyzed and Compared00 Ratings9.05 Ratings
    Contract Authoring00 Ratings9.03 Ratings
    Contract Repository00 Ratings9.04 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.05 Ratings
    Supplier Management00 Ratings8.06 Ratings
    Risk Management
    Comparison of Risk Management features of Magento Open Source and Microsoft Dynamics AX (discontinued)
    Feature
    Magento Open Source
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    8.8
    2 Ratings
    26% above category average
    Risk Repository00 Ratings9.02 Ratings
    Control Management00 Ratings9.02 Ratings
    Control Efficiency Assessments00 Ratings9.02 Ratings
    Issue Detection00 Ratings9.02 Ratings
    Remediation and Certification00 Ratings9.02 Ratings
    Logistics
    Comparison of Logistics features of Magento Open Source and Microsoft Dynamics AX (discontinued)
    Feature
    Magento Open Source
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    8.5
    6 Ratings
    19% above category average
    Transportation Planning and Optimization00 Ratings8.06 Ratings
    Transportation Execution Management00 Ratings8.05 Ratings
    Trade and Customs Management00 Ratings8.95 Ratings
    Fulfillment Management00 Ratings8.04 Ratings
    Warehouse Workforce Management00 Ratings10.05 Ratings
    Manufacturing
    Comparison of Manufacturing features of Magento Open Source and Microsoft Dynamics AX (discontinued)
    Feature
    Magento Open Source
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    7.7
    6 Ratings
    3% above category average
    Production Process Design00 Ratings9.05 Ratings
    Production Management00 Ratings8.05 Ratings
    Configuration Management00 Ratings7.04 Ratings
    Work Execution00 Ratings8.05 Ratings
    Manufacturing Costs00 Ratings9.05 Ratings
    Supply Chain
    Comparison of Supply Chain features of Magento Open Source and Microsoft Dynamics AX (discontinued)
    Feature
    Magento Open Source
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    9.2
    6 Ratings
    23% above category average
    Forecasting00 Ratings9.95 Ratings
    Inventory Planning00 Ratings9.05 Ratings
    Performance Monitoring00 Ratings9.04 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Magento Open Source and Microsoft Dynamics AX (discontinued)
    Feature
    Magento Open Source
    -
    Ratings
    Microsoft Dynamics AX (discontinued)
    9.0
    3 Ratings
    20% above category average
    Proposal Management00 Ratings9.02 Ratings
    Product Master Data Management00 Ratings9.03 Ratings
    Best Alternatives
    Magento Open SourceMicrosoft Dynamics AX (discontinued)
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    SAP Cloud ERP (SAP S/4HANA Cloud)
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Magento Open SourceMicrosoft Dynamics AX (discontinued)
    Likelihood to Recommend
    8.0
    (30 ratings)
    8.0
    (19 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    8.0
    (4 ratings)
    Usability
    6.0
    (1 ratings)
    8.0
    (3 ratings)
    Availability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Magento Open SourceMicrosoft Dynamics AX (discontinued)
    Likelihood to Recommend
    Adobe
    Magento Open Source is an excellent choice for businesses that need a highly customizable and scalable solution and (most of all) have the technical resources to support it. It's ideal for mid-to-large-sized businesses with complex product catalogs that require complete ownership and control, particularly those with complexities such as multi-country/multi-currency stores.
    Incentivized
    Read full review
    Discontinued Products
    It integrates fully with the other Microsoft software we use daily, and this coordination speeds up our work and gives us the agility to run easily. For example, in a purchase inquiry, the customer, after submitting a request, identifies the teams that should work on the project, and if they need further review by other people, they are added to the process, and everything is managed seamlessly rather than the sales process. Get the result as fast as possible.
    Incentivized
    Read full review
    Pros
    Adobe
    • It is very good when it comes to search engine optimization as it makes a good use of keywords and tags to improve the SEO score. It increases the chances of ranking up of the eCommerce store in the search engine rankings.
    • It makes the store in a very optimized way and despite being a very advanced system it is still very lightweight when it comes to website speed. The pages have a comparatively low loading time and a good speed.
    • It provides a lot more advance reporting features which are very helpful for businesses to do their planning.
    Incentivized
    Read full review
    Discontinued Products
    • Microsoft Dynamics AX's scalability to meet our regional office needs provide flexibility to the team's requirements.
    • Combined with Citrix Xenapp, the application offers seamless access for users on high latency unreliable network connection to the application.
    • Application maintenance and updates are easy which makes it possible for us to manage remotely considering the servers are located in a remote Asia site.
    Incentivized
    Read full review
    Cons
    Adobe
    • Magento is not easy for a layman who is not tech-savvy to manage the website.
    • Magento is one of the only modern shopping carts in which one must manually clear the cache and "reindex".
    • Magneto has a lot of technical glitches - more than most of the other shopping carts we work with. Most are minor.
    Incentivized
    Read full review
    Discontinued Products
    • MRP can be slow to adapt to changes in actual production or supply chain transactions.
    • Setting up number sequences seems a trivial matter, but these numbers ID transactions once they are in the ledger and are key--easy to miss this point in the implementation process.
    • Bank rec being easily automated and able to quickly plug into a bank back end to get data is not the best.
    • Payment processing can be 'clunky' based on checks, ACH, Wires...as some of these items are not triggered out of the box in AX, bur are easily added --talking ACH and Wires specifically.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    It's the dominant force in the SMB open source market. With the continued support of eBay/PayPal, Magento will continue to evolve and should be a market leader for some time.
    Read full review
    Discontinued Products
    Microsoft Dynamics continues to evolve by bringing more functionality to the customer. Also there are several independent software providers that offer a wide range of solutions for vertical markets.
    Incentivized
    Read full review
    Usability
    Adobe
    Magento has a relly step learning curve. This means that you need to find experienced developers who can lead junior ones, otherwise the overall development process can be a disaster. However, once you are comfortable in developing on the platform, the customization capability are basically limitless and you can adapt the platform to any use case you can imagine. Also, there are many alredy developed marketplace modules that can solve, out of the box, many problems you may face.
    Incentivized
    Read full review
    Discontinued Products
    Overall the product does what we need it to do in order for us to function as a company. While there are some concerns over ongoing costs, the belief is, once we have it fully acclimated to our business the cost should settle into alignment with our original expectations. The new features that are consistently being added do add value to the product as they are usually customer request directed.
    Incentivized
    Read full review
    Reliability and Availability
    Adobe
    No answers on this topic
    Discontinued Products
    Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
    Read full review
    Performance
    Adobe
    No answers on this topic
    Discontinued Products
    Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
    Read full review
    Support Rating
    Adobe
    No answers on this topic
    Discontinued Products
    We use a 3rd-party Microsoft Partner for the system. They are responsive and very knowledgeable. While costs have been mentioned several times in this review they are very aware of costs and have developers who are more economical they use to help offset the level of work required to meet our changes and fix our issues.
    Incentivized
    Read full review
    In-Person Training
    Adobe
    No answers on this topic
    Discontinued Products
    It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.
    Read full review
    Online Training
    Adobe
    No answers on this topic
    Discontinued Products
    Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.
    Read full review
    Implementation Rating
    Adobe
    No answers on this topic
    Discontinued Products
    Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.
    Read full review
    Alternatives Considered
    Adobe
    In looking at a different platform to migrate to from Magento 1, we looked primarily at Big Commerce, Shopify and Shopify Plus. Our host was very negative about Magento 2, but we determined after a couple years it was due to the fact it had even more complexity (and very different) than Magento 1. Shopify Plus was attractive, but the cost factor for two sites led us back to Magento 2.
    Incentivized
    Read full review
    Discontinued Products
    I was not part of the decision making process to select Microsoft Dynamics AX, however, I do know that an exhaustive search was done and many options were considered alongside Microsoft Dynamics AX and I feel that the right decision was made in choosing this solution.
    Incentivized
    Read full review
    Return on Investment
    Adobe
    • Better Total Cost of Ownership than bespoke e-commerce solutions due to being open source and the wide range of free/commercial extensions available to extend the platform.
    • Often more extensive to set up and maintain than other open source alternatives, such as WooCommerce.
    Read full review
    Discontinued Products
    • With the robust built-in reporting we were able to drop an external reporting platform that costed about $40,000.
    • API integrations have saved manual entry and reduced having to hire 2-3 people to manage data.
    • Several administrators and developers are required for this which costs about 200-300 thousand in employee costs.
    Incentivized
    Read full review
    ScreenShots