ManageEngine Endpoint Central vs. Microsoft Enterprise Mobility + Security

ManageEngine Endpoint Central is fantastic for a set and forget patching tool. This is great for the Windows clients that we have and provides good reporting and ensures machines are kept up to date and gives us good reporting on which machines are vulnerable in our organisation. Linux machines are not as well handled due to the multiple flavours of Linux that are out there. ManageEngine Endpoint Central only manages specific versions of Mac and Linux so it is best to check compatability ahead of time.

Incentivized

Microsoft Enterprise Mobility + Security has been ideal for our organization (and would be for any I can think of) for securing user accounts through MFA and admin accounts through PIM. Its end-point management is also great for set-up and configuration as well as management of your devices. It also provides you with useful metrics and feedback on your devices.

Incentivized

• Patch Management is very easy to use and deploy patches each month
• Inventory Reporting is straight forward with multiple premade reports available
• Remote Connections are very simple to use, it only takes 15 seconds to find and connect to a device.
• Software Deployment and the Self serviceportal give you multiple ways of deploying your apps.

Incentivized

• Simple pre-packed solution for many popular Microsoft products
• Advanced threat protection
• Simplified end user management with Intune

Incentivized

• More granular access level controls for technicians (restrictions for juniors) on the Mobile Device Management add-on
• Monitoring mobile data usage on mobile devices, this has been in the product pipeline for 5 years, but not yet implemented
• Ability to remotely support company-owned mobile devices with no end-user permission. End-user needs to allow the remote session, when sometimes that's what we don't want since we're doing an investigation.

Incentivized

• InTune deployment via Hybrid Azure AD. The instructions seem very simple but there are lots of little areas you can get tripped up and there is little logging to see where you've gone wrong.
• Advanced Threat Protection anti-impersonation. It is WAY too sensitive. Users emailing themselves from personal accounts get their mail sent to quarantine just because the name/label of the personal account matches their Office 365 mailbox name/label? HUH???
• Licensing. Typical of Microsoft, what you're actually getting and details of licensing are confusing.

Incentivized

ManageEngine is considered an excellent product due to its comprehensive suite of solutions for IT management, with ManageEngine Endpoint Central specifically excelling in endpoint management. The platform stands out for its user-friendly interface, robust features, and versatility in addressing diverse IT needs. It offers organizations a centralized solution for endpoint security, patch management, software deployment, and asset management

Responds well to basic needs: 1. Update 2. Image/Re-image endpoints 3. Mass deployment 4. Pop-Up communications

Incentivized

The local distributor of the product is always available, however most support is received within an hour from India. We've had complex requirements and the support team went so far as to customize their mobile application to suit our unique needs. We honestly can't complain about any support we've received and it's always been very quick.

Incentivized

WSUS (provided by Microsoft) is a MUCH inferior product, no flexibility at all, updates when it wants and how it wants and was generally not suit for purpose. In addition, endpoint offers all the other functionality that WSUS doesn't (as said earlier in my review, remote control, endpoint security and much more).

Microsoft Enterprise Mobility + Security is better than any of the products I have used that do similar things. There is a huge convenience to all the things Microsoft Enterprise Mobility + Security brings together in one place. Also, the speed and streamlining nature of Intune helps with the management and set up of devices.

Incentivized

• With software metering, the real use of applications by users has been identified; in this case, when the license renewal date arrives, users who do not use this application have stopped renewing it. This has achieved savings for the business.
• The deployment of images has made the onboarding of collaborators faster, this means less downtime and more productivity for the company.
• By having the laptops patched and without vulnerabilities, there is greater productivity, because the equipment is no longer out of service due to an attack or vulnerability.

• Increased productivity, including service requests for our customers
• Reduced operational costs, and threat/risk of cyber-attacks

Incentivized