What users are saying about
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
478 Ratings
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 5 out of 100

Microsoft Exchange

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
478 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Likelihood to Recommend

MailMeter

If you are looking for an onsite solution, MailMeter does the job. Like any program, you will have problems on occasion, however the product is fairly stable. In my opinion, mail archiving is a service that's more suited towards cloud-based services rather than on premise. Much like a spam filter that runs on a Windows server, this product feels like it's from a bygone era.
Kenny McGarrity | TrustRadius Reviewer

Microsoft Exchange

If you require on premises mail as we do there are few alternatives to Exchange in a business environment. Tight integration with Outlook makes training users fairly easy as Outlook is the de-facto leading mail client. Most businesses need an on premises SMTP server, and this fits the bill.
Where Exchange would be less appropriate would be a new company without a significant investment in on premises infrastructure and Active Directory. Using cloud based messaging would most likely be the best path forward for them, and the most forward looking.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

MailMeter
Microsoft Exchange
6.9
Anti-malware
MailMeter
Microsoft Exchange
6.2
Cusomizability
MailMeter
Microsoft Exchange
7.4
Data Loss Protection
MailMeter
Microsoft Exchange
7.9
Threat Detection
MailMeter
Microsoft Exchange
6.6
Sandboxing
MailMeter
Microsoft Exchange
5.5
End-to-End Encryption
MailMeter
Microsoft Exchange
6.4
Management Tools
MailMeter
Microsoft Exchange
8.1

Pros

MailMeter

  • The program is a beast and continues to chug away at emails.
  • The interface is simple and doesn't require reading a manual to understand.
  • MailMeter works fully with all versions of Exchange, including Office 365.
Kenny McGarrity | TrustRadius Reviewer

Microsoft Exchange

  • Seamless integration with MS Outlook, client for Windows and Mac, Mobile devices and Web access.
  • Incorporates calendar, email, contact list and tasks within the software. All information is kept in the mailbox database on the Exchange servers.
  • High availability. The clustering that MS uses for Exchange has come a long way. Their Database Availability Group technology keeps a copy of the database(s) on each host within the cluster. We have not experienced an outage since implementing Exchange 2010, over 6 years ago. We are now running Exchange 2016 without issues.
Anonymous | TrustRadius Reviewer

Cons

MailMeter

  • Due to its nature, MailMeter's storage of data files will continue to grow as time goes on. Plan accordingly!
  • Like the data files, the MailMeter SQL database becomes huge over time - Plan accordingly!
  • We have been through several versions of this program, and at times mail journal processing has stopped causing problems with mail flow.
Kenny McGarrity | TrustRadius Reviewer

Microsoft Exchange

  • Permissions for users on other calendars (Specifically Delegates) could stand to be improved quite a bit. Permission via Delegation, Full-Access on account or things like Send-As should be more easily available within the Exchange management console rather than a combination of using the console and using PowerShell scripts.
  • Mail discovery could also use an overhaul of its current process. While it does work, the limitations are difficult work around and sometimes it’s as though only have of the management done is via a GUI versus having to script a lot of the work needed.
  • The online version for Exchange O365 could also use an overhaul of how it works. There are too many related components that would seem to go together that reside in completely different locations. And again the reliance of scripting can be troublesome for someone that is not an extremely experienced administrator.
Mark Metz | TrustRadius Reviewer

Support Rating

MailMeter

MailMeter 3.0
Based on 1 answer
Of the few times I've dealt with support, I felt like the people who were on the other end couldn't help me. Latest instance was with resolving a license renewal issue, they had to connect me to someone in Ireland and were on a tight schedule to help me during their shift. Come to find that I could not renew a license because their license server was down. In all it wasn't a good support experience, however unfortunately par for the course.
Kenny McGarrity | TrustRadius Reviewer

Microsoft Exchange

Microsoft Exchange 8.0
Based on 12 answers
Because it is the only option I feel comfortable using. It is aesthetically pleasing, inexpensive, user-friendly, and the list goes on. I have never used anything like it, and I truly don't think I will. Kudos to the Microsoft team for making a product that I feel proud to recommend to anyone!
Anonymous | TrustRadius Reviewer

Alternatives Considered

MailMeter

Probably an unfair comparison, but Mimecast has some interesting features that MailMeter does not. First, Mimecast is cloud, MailMeter is on-premise. Mimecast has all the same eDiscovery features that MailMeter has, however is also able to offer seamless archive stubbing into Outlook. Since you don't have to suck up resources on your local network, you easily save money spent on disk/compute resources.
Kenny McGarrity | TrustRadius Reviewer

Microsoft Exchange

Since both products are built on the same technology there shouldn't be a huge difference in features and functionality. However, Microsoft is putting more time and money into O365 and I can't blame them since it's a constant revenue stream. Although I have had good experience with Exchange from 2007-2013 I can feel which way the winds are blowing. Most businesses and organizations will be better served by O365 these days. The finance department likes the set monthly cost of this service, even if it tends to be higher than running your own setup. There's also the ability to completely divest from local server infrastructure and management. There's still a limited use case for Exchange but that group is becoming smaller by the day
Anonymous | TrustRadius Reviewer

Return on Investment

MailMeter

  • This product has done a bang up job in providing quick access to historical email content. The amount of time saved, including instant verification of email transactions, make this product worth the yearly license.
  • As a result of hosting our mail archive onsite, we have had to spend large amounts of our total pool on disk space, cutting down on overall ROI.
  • MailMeter does not require hefty Virtual Machine resources, which allows us to allocate resources towards other servers.
Kenny McGarrity | TrustRadius Reviewer

Microsoft Exchange

  • We have achieved 99% uptime for email services using Exchange 2016. By using a Database Availability Group (DAG), email is highly available and partnered with a load balancing solution, you can even run maintenance during production hours.
  • Exchange makes it possible to work from anywhere by using Outlook On The Web (OWA) or Outlook Anywhere by providing external access to email. While on the go, Exchange provides email connectivity to devices and phones, so you never miss that important email.
  • Exchange provides an excellent return on investment by providing "always on" email services with the benefit of being able to run on cheap storage - this allows for giant mailboxes allowing users to keep emails forever.
Stacey Branham | TrustRadius Reviewer

Pricing Details

MailMeter

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Exchange

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

MailMeter
5.0
Microsoft Exchange
8.6

Likelihood to Renew

MailMeter
Microsoft Exchange
9.0

Support Rating

MailMeter
3.0
Microsoft Exchange
8.0

Add comparison