Makeswift vs. Volusion

Makeswift is an excellent choice when you need to create high quality landing pages. Since it removes the code process, you can move from a design concept to a live site easily. It is particularly helpful for designers who want total creative freedom, as the interface feels more like Figma than a normal website builder. Plus, it’s a lifesaver for collaborative teams because the real time editing allows different people to create and design at the same time without any friction. On the other hand, it might not be the right tool if you are trying to build a complex web application like a custom dashboard or an e-commerce store with thousands of filters. It’s also important to note that while it is no code for design work, the initial setup like getting custom components or the localhost environment running usually requires a developer’s assistance.

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Volusion is a good company if you're starting out. The problem is that, if you want more complexity out of the program, you're kind of stuck. Also the regular time out errors and slow downs can be very frustrating. Packages that miss overnight deadlines because your system stops working can cost you customers. In today's highly competitive market, that's just something that's hard to put up with. If you have a lower volume of business you might be able to work around these issues.

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• It feels more like "Designing" than "Coding"
• What you see is actually what you get
• Handling Different Screen Sizes (Responsive Design)
• Editing with other peers

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• Templates are pre-built for a good end user experience. I've gone through the process of building custom sites as well as tweaking both free and paid templates that Volusion's design team provides.
• Their support team didn't use to be as helpful, but in recent years have answered nearly all questions I've had. Their support section within the database provides detailed walkthrus as well.
• Order processing is easy once you've been trained on the system. We got to a point where nearly the entire process was automated from initial purchase through shipping.

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• Starting from scratch - Base templates
• Advanced layout logic
• Learning curve for custom elements
• Localhost stability

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• API calls use the previous call as a reference, even if you weren't the one we made the previous call. Can lead to data gaps, so you often have to set a manual date range to look back to make sure you aren't missing any data.
• Not as customizable as most ecommerce platforms
• Not as many integration options as most platforms

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When you spend so much time with a product like this and not only have you witnessed its growth, but you almost feel like you are next those that make the decisions of building features a certain way, you can't help but want to stay and be a part of their continued growth. It's simply a great product. Can it improve? By all means! But it will only improve because of users and avid resellers like me.

Once you are inside the builder, the daily experience is incredibly smooth. It really does feel like a strong design tool rather than a clunky website builder. The drag and drop feature is fluid and the collaboration mode makes working with my team feel natural rather than a headache. It’s intuitive enough that I can jump in and make significant changes without feeling like I need a manual next to me.

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I know what to do to add a new product, promotion or do an analysis of sales.

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You have to wait on hold for at least 45 minutes every call—the tech support person never knows the answer right away so they put you on 10 minute holds only to come back and say they're still looking for answers. The chat function could take days to get a response. Our "Dedicated Account Manager" never checks in or answers, nor are they ever in the office when we call. It's like they try to be as unavailable as possible until you forget why you even called in the first place. Insane.

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It is best to use the built-in features and recommended services for the most turn-key experience (ie. Skipjack for payment processing so that it can all be done from the Volusion backend).

Essentially the learning curve. I chose Makeswift because it feels much more like a design tool (like Figma) than a development environment. It gives the designers the control to create what they want. It allows to move faster, collaborate in real time without locking each other out of pages, and still gives the developers the freedom to drop in custom components when we need something specific.

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While k-eCommerce was very glamorous to us because it integrates with our main workflow, it just didn't have some of the marketing features that are so integral to the way we do business online. The set-up costs were also way too high. Volusion is so affordable and feature heavy, it makes it very difficult for any shopping cart provider to compete. You can find others who are competitively priced and have similar features, but they simply aren't as robust (at least for the way we use it)

• Cost savings on external dev work
• Improved on faster iteration
• Efficiency via p2p collaboration

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• Honestly, when you're in the dashboard, the UX is simply horrendous. I mean, everything that should be 1-2 clicks away is 4-6 clicks away, and each pages takes at least four seconds to load. You just find yourself wasting a lot of time waiting for things to load. This should be more simple.