Pactiv Evergreen Review of Planview
Updated June 05, 2024
Pactiv Evergreen Review of Planview
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Planview PPM Pro
We use it to track all IT Project Requests and track IT labor against those projects. We track project portfolios by business unit. In addition to Projects we also track Administrative, Operational, and Small Enhancement activities. Also use it to manage resources - to see what percent they are allocated for current and future project tasks.
Pros
- Portfolio Management
- Labor Reporting
- Resource Management
Cons
- Reporting (but we are looking forward to Reports 2.0)
- Field level security
- Visibility to IT Projects
- Ability to view/manage individual Project Portfolios
- Resource utilization
Not involved in selection process at my company. I have worked with other PPM tools at past companies - including an older version of Planview (back in early 2000's)
Do you think Planview PPM Pro delivers good value for the price?
Yes
Are you happy with Planview PPM Pro's feature set?
Yes
Did Planview PPM Pro live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Planview PPM Pro go as expected?
I wasn't involved with the implementation phase
Would you buy Planview PPM Pro again?
Yes
Using Planview PPM Pro
175 - IT Department that supports all business functions and business end users across Finance, Manufacturing, Supply Chain, HR, and Technology
4 - Project Portfolio Management
User Administration / Active Directory
PPM Pro System Administration
Reports & Dashboards development
Demand Management
Resource Management
User Administration / Active Directory
PPM Pro System Administration
Reports & Dashboards development
Demand Management
Resource Management
- Project Portfolio Management
- Resource & Demand Management
- IT Project Labor reporting
- Resource Management, Forecasting
- Actuals vs Budget
- Application Portfolio Management
- Project Baseline Reporting
Evaluating Planview PPM Pro and Competitors
- Cloud Solutions
- Ease of Use
Having a single cntralized system of record for all IT Demand, Resource Forecasting, Labor Reporting
PPM Pro is the older generation Project Portfolio platform offered by Planview. If we started over, we would consider their newer platform Planview Portfolios. It appears that Portfolios has enhanced capabilities and is better integrated with other newer product offerings of Planivew
Planview PPM Pro Implementation
- Ongoing adoption of PPM Pro processes
Planview PPM Pro Training
- No Training
Fairly easy. Between Customer Success Center and Professional Services we felt very supported.
Configuring Planview PPM Pro
Would like to see Self Service Administration (SSA) for the Resource entity on a similar scale to what is offered for Request and Project entities.
Yes - we have customized the interface extensively - Very easy when leveraging the Self Service Administration capabilities. Professional Services also very effective to help fill in any knowledge gaps
Yes - we have added extensive custom code - Relatively easy since they built Self Service Administration capability across the platform
We are now exploring the integration of PPM Pro with Power BI analytics platform. Have been able to configure ODATA feed just by using documentation available on the CSC portal
Planview PPM Pro Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
On standard support. With PPM Pro we have had very few serious issues over the last 10 years. We did not feel a need for it and still feel that same way today.
Yes - Yes, the Support Case resolution was timely and effectively resolved the underlying issue.
We have used Planview Professional Services very effectively over the last 2 years for PPM Pro configuration guidance as well as best practices for using PPM Pro. Their model of offering pool of consulting hours gives us most flexibility and is not limited to singular project or functional topic.
Using Planview PPM Pro
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Timekeeping
- Request & Project Portfolio Management
- Reporting & Dashboards
- Resource management while not difficult takes discipline in maintaining underlying project/resource data
Yes, but I don't use it
Planview PPM Pro Reliability
Integrating Planview PPM Pro
- Power BI
Reporting & Dashboards, Analytics...relatively easy to achieve
- ServiceNow
- Application Portfolio Management
Yes, PPM Pro offers integrations with many of the major vendors
- File import/export
- Single Signon
ODATA Feed to Power BI
Study up on the readily available documentation on CSC
Consider Professional Services for more complex needs
Consider Professional Services for more complex needs
Relationship with Planview
I was not involved in the initial purchase of PPM Pro. Planview has been very reasonable and flexible in presenting PPM Pro renewals and Professional Services.
Nothing specific that comes to mind...
Upgrading Planview PPM Pro
Yes - PPM Pro upgrade process is on automatic monthly release schedule. We have never encountered any issues with new releases.
- Knowing that we are always on most current release
- Nothing specific at this time - just continued sustainability
Yes - Long term (2-3 years) we may consider moving to Planview Portfolios and/or other product offerings such as Enterprise Architecture.
Comments
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