MailWasher vs. Webroot Email Security Powered by Zix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MailWasher
Score 9.0 out of 10
N/A
MailWasher is spam filter software from Firetrust, an email security specialist headquartered in New Zealand. It is presented as an easy way to check and manage e-mails before downloading them to a computer. It is available free, or as part of a premium subscription.N/A
Webroot Email Security Powered by Zix
Score 7.9 out of 10
N/A
Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) solution provides a suite of productivity, email security, and compliance tools built on a secure, easy-to-manage platform designed to help users meet these challenges. It combines Microsoft 365 services, advanced email security, email encryption, large secure file sharing, and unified information archiving. The solution boasts users among more than 80,000 organizations, including institutions in healthcare, finance,…N/A
Pricing
MailWasherWebroot Email Security Powered by Zix
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MailWasherWebroot Email Security Powered by Zix
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
MailWasherWebroot Email Security Powered by Zix
Top Pros
Top Cons
Features
MailWasherWebroot Email Security Powered by Zix
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
MailWasher
-
Ratings
Webroot Email Security Powered by Zix
8.3
2 Ratings
1% below category average
Anti-malware00 Ratings10.01 Ratings
Customizability00 Ratings6.42 Ratings
Data Loss Protection00 Ratings9.01 Ratings
Threat Detection00 Ratings8.42 Ratings
Sandboxing00 Ratings7.01 Ratings
End-to-End Encryption00 Ratings10.02 Ratings
Management Tools00 Ratings7.42 Ratings
Best Alternatives
MailWasherWebroot Email Security Powered by Zix
Small Businesses
Paubox Email Suite
Paubox Email Suite
Score 10.0 out of 10
Zoho Mail
Zoho Mail
Score 9.2 out of 10
Medium-sized Companies
Avanan
Avanan
Score 9.2 out of 10
Avanan
Avanan
Score 9.2 out of 10
Enterprises
Avanan
Avanan
Score 9.2 out of 10
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MailWasherWebroot Email Security Powered by Zix
Likelihood to Recommend
9.0
(2 ratings)
7.9
(29 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
7.0
(28 ratings)
Support Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
MailWasherWebroot Email Security Powered by Zix
Likelihood to Recommend
Firetrust
MailWasher is a proficient solution that screen, filter, and acquire any spam email, taking the most secure and efficient precautionary action to keep the system safe. Further, the recycle bin from MailWasher is active, where it controls the already deleted texts, and they instantly get retrieved. Again, the adding of a friend list to the MailWasher is super effective, making the entire process of forwarding emails effectively.
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Webroot, an OpenText company
I think that Webroot Email Security is good for small-medium sized businesses who are on a budget for email security. They actually have a great encryption system for outbound email, and so if you bundle those together then it puts everything in the same pane of glass and that is nice. Over the last few years this company was purchased by OpenText, and I have seen some improvements because of that, but this product is not innovating like other emails solutions based on new threats that are emerging. I would say if you have a relatively low volume of inbound email, then this solution would suffice.
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Pros
Firetrust
  • MailWasher has embraced the security simplicity of every email address.
  • Further, MailWasher extent of filtering spam emails is incredible.
  • Finally, MailWasher has flexibility, where deleting email is faster and restoring them takes no time.
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Webroot, an OpenText company
  • Makes it easy for those receiving emails to create an account and retrieve the email.
  • Peace of mind knowing emails are secure, and can be tracked.
  • Monitoring inbound email threats is easy.
  • Support has been very quick resolving or explaining support tickets I've created.
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Cons
Firetrust
  • Some web security measures are slightly ignored by MailWasher.
  • High internet demand for a faster downloading capacity, which may affect businesses' cost of network connection.
  • However, MailWasher is the excellent email filter, with professional blocking power.
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Webroot, an OpenText company
  • The admin interface seems a bit shabby. It's time for a refresher course.
  • Being able to modify our own security word without having to contact Zix.
  • Users may not enjoy needing to log in to access messages through the secure site.
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Likelihood to Renew
Firetrust
No answers on this topic
Webroot, an OpenText company
It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
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Usability
Firetrust
No answers on this topic
Webroot, an OpenText company
It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.
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Support Rating
Firetrust
No answers on this topic
Webroot, an OpenText company
Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.
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Alternatives Considered
Firetrust
The recycle bin feature from MailWasher ensure there is no accidental email deleting and this affirms every content. Further, MailWasher allows the previewing of any email written, and this corrects the mistakes and makes sure the sent content is accurate. Further, MailWasher is a simple application with flexibility and no demands to learn anything about the application.
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Webroot, an OpenText company
Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter
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Return on Investment
Firetrust
  • MailWasher is perfect in blocking malicious emails, controlling the chances of attacks.
  • Besides, MailWasher makes the preview of an email possible, and this makes the correction process effective and practical.
  • The coordination with platforms like Outlook, Gmail, Hotmail, among others, makes MailWasher effective and universal.
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Webroot, an OpenText company
  • Protecting patient information
  • Users have to complete an account setup in order to view the encrypted email in a portal. Other platforms just let you open the email without having to setup an account.
  • Pretty easy to use if you don't make many customizations to it.
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ScreenShots