TrustRadius: an HG Insights company

Magento Open Source vs. SAP Cloud ERP (SAP S/4HANA Cloud)

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Magento Open Source

    Score8.1 out of 10
    N/AMagento Open Source is an ecommerce content management solution originally developed by Varien Inc and presently supported by Adobe. The Open Source product is for developers and merchants that is available as a free download, and supported with free upgrades from the Magento Community.N/A

    SAP Cloud ERP (SAP S/4HANA Cloud)

    Score8.6 out of 10
    N/ASAP Cloud ERP (SAP S/4HANA Cloud) is a modular, cloud-based enterprise resource planning (ERP) solution that brings embedded AI into core business processes to help organizations improve productivity, efficiency, and scalability. It supports critical business functions including finance, supply chain, human resources, and sales, while providing industry best-practice processes, predictable subscription-based costs, and the ability to add capabilities, users, and functionality as…

    $295

    per month per user

    Pricing
    Magento Open SourceSAP Cloud ERP (SAP S/4HANA Cloud)
    Editions & Modules
    No answers on this topic
    SAP Supply Chain Base
    $295
    per month per user
    SAP Finance Base
    $295
    per month per user
    Offerings
    Pricing Offerings
    Magento Open SourceSAP Cloud ERP (SAP S/4HANA Cloud)
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsPricing for Magento will vary greatly depending on outsourcing support and maintenance services.—
    More Pricing Information
    Community Pulse
    Magento Open SourceSAP Cloud ERP (SAP S/4HANA Cloud)
    Considered Both Products
    Adobe
    No answer on this topic
    SAP
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    96%
    Would buy again
    782 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    96%
    Delivers good value for the price
    601 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    95%
    Happy with the feature set
    777 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    88%
    Lived up to sales and marketing promises
    432 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    8 Answers
    87%
    Implementation went as expected
    565 Answers
    Features
    Magento Open SourceSAP Cloud ERP (SAP S/4HANA Cloud)
    Online Storefront
    Comparison of Online Storefront features of Magento Open Source and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Magento Open Source
    7.4
    29 Ratings
    5% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Product catalog & listings9.329 Ratings00 Ratings
    Product management9.029 Ratings00 Ratings
    Bulk product upload9.027 Ratings00 Ratings
    Branding6.727 Ratings00 Ratings
    Mobile storefront4.029 Ratings00 Ratings
    Product variations9.327 Ratings00 Ratings
    Website integration8.326 Ratings00 Ratings
    Visual customization5.728 Ratings00 Ratings
    CMS5.027 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Magento Open Source and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Magento Open Source
    7.0
    29 Ratings
    9% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Abandoned cart recovery5.424 Ratings00 Ratings
    Checkout user experience8.729 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of Magento Open Source and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Magento Open Source
    8.6
    27 Ratings
    3% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    eCommerce security8.627 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Magento Open Source and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Magento Open Source
    6.4
    29 Ratings
    18% below category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Promotions & discounts9.329 Ratings00 Ratings
    Personalized recommendations2.022 Ratings00 Ratings
    SEO7.925 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Magento Open Source and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Magento Open Source
    9.6
    29 Ratings
    18% above category average
    SAP Cloud ERP (SAP S/4HANA Cloud)
    -
    Ratings
    Multi-site management10.026 Ratings00 Ratings
    Order processing9.328 Ratings00 Ratings
    Inventory management9.326 Ratings00 Ratings
    Shipping9.325 Ratings00 Ratings
    Custom functionality10.027 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Magento Open Source and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Magento Open Source
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    441 Ratings
    7% above category average
    Pay calculation00 Ratings7.9389 Ratings
    Benefit plan administration00 Ratings7.9375 Ratings
    Direct deposit files00 Ratings7.7374 Ratings
    Customization
    Comparison of Customization features of Magento Open Source and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Magento Open Source
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.6
    672 Ratings
    0% above category average
    API for custom integration00 Ratings7.7645 Ratings
    Plug-ins00 Ratings7.5591 Ratings
    Security
    Comparison of Security features of Magento Open Source and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Magento Open Source
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    768 Ratings
    2% below category average
    Single sign-on capability00 Ratings8.5724 Ratings
    Role-based user permissions00 Ratings8.2756 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Magento Open Source and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Magento Open Source
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    777 Ratings
    2% above category average
    Dashboards00 Ratings7.7716 Ratings
    Standard reports00 Ratings7.8764 Ratings
    Custom reports00 Ratings7.6704 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Magento Open Source and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Magento Open Source
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    811 Ratings
    6% above category average
    Accounts payable00 Ratings8.2787 Ratings
    Accounts receivable00 Ratings8.2747 Ratings
    Global Financial Support00 Ratings7.8291 Ratings
    Primary and Secondary Ledgers00 Ratings7.9309 Ratings
    Journals and Reconciliations00 Ratings7.9331 Ratings
    Configurable Accounting00 Ratings7.9305 Ratings
    Standardized Processes00 Ratings8.3342 Ratings
    Inventory Management
    Comparison of Inventory Management features of Magento Open Source and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Magento Open Source
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.3
    674 Ratings
    4% above category average
    Inventory tracking00 Ratings8.2660 Ratings
    Automatic reordering00 Ratings7.8566 Ratings
    Location management00 Ratings7.9544 Ratings
    Order Management
    Comparison of Order Management features of Magento Open Source and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Magento Open Source
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.2
    684 Ratings
    3% above category average
    Pricing00 Ratings8.0652 Ratings
    Order entry00 Ratings8.0663 Ratings
    Credit card processing00 Ratings8.926 Ratings
    Cost of goods sold00 Ratings8.3626 Ratings
    Order Orchestration00 Ratings7.9247 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Magento Open Source and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Magento Open Source
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    324 Ratings
    2% above category average
    Billing Management00 Ratings7.43 Ratings
    Cash and Asset Management00 Ratings8.0294 Ratings
    Travel & Expense Management00 Ratings7.93 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings7.4252 Ratings
    Period Close00 Ratings7.9318 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Magento Open Source and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Magento Open Source
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.5
    3 Ratings
    6% above category average
    Project Planning and Scheduling00 Ratings7.93 Ratings
    Task Insight for Project Managers00 Ratings7.73 Ratings
    Project Mobile Functionality00 Ratings7.03 Ratings
    Definable Resource Pools00 Ratings7.43 Ratings
    Grants Management
    Comparison of Grants Management features of Magento Open Source and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Magento Open Source
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.0
    138 Ratings
    6% above category average
    Award Lifecycle Management00 Ratings8.0138 Ratings
    Procurement
    Comparison of Procurement features of Magento Open Source and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Magento Open Source
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.8
    266 Ratings
    9% above category average
    Bids Analyzed and Compared00 Ratings7.7187 Ratings
    Contract Authoring00 Ratings7.8187 Ratings
    Contract Repository00 Ratings7.6181 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.0240 Ratings
    Supplier Management00 Ratings8.0235 Ratings
    Risk Management
    Comparison of Risk Management features of Magento Open Source and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Magento Open Source
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    2 Ratings
    18% above category average
    Risk Repository00 Ratings8.42 Ratings
    Control Management00 Ratings7.62 Ratings
    Control Efficiency Assessments00 Ratings8.42 Ratings
    Issue Detection00 Ratings7.52 Ratings
    Remediation and Certification00 Ratings8.42 Ratings
    Logistics
    Comparison of Logistics features of Magento Open Source and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Magento Open Source
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.9
    216 Ratings
    12% above category average
    Transportation Planning and Optimization00 Ratings8.0191 Ratings
    Transportation Execution Management00 Ratings8.0184 Ratings
    Trade and Customs Management00 Ratings7.6167 Ratings
    Fulfillment Management00 Ratings8.2176 Ratings
    Warehouse Workforce Management00 Ratings8.0171 Ratings
    Manufacturing
    Comparison of Manufacturing features of Magento Open Source and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Magento Open Source
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    8.1
    203 Ratings
    8% above category average
    Production Process Design00 Ratings8.1184 Ratings
    Production Management00 Ratings8.1188 Ratings
    Configuration Management00 Ratings8.1176 Ratings
    Work Execution00 Ratings8.1181 Ratings
    Manufacturing Costs00 Ratings8.1180 Ratings
    Supply Chain
    Comparison of Supply Chain features of Magento Open Source and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Magento Open Source
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.7
    250 Ratings
    5% above category average
    Forecasting00 Ratings7.5225 Ratings
    Inventory Planning00 Ratings7.9241 Ratings
    Performance Monitoring00 Ratings7.7229 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Magento Open Source and SAP Cloud ERP (SAP S/4HANA Cloud)
    Feature
    Magento Open Source
    -
    Ratings
    SAP Cloud ERP (SAP S/4HANA Cloud)
    7.8
    220 Ratings
    6% above category average
    Proposal Management00 Ratings7.62 Ratings
    Product Master Data Management00 Ratings7.9220 Ratings
    Best Alternatives
    Magento Open SourceSAP Cloud ERP (SAP S/4HANA Cloud)
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    Zoho One
    Score9.2 out of 10
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Zoho One
    Score9.2 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Magento Open SourceSAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    8.0
    (30 ratings)
    8.4
    (880 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.0
    (23 ratings)
    Usability
    6.0
    (1 ratings)
    8.0
    (768 ratings)
    Availability
    -
    (0 ratings)
    8.4
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    6.7
    (80 ratings)
    In-Person Training
    -
    (0 ratings)
    6.9
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.7
    (10 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (5 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    5.7
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    7.4
    (3 ratings)
    Professional Services
    -
    (0 ratings)
    7.3
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.5
    (5 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.1
    (5 ratings)
    User Testimonials
    Magento Open SourceSAP Cloud ERP (SAP S/4HANA Cloud)
    Likelihood to Recommend
    Adobe
    Magento Open Source is an excellent choice for businesses that need a highly customizable and scalable solution and (most of all) have the technical resources to support it. It's ideal for mid-to-large-sized businesses with complex product catalogs that require complete ownership and control, particularly those with complexities such as multi-country/multi-currency stores.
    Incentivized
    Read full review
    SAP
    SAP Cloud ERP is best suited for medium- to large-sized organizations seeking scalability, real-time insights, and standardized processes. It will help them streamline financial operations & core HR functions, optimize inventory management & procurement process. Its intelligent automation will help them automate repetitive, routine tasks and use machine learning for predictive analysis.
    Incentivized
    Read full review
    Pros
    Adobe
    • It is very good when it comes to search engine optimization as it makes a good use of keywords and tags to improve the SEO score. It increases the chances of ranking up of the eCommerce store in the search engine rankings.
    • It makes the store in a very optimized way and despite being a very advanced system it is still very lightweight when it comes to website speed. The pages have a comparatively low loading time and a good speed.
    • It provides a lot more advance reporting features which are very helpful for businesses to do their planning.
    Incentivized
    Read full review
    SAP
    • The software helps in forecasting and identifying potential challenges that would affect our organisation in the near future. This enables us to prepare in advance and also adopt practical and viable measures.
    • It enables faster and accurate data processing, which enhances decision-making.
    • It's easily customizable according to specific organizational needs. This promotes overall efficiency and productivity of the organization.
    Incentivized
    Read full review
    Cons
    Adobe
    • Magento is not easy for a layman who is not tech-savvy to manage the website.
    • Magento is one of the only modern shopping carts in which one must manually clear the cache and "reindex".
    • Magneto has a lot of technical glitches - more than most of the other shopping carts we work with. Most are minor.
    Incentivized
    Read full review
    SAP
    • The beginner's user-friendly UI can help learners learn easily, and it feels a bit complex.
    • Implementation of AI bot on common tasks.
    • There are no offline functionality that users can use remotely.
    • As the scalability of the products grows, they become more expensive.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    It's the dominant force in the SMB open source market. With the continued support of eBay/PayPal, Magento will continue to evolve and should be a market leader for some time.
    Read full review
    SAP
    The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
    Read full review
    Usability
    Adobe
    Magento has a relly step learning curve. This means that you need to find experienced developers who can lead junior ones, otherwise the overall development process can be a disaster. However, once you are comfortable in developing on the platform, the customization capability are basically limitless and you can adapt the platform to any use case you can imagine. Also, there are many alredy developed marketplace modules that can solve, out of the box, many problems you may face.
    Incentivized
    Read full review
    SAP
    SAP Cloud ERP is a useful solution for automating and streamlining business processes. It offers modern technologies such as built-in AI, machine learning, and real-time data analytics. It offers multi-currency, multi-language support to manage international operations smoothly. It comes with a modern, role-based user interface that enhances your user experience and lets you perform tasks smoothly.
    Incentivized
    Read full review
    Support Rating
    Adobe
    No answers on this topic
    SAP
    The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
    Read full review
    In-Person Training
    Adobe
    No answers on this topic
    SAP
    More effective
    Incentivized
    Read full review
    Implementation Rating
    Adobe
    No answers on this topic
    SAP
    SAP requires
    a lot of internal and external resources to complete its successful
    implementation. The cloud version requires a deeper understanding of the
    different capabilities of the local systems (hardware) and the connection
    towards your local IT team. We found several problems on our systems that we
    couldn't foresee before the implementation and roll out.
    Incentivized
    Read full review
    Alternatives Considered
    Adobe
    In looking at a different platform to migrate to from Magento 1, we looked primarily at Big Commerce, Shopify and Shopify Plus. Our host was very negative about Magento 2, but we determined after a couple years it was due to the fact it had even more complexity (and very different) than Magento 1. Shopify Plus was attractive, but the cost factor for two sites led us back to Magento 2.
    Incentivized
    Read full review
    SAP
    The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
    Incentivized
    Read full review
    Return on Investment
    Adobe
    • Better Total Cost of Ownership than bespoke e-commerce solutions due to being open source and the wide range of free/commercial extensions available to extend the platform.
    • Often more extensive to set up and maintain than other open source alternatives, such as WooCommerce.
    Read full review
    SAP
    • Surpasses many well reputed applications in terms of performance and data insight when you are into SAP products
    • More reliable and secure as we are not going to create multiple copy of master data, one single shared master data and all will work like charm
    • For authentication we can also use Microsoft MFA or Google single sign-on , so less complexity
    • For customized business process, we can implement extension packages which are like templates
    Incentivized
    Read full review
    ScreenShots

    SAP Cloud ERP (SAP S/4HANA Cloud) Screenshots

    Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.