Desktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.
$795
per year per user
Microsoft Enterprise Mobility + Security
Score 8.3 out of 10
N/A
Microsoft Enterprise Mobility + Security is a suite of applications supporting mobile device and application security, MDM, as well as conditional or privileged access with multi-factor authentication, and advanced security reporting. Products in the suite includes Microsoft Intune mobile device management, Azure Information Protection, Microsoft Identity Manager, Microsoft Cloud App Security, Azure Active Directory, and other ancillary applications.
For me, the patch management feature and the ability to control remote computers either for maintenance purposes or for assisting users has been the biggest benefit of using ManageEngine Endpoint Central for us. We also use additional features like Malware Protection and Endpoint DLP. ManageEngine Endpoint Central also makes keeping inventory of computers and software simple by just adding them to the scope of management.
Overall it is well suited to a mid size Enviromint with a limited staff. If you have a limited amount of time you can dedicate to solutions then having one that is by default already included in the system and can be managed well then it makes for fast integration with low overhead
We set alerts when a devices gets low on disk space. That is automatic and creates a ticket in ME SDP. We are then able to Add space to a VM Desktop, and then go thru ManageEngine Endpoint Central to extend the drives so the entire process can be done without interruption to the end user.
Using the patch scans we can easily see what patches have been installed for all manufacturers not just Microsoft, without having to physically go to the device. It also allows us to choose which patches we want to push out and automate the process so we can be hands off, freeing up out time for other things.
Remote access to devices. This allows us to remotely make changes, not just via remote control but also make registry changes and clean up space without going to the device and without interruption to the end user.
Alerts. We have set up to get email alerts when new hardware is plugged into any computers. This lets us know if someone is bringing in un-authorized equipment (thumb drives, hubs, etc) to better manage what is/is not on our network.
I want ManageEngine Endpoint Central to have a feature like a remote group should show systems that are not patched specially for Tuesday patches, as right now I have to manually check each system which is not patched
This is not a new feature I am asking for but I want you to revert back to the missing patches old page the current one doesn't show everything like it used to before
I would like ManageEngine Endpoint Central to have some good patching reports by remote office
ManageEngine is considered an excellent product due to its comprehensive suite of solutions for IT management, with ManageEngine Endpoint Central specifically excelling in endpoint management. The platform stands out for its user-friendly interface, robust features, and versatility in addressing diverse IT needs. It offers organizations a centralized solution for endpoint security, patch management, software deployment, and asset management
ManageEngine Endpoint Central has significantly improved our IT operations by simplifying endpoint management and delivering excellent patch management capabilities. The centralized automation for operating system and third-party application updates has reduced manual workload, improved security compliance, minimized downtime, and increased overall efficiency. Its ability to manage multiple endpoints from a single console has provided strong operational control and a valuable return on investment for our organizations.
most features are pretty point and click simple. Some areas that are move detailed require some specialized training and knowledge to be able to navigate and get anything useful out of it. With some basic understanding you can gather tremendous amounts of data and have it available
The immediate chat support is great and very helpful. However, if you need escalated support or have a deeper need that the chat tool can't help with, you will experience significant wait times and slow responses. The time zone difference becomes painful to the point of often just giving up.
It seems that the services offered with the purchase change from what is covered to what is an additional cost. Somethings I thought we had ended up requiring an additional purchase if we wanted to continue using the feature.
Manage Engine is in a different league if I have to compare. Also, I am very secure, as most of what we do is very Security-oriented. It's not just a ticketing and remote support system; it's a Global Systems Monitoring, Updating, Securing, and Remote Support System that makes the life of an IT Support Engineer much easier.
EMS integrates directly with Office 365. It offers multiple desired features in one product/subscription. It's difficult to do a 1:1 comparison between each product. OneLogin's pre-sales support was terrible and implementation was complex. Barracuda offers great email protection but hard to justify the cost when EMS can just be added on to existing Office 365 accounts and brings additional benefit in SSO, etc.
Easier to assess the users' needs when it comes to upgrading systems
Easier to make sure we are meeting the requirements of the various users and departments without going overboard and buying systems that are much more powerful (and therefore more expensive) than is needed for a given use
