TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Marqeta

    Score8.9 out of 10
    N/AMarqeta headquartered in Oakland offers a wide range of card issuance and payment card solutions for enterprise. Marqeta provides the infrastructure and tools for building configurable payment cards, and with its open API platform Marqeta is designed to allow developers to manage payment cards, as well as drive new modes of commerce and payment processing.N/A

    PayPal Enterprise Payments

    Score8.5 out of 10
    N/APayPal Enterprise Payments, formerly Braintree, is a billing platform which stores credit card data directly from the merchant’s systems on secure servers, and it allows for cards to be recharged or refunded. It also supports international payments.N/A
    Pricing
    MarqetaPayPal Enterprise Payments
    Editions & Modules
    No answers on this topic
    Standard Pricing
    2.9% +$0.30
    per transaction
    Custom Pricing
    Contact for quote
    Offerings
    Pricing Offerings
    MarqetaPayPal Enterprise Payments
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MarqetaPayPal Enterprise Payments
    Considered Both Products
    Marqeta
    No answer on this topic
    PayPal
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    57%
    Would buy again
    4 Answers
    Delivers good value for the price
    No answers on this topic
    50%
    Delivers good value for the price
    3 Answers
    Happy with the feature set
    No answers on this topic
    71%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    50%
    Lived up to sales and marketing promises
    3 Answers
    Implementation went as expected
    No answers on this topic
    67%
    Implementation went as expected
    4 Answers
    User Ratings
    MarqetaPayPal Enterprise Payments
    Likelihood to Recommend
    9.0
    (2 ratings)
    1.0
    (15 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    5.0
    (3 ratings)
    Support Rating
    10.0
    (1 ratings)
    1.6
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    MarqetaPayPal Enterprise Payments
    Likelihood to Recommend
    Marqeta
    Great platform for FinTechs that want to build a global business in one place. Lots of control available to run a card program. If you want to do less work (just get cards for your customers with less customization and not worry about details) there are better options.
    Incentivized
    Read full review
    PayPal
    Braintree is a lower cost alternative to many of the options business owners have through their bank. However, they will need to be techy or be working with a developer to set up. The setup and backend isn't as user friendly as alternatives. Braintree is a great option if you'll need to manually type in credit card details. Banks will sometimes charge a lot more for that option. The manual option is nice if your clients aren't as tech savvy and prefer to pay over the phone than to pay on your website.
    Incentivized
    Read full review
    Pros
    Marqeta
    • Money delivery.
    • Support is excellent.
    Incentivized
    Read full review
    PayPal
    • Braintree has excellent integration with the BigCommerce platform. The switch of our previous payment processing gateway to Braintree was very easy and only required a few clicks.
    • Tying into Braintree's BigCommerce integration, for company's like ours that are on the BigCommerce enterprise plan, Braintree's rates for BigCommerce enterprise customers are extremely competitive and saved us money.
    • Braintree has a pretty easy to use portal that can be accessed through the same login we use for PayPal which we are using in conjunction with Braintree with ease.
    • I've only had to call Braintree twice and my customer service issues were handled extremely quickly and easily.
    Incentivized
    Read full review
    Cons
    Marqeta
    • Is not available for business users.
    • Is not available for international users.
    Incentivized
    Read full review
    PayPal
    • Not a very good subscription management platform for a Saas business, but they make up for it on the API with others that are
    • Doesn't have a lot of additional features, but that's what you'd expect out of a payment processor
    • Very expensive per transaction, but the reality is that any processor who helps early stage companies accept online payments are expensive.
    Incentivized
    Read full review
    Likelihood to Renew
    Marqeta
    No answers on this topic
    PayPal
    There's a huge cost in migrating payment providers, and we're very happy with Braintree so far.
    Incentivized
    Read full review
    Usability
    Marqeta
    No answers on this topic
    PayPal
    As a product, functionality has been fine for us. In our experience, some issues during On Boarding but because we had a dedicated Account Manager assigned to us, these issues were dealt with. Now we are a customer, it feels like they have stopped caring about us or aren't interested in working with us to resolve any issues we have.
    Read full review
    Support Rating
    Marqeta
    The support team has been excellent and very responsive. Whenever we had issues and reached out, we were able to resolve most problems within 24 hours. I think it really helps that they are still a new-ish startup and are very hands-on with their business and with support.
    Incentivized
    Read full review
    PayPal
    Their support is a joke. There's nothing "supportive" about them. Every time I call in with an issue no one has an answer or even a recommendation. I am put on hold and no one ever comes back. It's time to find another processor.
    Incentivized
    Read full review
    Implementation Rating
    Marqeta
    No answers on this topic
    PayPal
    It is simple for a developer to do.
    Incentivized
    Read full review
    Alternatives Considered
    Marqeta
    We evaluated a couple back in 2018 (GPS and Galileo), but I'm not sure that is relevant anymore.
    Incentivized
    Read full review
    PayPal
    Braintree is better at handling international payments and supporting a variety of payment methods that can all be configured from the same dashboard. Braintree supports PayPal, Venmo, Apple Pay, Google Pay, etc. in addition to simply credit cards like Stripe. Braintree has a vault of existing user payment methods so the user doesn't have to re-enter their information each time.
    Incentivized
    Read full review
    Return on Investment
    Marqeta
    • Our entire card payments business runs on Marqeta and Marqeta's cost is a fraction of the revenue provided.
    • Costs very reasonable at scale.
    Incentivized
    Read full review
    PayPal
    • Simplified billing so we spend less time on it
    • Saved $20 a month or more when compared to alternatives that have a monthly charge.
    • It gives peace of mind because we know that any service we use in the future will likely integrate with Braintree
    Incentivized
    Read full review
    ScreenShots