Manhattan Active® Customer Engagement vs. Zoho SalesIQ
Manhattan Active® Customer Engagement vs. Zoho SalesIQ
Product | Rating | Most Used By | Product Summary | Starting Price |
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Manhattan Active® Customer Engagement | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A | |
Zoho SalesIQ | N/A | Zoho SalesIQ is an AI-powered live chat and analytics platform that promotes proactive customer engagement. It offers sales, marketing, and support teams a tool, with features to communicate with visitors throughout the customer lifecycle. Zoho SalesIQ can be used by businesses of all sizes across all industries. Zoho SalesIQ offers: A detailed list of visitors sorted based on the criteria that matter to businesses A codeless website… | $0 per month per user |
Manhattan Active® Customer Engagement | Zoho SalesIQ | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Manhattan Active® Customer Engagement | Zoho SalesIQ | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Manhattan Active® Customer Engagement | Zoho SalesIQ | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Manhattan Active® Customer Engagement | Zoho SalesIQ | |
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Likelihood to Recommend | 8.0 (1 ratings) | 8.9 (13 ratings) |
Manhattan Active® Customer Engagement | Zoho SalesIQ | |
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Likelihood to Recommend | Manhattan Associates | Zoho |
Pros | Manhattan Associates | Zoho |
Cons | Manhattan Associates | Zoho |
Alternatives Considered | Manhattan Associates | Zoho |
Return on Investment | Manhattan Associates | Zoho |
ScreenShots | Zoho SalesIQ Screenshots |