ManageEngine Site24x7 vs. Tenable Nessus

[Site24x7 All-in-One Monitoring is] well suited in website monitoring where especially for uptime and availability of the website. Due to its cloud nature, the company has servers distributed globally that allow to check site availability from anywhere in the world.

Incentivized

It is an excellent tool for scanning servers, workstations, and network devices to identify missing patches and misconfiguration; we regularly use it to confirm patch effectiveness after the update; it also helps us for preparing audits such as iso 27001, and regulatory requirements, it also helps us to identify open ports and services that violate security.

• Very clean website UI. Tests are well categorized and navigation is very simple.
• The accompanying mobile app is very useful when on the go as it can also notify you of any issues.
• The cost of the platform is very cheap and the cost also scales at a low amount.
• No on-premise footprint. All cloud-based.

Incentivized

• Nessus is best at performing vulnerability scans, in fact, it gives findings and moreover accurate findings of the assessments. It does not do penetration testing or exploit the vulnerabilities because it is concerned about scanning the systems/applications.
• In fact, Nessus has multiple profiles/policies to perform different types of scans such as, scans oriented for PCI-DSS, malware scans, web application scans, bad shell shock detection scan to name a few.
• Nessus has the ability to classify the vulnerabilities into risk-based categories from critical to even informational which I think is one of the things that separates Nessus from other vulnerability scanners.

Incentivized

• Ability to edit an existing maintenance schedule, vs creating a new one each time
• Grouping of emails to SMS and non SMS alerts to save on false alerts
• Setup of Realtime user monitor was not as functional as expected with regard to adding 3rd party scripts.

Incentivized

• The tool has lots of options for setting up before scanning any device, this methodology could be simplified further with default configuration for various devices predefined, anyhow we can use this technique by making use of policies.
• For advanced users we cannot disable the plugins inside the plugin groups, we can enable the whole set of plugins at a time, for few hundreds its ok, but thousands of plugins are of waste of resource and time.

Incentivized

Nessus is best and easy to use application for Vulnerabilities finding and reporting, it has multiple platforms and wide scope covering almost all devices for security improvement so far, thus we are very likely to continue its services.

Incentivized

Tenable Nessus is a great product and provides a lot of value, but it is difficult to set up and use and the amount of data it generates can be overwhelming. It does help us prioritize based on the severity of the detection, however there are sometimes mitigating factors that we have implemented that Nessus does not account for, which causes lots of noise in the reports.

Incentivized

I have only had to use support once, so I can't go into much detail about their support team. The one time I did use it the response was fast but the resolution took some time.

Incentivized

I haven't needed to contact support yet. But issues are easily solved with a quick internet search which means support and by extension, the larger community are involved and knowledgeable.

Incentivized

The biggest difference between Site24x7 and products like PRTG, Nagios, or Icinga, is that Site24x7 is hosted off the network, completely externally. The others do a great job on network alerts-- and some can even be configured to send SMS or phone calls with the right equipment and plugins-- but they usually reside in the network or at least on-site. Hosting them in the cloud might be a way around that, in which case they would be pretty similar to Site24x7 in capability, but without the additional software costs in the case of Nagios and Icinga (both open source).

Incentivized

Sometimes when we identify a vulnerability with Nessus that has an exploit, we made a proof of concept with Metasploit in order to show to the IT managers the importance of the software/hardware hardening.

Incentivized

• Cost savings have been substantial at approximately 70%.
• We do suffer delayed email notifications and regular locational failures from 24x7. However, this is easily overcome by extra locational checks.
• Much quicker responses from out of hours teams with the benefit of the mobile app, which is user-friendly.

Incentivized

• Nessus certainly has a positive impact while me while performing my job, either as security research, or performing vulnerability assessments for clients. It gives a lot of information about the system/application after performing scans. The number of false positives is also less compared to other vulnerability scanners.
• The professional edition is very useful as policy templates available in this edition are very handy and useful even to perform compliance scan like PCI DSS scan.
• Also, the ability to export the scan results into reports in formats like HTML, PDF is very useful which could be for performing system/application reviews.

Incentivized