Manhattan Active Customer Engagement vs. Planview PPM Pro
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
Planview PPM Pro | Score8.9 out of 10 | Enterprise companies (1,001+ employees) | Planview PPM Pro is a cloud-based project portfolio management product that gives PMO leaders, project managers, and resource managers a centralized system to manage project portfolios, resources, work intake, financials, and reporting in one place. Portfolio and Project Management Organizations manage their full project inventory, including proposals, active projects, programs, and portfolios, within a single structured system … | N/A |
| Manhattan Active Customer Engagement | Planview PPM Pro | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | PPM Pro offers flexible pricing based on user types. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Manhattan Active Customer Engagement | Planview PPM Pro | |
|---|---|---|
| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | 90% Would buy again 47 Answers | |
| Delivers good value for the price | ||
No answers on this topic | 98% Delivers good value for the price 45 Answers | |
| Happy with the feature set | ||
No answers on this topic | 94% Happy with the feature set 49 Answers | |
| Lived up to sales and marketing promises | ||
No answers on this topic | 97% Lived up to sales and marketing promises 31 Answers | |
| Implementation went as expected | ||
No answers on this topic | 94% Implementation went as expected 33 Answers | |
| Manhattan Active Customer Engagement | Planview PPM Pro | |
|---|---|---|
| Small Businesses | Simplify360 Score7.8 out of 10 | No answers on this topic |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | Microsoft Project Server Score5.1 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | Bubble PPM Score6.6 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Manhattan Active Customer Engagement | Planview PPM Pro | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 8.8 |
| Likelihood to Renew | - | 9.0 |
| Usability | - | 7.2 |
| Availability | - | 9.1 |
| Performance | - | 8.2 |
| Support Rating | - | 7.9 |
| In-Person Training | - | 10.0 |
| Implementation Rating | - | 9.9 |
| Configurability | - | 8.2 |
| Ease of integration | - | 8.2 |
| Product Scalability | - | 8.2 |
| Professional Services | - | 8.2 |
| Vendor post-sale | - | 8.2 |
| Vendor pre-sale | - | 7.3 |
| Manhattan Active Customer Engagement | Planview PPM Pro | |
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| Likelihood to Renew | No answers on this topic |
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| Usability | No answers on this topic |
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| Reliability and Availability | No answers on this topic |
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| Performance | No answers on this topic |
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| Support Rating | No answers on this topic |
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| In-Person Training | No answers on this topic |
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| Implementation Rating | No answers on this topic |
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| Alternatives Considered |
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| Contract Terms and Pricing Model | No answers on this topic |
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| Scalability | No answers on this topic |
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| Professional Services | No answers on this topic |
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| ScreenShots | Planview PPM Pro Screenshots |









