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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Magento Open Source

    Score8.1 out of 10
    N/AMagento Open Source is an ecommerce content management solution originally developed by Varien Inc and presently supported by Adobe. The Open Source product is for developers and merchants that is available as a free download, and supported with free upgrades from the Magento Community.N/A

    TrueCommerce

    Score6.2 out of 10
    N/ATruecommerce EDI software is supported by a global commerce network that is used to connect with 160,000+ retailers. Headquartered in Cranberry Township, PA, the TrueCommerce Trading Partner EDI Platform is designed to offer an end-to-end solution for EDI compliance and integration.N/A
    Pricing
    Magento Open SourceTrueCommerce
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Magento Open SourceTrueCommerce
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing for Magento will vary greatly depending on outsourcing support and maintenance services.—
    More Pricing Information
    Community Pulse
    Magento Open SourceTrueCommerce
    Considered Both Products
    Adobe
    No answer on this topic
    TrueCommerce
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    Magento Open SourceTrueCommerce
    Online Storefront
    Comparison of Online Storefront features of Magento Open Source and TrueCommerce
    Feature
    Magento Open Source
    7.4
    29 Ratings
    5% below category average
    TrueCommerce
    -
    Ratings
    Product catalog & listings9.329 Ratings00 Ratings
    Product management9.029 Ratings00 Ratings
    Bulk product upload9.027 Ratings00 Ratings
    Branding6.727 Ratings00 Ratings
    Mobile storefront4.029 Ratings00 Ratings
    Product variations9.327 Ratings00 Ratings
    Website integration8.326 Ratings00 Ratings
    Visual customization5.728 Ratings00 Ratings
    CMS5.027 Ratings00 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of Magento Open Source and TrueCommerce
    Feature
    Magento Open Source
    7.0
    29 Ratings
    9% below category average
    TrueCommerce
    -
    Ratings
    Abandoned cart recovery5.424 Ratings00 Ratings
    Checkout user experience8.729 Ratings00 Ratings
    Online Payment System
    Comparison of Online Payment System features of Magento Open Source and TrueCommerce
    Feature
    Magento Open Source
    8.6
    27 Ratings
    3% above category average
    TrueCommerce
    -
    Ratings
    eCommerce security8.627 Ratings00 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of Magento Open Source and TrueCommerce
    Feature
    Magento Open Source
    6.4
    29 Ratings
    18% below category average
    TrueCommerce
    -
    Ratings
    Promotions & discounts9.329 Ratings00 Ratings
    Personalized recommendations2.022 Ratings00 Ratings
    SEO7.925 Ratings00 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of Magento Open Source and TrueCommerce
    Feature
    Magento Open Source
    9.6
    29 Ratings
    18% above category average
    TrueCommerce
    -
    Ratings
    Multi-site management10.026 Ratings00 Ratings
    Order processing9.328 Ratings00 Ratings
    Inventory management9.326 Ratings00 Ratings
    Shipping9.325 Ratings00 Ratings
    Custom functionality10.027 Ratings00 Ratings
    Best Alternatives
    Magento Open SourceTrueCommerce
    Small Businesses
    Ecwid by Lightspeed
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Shopify
    Score8.7 out of 10
    Apache Camel
    Score7.4 out of 10
    Enterprises
    IBM Digital Commerce
    Score9 out of 10
    TIBCO B2B Integration Solution
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Magento Open SourceTrueCommerce
    Likelihood to Recommend
    8.0
    (30 ratings)
    10.0
    (4 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (4 ratings)
    Usability
    6.0
    (1 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Magento Open SourceTrueCommerce
    Likelihood to Recommend
    Adobe
    Magento Open Source is an excellent choice for businesses that need a highly customizable and scalable solution and (most of all) have the technical resources to support it. It's ideal for mid-to-large-sized businesses with complex product catalogs that require complete ownership and control, particularly those with complexities such as multi-country/multi-currency stores.
    Incentivized
    Read full review
    TrueCommerce
    If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
    Incentivized
    Read full review
    Pros
    Adobe
    • It is very good when it comes to search engine optimization as it makes a good use of keywords and tags to improve the SEO score. It increases the chances of ranking up of the eCommerce store in the search engine rankings.
    • It makes the store in a very optimized way and despite being a very advanced system it is still very lightweight when it comes to website speed. The pages have a comparatively low loading time and a good speed.
    • It provides a lot more advance reporting features which are very helpful for businesses to do their planning.
    Incentivized
    Read full review
    TrueCommerce
    • Page layout.
    • Processing purchases.
    • Ease of creation.
    Incentivized
    Read full review
    Cons
    Adobe
    • Magento is not easy for a layman who is not tech-savvy to manage the website.
    • Magento is one of the only modern shopping carts in which one must manually clear the cache and "reindex".
    • Magneto has a lot of technical glitches - more than most of the other shopping carts we work with. Most are minor.
    Incentivized
    Read full review
    TrueCommerce
    • Nexternal is hosted solution which means much of the source code is protected and inaccessible. For clients looking to fully customize the user experience, there are some limitations, with any hosted solution, that must be considered.
    • Nexternal doesn't have a built in wish list feature. They did partner with a 3rd party vendor, and now offer the base functionality; however, for clients whose needs center on the capabilities of a wish list, this feature must be closely considered.
    • Nexternal's monthly fees are structured in such a way that they scale based on sales. This can be an affordable set up for a majority, but a deterrent for others. That said, the phrase 'you get what you pay for' rings true for ecommerce platforms as well. As I've mentioned perhaps too many times already, the level of reliable support combined with the user-friendly, secure platform are worth it.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    It's the dominant force in the SMB open source market. With the continued support of eBay/PayPal, Magento will continue to evolve and should be a market leader for some time.
    Read full review
    TrueCommerce
    I no longer work in a company that would utilize it.
    Read full review
    Usability
    Adobe
    Magento has a relly step learning curve. This means that you need to find experienced developers who can lead junior ones, otherwise the overall development process can be a disaster. However, once you are comfortable in developing on the platform, the customization capability are basically limitless and you can adapt the platform to any use case you can imagine. Also, there are many alredy developed marketplace modules that can solve, out of the box, many problems you may face.
    Incentivized
    Read full review
    TrueCommerce
    I love the control and attention to detail that this system has. Don't be intimidated by it. Keep playing with it, ask questions, and get to know the program. You will grow to absolutely love and understand it.
    Incentivized
    Read full review
    Support Rating
    Adobe
    No answers on this topic
    TrueCommerce
    We've worked with ecommerce providers for over 12 years, and we have yet to find another solution that provides the same level of responsiveness and accessibility as Nexternal's account representatives.
    Incentivized
    Read full review
    Implementation Rating
    Adobe
    No answers on this topic
    TrueCommerce
    I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
    Incentivized
    Read full review
    Alternatives Considered
    Adobe
    In looking at a different platform to migrate to from Magento 1, we looked primarily at Big Commerce, Shopify and Shopify Plus. Our host was very negative about Magento 2, but we determined after a couple years it was due to the fact it had even more complexity (and very different) than Magento 1. Shopify Plus was attractive, but the cost factor for two sites led us back to Magento 2.
    Incentivized
    Read full review
    TrueCommerce
    When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site.
    Incentivized
    Read full review
    Return on Investment
    Adobe
    • Better Total Cost of Ownership than bespoke e-commerce solutions due to being open source and the wide range of free/commercial extensions available to extend the platform.
    • Often more extensive to set up and maintain than other open source alternatives, such as WooCommerce.
    Read full review
    TrueCommerce
    • Decreased efficiency in terms of how long it takes to enter order.
    • Very quick with reporting which was great for meetings and customer service calls.
    • Inefficient in terms of shipping abilities.
    Read full review
    ScreenShots